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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

June 06, 2022

My name is Violet Brown, I am all the way from Gulfport ms. First, Dallas Lease is an excellent place to do business. The cars are of excellent quality. Moreover, the saleswoman Afton Stark was exceptiona More

by marettebrown1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you, Violet. We are very happy to hear that Afton provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 06, 2022

Great dealership to work with. My entire experience was quick, easy, and professional. Kayla did an awesome job for us and made the purchase experience fun and easy unlike most oth More

by Daniel P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, Daniel, and for taking the time to leave us this wonderful feedback!

June 06, 2022

Honest , friendly and helpful. I really appreciated that it was not a pressured sell. Pete was very helpful More

by jimcwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

jimcwhite responded

Honest, Friendly, and helpful. I really appreciated that there was no pressure to buy. Pete was very helpful and professional!

June 06, 2022

Blanca made this process easy and amazing. I’m used to making a car purchase an all day event but today was 1.5 hours tops! More

by joshua469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you, Joshua! Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Blanca, and it was a pleasure having you at the dealership. We appreciate your review!

June 06, 2022

Darrin went out of his way to help me. He worked with me even when he was off. I totally trust him and would recommend him to anyone. Thanks Darrin! More

by Scottmabile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Jun 07, 2022 -

Dallas Lease Returns responded

It's great to hear that Darrin was so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 05, 2022

Muy Buen servicio, gracias a Don Roel y a Blanca los dos son muy amigables se los recomiendo 100%. More

by martinlozano94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

June 05, 2022

Awesome customer service! Bobby was friendly and knowledgeable about the Dodge Nitro I purchased. I had no vehicle and could not get to the dealership to make the purchase so More

by felinear69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Bobby had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 05, 2022

Very quick process ! Talked to Blanca twice on the phone maybe 20 minutes total went in to Dealership to look at Truck and take a test drive filled it up with gas and More

by macollendrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

June 03, 2022

Pete was OUTSTANDING to work with. This was by far one of the best vehicle buying experiences I’ve ever had! Highly recommend Pete AND Dallas Lease Returns! More

by Carl Watson
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

June 03, 2022

Fantastic customer service Prompt response Best car buying experience, Pete Hankins assistance is the best ever I experienced in USA... More

by Ravi_charan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Pete had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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