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Dallas Lease Returns

Dallas, TX

5.0
7,937 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,937 reviews

February 12, 2022

Looking for your next car!!!! Anthony Zegarelli is your man. I have never had such an easy fun educational experience. He was detailed and fast. He walked us through the outs and ins of our new vehicle and More

by Frogshawn.77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Anthony had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

February 12, 2022

This is the best dealership that I’ve ever worked with. Edgar was without a doubt the best salesman that I’ve ever worked with. He went above and beyond all expectations to make my purchase the easiest and More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Rich! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

February 12, 2022

This is my second purchase in 6 months I actually sought out Sindy Personally and requested her again she was so thoughtful not pushy and cared about what my vision was I am a customer for life thank you So More

by aseale03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you for your review and kind words for Sindy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

February 12, 2022

Tony made this process simply easy, from day one the time I picked up my vehicle.Great customer service and friendly atmosphere, if your looking for a vehicle give Tony a call. More

by Derrick O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel, Derek Tidwell
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us, Derrick. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 12, 2022

Eric was great, helped me get approved and into the truck that I wanted. Fast and personable customer service. More

by Torres.jose465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Tidwell
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Jose! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 12, 2022

A very professional, courteous staff along with a pleasant, streamlined and honest process. Would recommend. More

by LJG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

February 11, 2022

Probably the easiest and most stress free car buying experience i've had. Fabian was a pleasure to work with. The communication and service was seamless. Would gladly do business again. More

by x_laned
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Feb 13, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fabian and our team met your expectations. Thank you again for choosing Dallas Lease Returns!

February 10, 2022

Both our sales person and the manager were wonderful to deal with. We drove in from out of state and after pre-negotiating we signed our paperwork turned in our trade and we’re out of the doors in 30 minut More

by Miles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

February 09, 2022

Blanca was very professional, found me a great car I felt in love with right away. Treats her clients as her family. You will never go wrong getting a car from this company! The best! More

by vitalii.striuk
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Dallas Lease Returns responded

It's great to hear that Blanca was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 09, 2022

Very clean, neat, and organized. Agents were very professional and quick to help. Mr. Darrin was more than efficient in helping me find a vehicle after my initial choice became unavailable during my More

by Angel Espinosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Feb 09, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns, Angel! Congrats on your new purchase, and let us know if we can be of any more assistance!

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