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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

April 09, 2022

Really nice cars and sales staff. Fabian Gomez really took the time to take care of what I needed and wanted. I really appreciate his help and getting us into the car we like. I recom More

by Kadielyn89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Apr 11, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Fabian delivered such a great experience. Congratulations on your new purchase, Kadie lyn! We look forward to having you as one of our valued customers for years to come.

April 09, 2022

Eric was awesome. In the past car dealership salespeople would ALWAYS give me a headache. I can truly say that this was a pleasant visit. We will most definitely refer More

by Betricefranklin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Eric provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns, Betrice. Congratulations o your new purchase! We look forward to having you as one of our valued customers for years to come.

April 09, 2022

The very best experience ever buying a car! We would highly recommend Carl White as your Sales Manager! His professionalism, expertise and follow up through the whole process was exceptional. More

by CP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Carl White III
Apr 11, 2022 -

Dallas Lease Returns responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear that Carl and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2022

James Smith is my guy for cars. I think we are on our 6th beautiful car together, a 2018 Chrysler Pacifica Limited. I know when I see a car listed it's going to be super clean and More

by JR_Reviewer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Smith
Apr 11, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James, and our team, and we look forward to working with you again. Congratulations on your new Chrysler Pacifica Limited!

April 09, 2022

The salesman Richard is the best and I'll continue to deal with him for and future automobiles More

by JRocj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well here with Richard. We hope you enjoy your new vehicle. We truly appreciate your five-star feedback!

April 08, 2022

Awesome! My salesman was the best! It was a very quick and pleasant process. I recommend this dealer to all. More

by carlsmith727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Apr 11, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, Carl. We appreciate your feedback and great rating. We're glad to hear that Darrin was able to help, and we hope to see you again!

April 08, 2022

Chris was super easy to work with. This place is amazing ! I would recommend coming here to buy. Pricing is good , cars are clean and the process is super simple.. Definitely coming More

by jesse hays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Dallas Lease Returns responded

Thank you for your fantastic feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Chris was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Jesse! Thank you for choosing Dallas Lease Returns and for helping to spread the word about us.

April 08, 2022

Easiest and most pleasurable car buying experience! Anthony was great and got us in our car as quick as possible, even came in on his day off! More

by Mrs.cotten4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Anthony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 07, 2022

I m a limo driver in Kansas city and spoke to Pete couple times on the phone. he was very helpful and honest. The only bad part, driving from Dallas to Kansas City. More

by alliedlimo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled to hear that Pete provided you with great customer service. Thank you for choosing Dallas Lease Returns, we look forward to working with you again!

April 07, 2022

Darrin was great to work with and he made the process simple. My next car will be purchased from him also. More

by Mrsaucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Apr 08, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Darrin had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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