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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

June 05, 2021

Amazing dealership with amazing people, fast and easy and got me into the car I wanted. Would recommend to anybody looking for a vehicle. They rock! More

by ortizmatthew10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Contreras
Jun 07, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again. Congratulations on your new vehicle, Matthew.

June 05, 2021

Best car buying experience thus far.I’ve been car Best car buying experience thus far. I’ve been car shopping solid for a full week. I would definitely come back again and refer anyone I know lookin More

by BoughtBlueBaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
Jun 05, 2021 -

Dallas Lease Returns responded

Thank you for this excellent feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 04, 2021

James Smith is an excellent sales manager! Tentative, diligent, and detail-oriented he makes the car buying process effortless and makes sure you get what you are looking for at the best price possible w More

by shortybgrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Jun 05, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James and the team met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 04, 2021

Tony made our car buying experience the best I've ever had. I walked in to look at a car and ended up signing for it same day. We spent less than an hour at the dealership from the time we walked in to More

by Wgruetzner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 05, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tony, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 03, 2021

Michael made the buying process quick, and painless!!! We will definitely be back for our next vehicle we're already looking!! Thank you so much Michael!! More

by wolma47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 04, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

June 03, 2021

Excellent customer service! Tony put us at ease and was very patient thru out the whole process! He certainly lived up to the reputation online! More

by Rosemary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 04, 2021 -

Dallas Lease Returns responded

Thank you so much, Rosemary, for your kind words for Tony, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

June 03, 2021

This is the second vehicle I’ve purchased at Dallas Lease Returns. My first experience was excellent which is why I went back a second time. Blanca will go above and beyond to make sure you are taken care of More

by Margret Mowry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Dallas Lease Returns responded

Thank you so much, Margret, for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 02, 2021

Bobby Nicholson was the greatest car salesman i ever worked with..we staYed in contact during the whole process. He did everything he said he would. More

by Nauricelewis.7414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Dallas Lease Returns responded

It's great to hear that Bobby was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

June 02, 2021

I am a very proud customer! I worked with Julius Farr and Kerron Sayer. They are absolutely the best at making sure the customer leaves happy. I would highly recommend their services to anyone! Thank you al More

by Brittany.Hill1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Farr
Jun 03, 2021 -

Dallas Lease Returns responded

Brittany, It's fantastic to hear that Julius and Kerron provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 01, 2021

Everyone has been very friendly and helpful. They give you time and space to make a solid decision about your car purchase. The car selection is quite large and all cars seem to be well maintained. More

by TWhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

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