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Dallas Lease Returns

Dallas, TX

5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

April 22, 2022

James was PHENOMENAL! !! He was professional and ensured that I had a great car buying experience. I trusted his recommendations. This was by far the best car buying experi More

by Mia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 25, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad to hear that James was able to help, and we hope to see you again!

April 22, 2022

Best used car buying experience ever with absolutely no pressure. Pete practically let the car sell itself. We took the car to our mechanic for an inspection, then Dallas Lease Returns came to us to comple More

by txmomathome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin J. Cline
Apr 25, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Pete was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 22, 2022

This process was painless. Any hiccups were smoothed out quickly. I would definitely recommend this company for purchases. More

by Sterlingsilver9683
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 21, 2022

Pete Hankins was very professional and courteous. I inquired about my new Lexus ES 350 and he not only took charge but owned everything from the beginning to the end. I was approved for my new car i More

by Ericka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ericka, and we're happy to hear that Pete met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2022

Dealing with Elliot was a joy and I can honestly say you’re not gonna find a more transparent person to deal with. More

by tylerparrish16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Elliott Gelber
Apr 22, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Tyler, for choosing Dallas Lease Returns.

April 21, 2022

Third time for perfection! !! That’s right, we have purchased three vehicles from DLR in the past two-ish years, and I’m amazed every time. Simple, professional, and timely. More

by samyathome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

April 21, 2022

Richard Bell is a great salesman and Parveen is as fast as lightening. Great service and enjoyable experience! More

by apbeavers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 20, 2022

Mr. Tony did a great job all around. He was able to find me the car that I wanted and didn't hide anything! Would recommend Dallas Lease Return and Mr. Tony to everyone in the car market! More

by Malcolmmdaniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Apr 21, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Malcolm, and let us know if we can be of any more assistance!

April 20, 2022

Great place to buy a car, hassle free. No back and forth straight to the point, no long waits highly recommended and very nice cars. Great experience!! More

by Ladylibra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 20, 2022

I won't buy a car anywhere else anymore. Honest, fair and...So easy, so easy, SO EASY! More

by BYRONMAIL74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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