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Dallas Lease Returns

Dallas, TX

5.0
7,833 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,833 reviews

March 09, 2022

Fabian made it absolutely convenient, with my busy work schedule he made sure to make this process fast and easy. More

by Noemi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Mar 09, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

March 09, 2022

From first contact to vehicle’s being delivered my wife and I were met with excellence, attention to detail and customer care to get us the perfect matches to what we were looking for. Upon arrival we wer More

by Onebellintexas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Mar 09, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Fabian had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 09, 2022

Afton made the entire car buying process easy and enjoyable. Excellent customer service and quality vehicles. I will definitely be buying all my vehicles from Dallas Lease Returns from now on. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 09, 2022

I really had a wonderful experience with Peter Hankins, and Dallas Lease Returns. Peter really listened to what our needs were, wanted to earn my business, and also gave me a great deal! They gave me near More

by jeffward76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Pete had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

March 09, 2022

I went to Dallas lease return with Roel and he did such an amazing job searching for the vehicle I needed. Dallas lease return had such a great selection of vehicles so that was very helpful as well More

by Montes17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Roel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 09, 2022

5 stars My experience couldn't have been better. Chris Mikell was extremely helpful and friendly. He made it an easy and enjoyable process. I highly recommend! More

by cody.thompsontx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Chris here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 09, 2022

Rick bell and Tammy lacy were great. wonderful experience.the ran 4 is great.thanks More

by Kenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy, Jesse Leija
Mar 09, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rick and Tammy here at Dallas Lease Returns.

March 08, 2022

Chris Mikell was my sales agent and his service was outstanding. I had after market wheels on a SL400 which I wanted to install on SL450 ; no problem . My trade-in value was more than expected. I would More

by rnronhol1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2022

Chris & Eric were amazing! !! Extremely personable, professional and courteous. The entire deal was sealed less than an hour and I was on my way. I absolutely love my new car an More

by PrincessNeisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chris and Eric can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 08, 2022

The service was quick and responsive. Really friendly Resources was helpful Walking through to process wit ease More

by Gerald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Dallas Lease Returns responded

Gerald, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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