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Dallas Lease Returns
Dallas, TX
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,947 reviews
June 02, 2022
I just want to thank Kerron and Dallas Lease Returns on the best vehicle buying experience I ever! Next time I'm in the market, I will certainly go back again. Thank you! the best vehicle buying experience I ever! Next time I'm in the market, I will certainly go back again. Thank you! More
by Dearl
Employees Worked With
June 02, 2022
Brad provided the best car buying experience I have had since I bought my first car in 1972. I found DLR after searching for Mercedes vehicles on cars.com. Since the dealership was 20 minutes from my house since I bought my first car in 1972. I found DLR after searching for Mercedes vehicles on cars.com. Since the dealership was 20 minutes from my house, I confirmed the car was available and made an appointment with Brad to see and drive it. All of the information that I needed was provided right then. The process to have the vehicle inspected by an independent source was super simple. The purchase process was completed in just a few hours. I would definitely recommend Bard Hoang and DLR to any prospective car buyer. More
by Doug
Employees Worked With
June 02, 2022
Great experience at Dallas lease returns. Richard was a huge help made my first car buying experience easy, and painless. Great customer service. Richard was a huge help made my first car buying experience easy, and painless. Great customer service. More
by Kalebd2000
Employees Worked With
June 02, 2022
They had good service. The salesman knew his job well and took care of everything. The salesman knew his job well and took care of everything. More
by pedrojennifer
Employees Worked With
June 02, 2022
After shopping all over the DFW area for a month This dealership was truly a breath of fresh air! We had previously dealt with horrible attitudes, dirty vehicles, vehicles that had mechanical problems an dealership was truly a breath of fresh air! We had previously dealt with horrible attitudes, dirty vehicles, vehicles that had mechanical problems and hidden fees ( one well known dealership had a 3k hidden fee). All the dealerships that we visited were well known large dealerships.Rick was very professional, transparent, down to earth and even wanted to sell a vehicle. Rick worked very hard to make the deal happen. He actually brought the vehicle that we were looking at to our home where we could test drive it. He then took the vehicle to a independent mechanic for us to have a pre buyers inspection completed and encouraged us to do so. The vehicle was taken to Addison automotive and I definitely could not be any happier with Addison automotive. They were very knowledgeable and thorough! Rick then contacted me after they did and explained that he was going to take care of the problem that Addison automotive found which was rear brakes. Rick then came back to our home and completed the buying paperwork and our vehicle was delivered the next day! Rick is a good man and will definitely earn your business if he is given the opportunity. Thanks Dallas Lease returns and especially Rick! As far as dealer fees Dallas lease returns is upfront and I promise you they have the lowest fees! More
by aesmith130
Employees Worked With
June 01, 2022
Edgar has been very helpful and has been a very nice through all the processes. I have never dealt with a person who is been very helpful and patient. through all the processes. I have never dealt with a person who is been very helpful and patient. More
by Amanuelgezahange12
Employees Worked With
June 01, 2022
I came from Germany and had no idea which car I want to buy and on which features I should have a look at. Carl supported me a lot and in the end he found the perfect car for me. His very good service mad buy and on which features I should have a look at. Carl supported me a lot and in the end he found the perfect car for me. His very good service made me to purchase the car at Dallas Lease Returns (and not at other car dealers like Carmax). Thanks a lot Carl! More
by fabian.sachenbacher
Employees Worked With
Carl White III
May 31, 2022
Top Notch attention and great Environment. I will be returning again in the future. Thank you!! I will be returning again in the future. Thank you!! More
by adpool
Employees Worked With
May 31, 2022
Afton Stark was a pleasure to work with and I'll be ready to do business with her and Dallas Lease Returns in the future. This dealership has earned my trust. to do business with her and Dallas Lease Returns in the future. This dealership has earned my trust. More
by bewatchnu
Employees Worked With
May 31, 2022
The dealership has a ton of cars to choose from! All look like they are in great condition. Very friendly staff All look like they are in great condition. Very friendly staff More
by Tscoggins22
Employees Worked With
