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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

May 15, 2021

Working with Pete was an absolute pleasure. He helped me get into the car my family needed in a price range that worked best for us. Absolutely phenomenal customer service and dedication More

by TXAg2k11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pete here at Dallas Lease Returns.

May 14, 2021

My visit at Dallas lease returns was astounding. Blanca Benitez walked me through the whole process from start to finish. She gave me all the information I needed and was very informative when purchasing m More

by Aaron.arreguin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Dallas Lease Returns responded

Thank you, Aaron! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Blanca and our sales team met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle!

May 14, 2021

Second purchase from there. Process was quick and painless. No hassle or haggling. Kerron had us in and out quickly. Will definitely be back in the future More

by chantalr3082
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Dallas Lease Returns responded

Thank you, Chantal! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns. Congrats on your new vehicle!

May 13, 2021

I can’t say enough! Kerron & Roel are amazing. I will never go anywhere else to buy a car! Great experience!! They are the best More

by bronx815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Roel and Kerron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 13, 2021

I was happy with Blanca Benitez she went out of her way to get me what I wanted. Very professional. All my concerns were answered. More

by Cassius Malone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dallas Lease Returns responded

We are very happy to hear that Blanca provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 13, 2021

Michael was amazing! He was very attentive and honest. He made the car buying process so easy! Will definitely come back for my next car! More

by Blakeandbec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
May 13, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

May 13, 2021

Pete is a awesome person. Be prepared to be treated like family while buying a car. This dealer ship is awesome. Pete is the best man. Thank you for everything. I appreciate all the work you do Pete. More

by Yaas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words for Pete, and for taking the time to leave us this wonderful feedback!

May 12, 2021

The experience with this place was my best ever to date. No hassle, upfront about my trade in value and had all paperwork prepared before my arrival so it wasn't there long to close the deal. Afton was who More

by Gigem4499
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Afton delivered such a great experience!

May 12, 2021

As young buyers, we are often brushed aside and not taken very seriously. This experience was completely the opposite of what we’ve ever seen before! Roel and Chris both worked hard behind the scenes while a More

by Stephanie Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Stephanie! We are so glad that we had the opportunity to work with you; and that Chris and Roel could make this a top-notch experience! We look forward to continuing to serve you in the future!

May 12, 2021

I’m happy with vehicle and the great deal I got from Mr Roel. He helped me get exactly what I was looking for. He went above and beyond in every aspect of not only showing and the final sale. He’s a great More

by Joni kÍbúny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Roel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Joni! We thank you for choosing Dallas Lease Returns!

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