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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

May 19, 2021

Clean, amazing place and amazing people. Enjoyed my Clean, amazing place and amazing people. Enjoyed my every minute of the time I was there. Julius Farr was a great salesman wish there was more people More

by Chinolatino35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana, Julius Farr
May 19, 2021 -

Dallas Lease Returns responded

It's fantastic to hear that Julius provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns!

May 18, 2021

Excellent service. Consistent communication. Don W and Eric T were great. Got me financed for a car I was told at other dealerships that I couldn’t get. More

by TGreen0311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle!

May 18, 2021

This was by far the easiest most pleasant car buying experience I have ever had. Robert was honest and straight forward. I never felt like I was being taken advantage of or was getting a bad deal. I w More

by Cmel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your sales experience with Robert here at Dallas Lease Returns. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

May 18, 2021

Kerron Sayers should be up for a promotion. His customer service skills along with his personality as a person will be a success for your company. He made things happen way far beyond that I expected as a c More

by Jtyson2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kerron Sayers
May 19, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 18, 2021

Jullius was the best. Very professional and he has patience. I would recommend anyone to him this was my first truck purchase. I had been wanting a truck for years. Jullius made this dream of mine so More

by Shai.mcneal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
May 19, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words for Julius, and for taking the time to leave us this wonderful feedback!

May 19, 2021 -

Shai.mcneal responded

👍😁😁😁😁😁👏🏿👏🏿👏🏿👏🏿

May 18, 2021

Pete was awesome and exceeded my expectations. He was very personable yet professional and made my truck purchase so quick and easy. He found me the perfect truck in a matter of minutes and I couldn’t b More

by Julietounget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Dallas Lease Returns responded

Thanks, Julie, for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Pete and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

May 15, 2021

They(Michael)was very easy to work with and made the process go smooth. Answered all my questions and I was in out of that place with a car I wanted in no time. More

by Q76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
May 17, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else.

May 15, 2021

This is the 2nd vehicle I’ve purchased from Robert Schultz and DLR. I’m always happy with the service, price, and process. DLR will always be my first stop when buying a car. More

by Keysha Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Keysha! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 15, 2021

I was really proud of the help i was given and i would recommend it to anyone that is looking for a vehicle Thanks Sindy ur awesome More

by Mariselarivas80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 17, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Sindy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

May 15, 2021

Great experience from start to finish. No hassles, no runaround, easy transaction. David brought my new vehicle and paperwork to my office. The vehicle itself was in the best condition of any used vehicl More

by danr1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
May 15, 2021 -

Dallas Lease Returns responded

Thank you, Dan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

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