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Dallas Lease Returns

Dallas, TX

5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

April 26, 2022

Bobby worked hard to find a vehicle that was within my budget and promptly took care of all issues I came to him with. I'm happy to leave a positive review! More

by Danielshofner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review, Daniel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

April 26, 2022

I felt confident in working with Afton. This is a tough car market! She was very responsive and provided good options More

by bethmstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Afton could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 26, 2022

Yes awesome in every respect. I would recommend any of my friends see them first before wasting time with the others. More

by michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Apr 27, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review, Michael! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

April 26, 2022

Visited Dallas Leasing Return with my wife and 16 year old daughter - Anthony Zegarelli was waiting for us at the door. This is how we were treated: No pressure, didn’t feel rushed, quick and clear commun More

by Steve Battles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Dallas Lease Returns responded

Thank you, Steve, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

April 25, 2022

Pete was great to deal with. He was never pushing just gave facts. In the begining would email me almost everyday with updated info on vehicle. When we did talk when I was ready More

by Cotton1077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

April 25, 2022

Blanca made the process seamless for us, was very fair and even stayed late to make sure we go home with the car we wanted. She went out of her way to take my car as a trade in, I would recommend her high More

by Dhiraj_gadia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Blanca provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

April 24, 2022

By far the best, and fastest experience I have ever had buying a car. Was greeted at the door, and basically in my truck within minutes while signing the papers! Awesome! Will buy my next car from them. More

by Cagenchaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Jesse Leija
Apr 25, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2022

From the time I found the vehicle I was looking for and the salesman Eric called was incredibly quick not only did he answer my questions he was able to help me as quick as I could get there More

by Tlcaruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Eric and we hope you enjoy your new vehicle. We truly appreciate your feedback!

April 23, 2022

Ask for Kerron Sayers, he is the best! He is amazing and makes the process really smooth. He asked how he could help and thereafter went above and beyond to ensure my requests was honored. More

by Therese Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that Kerron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 22, 2022

Sindy was absolutely amazing and super patient with everything she’s most definitely the person to go to. I had gone to other dealerships before and they were not honest at all and Sindy was through th More

by valencia0301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 22, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Sindy could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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