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Dallas Lease Returns
Dallas, TX
7,919 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,919 reviews
April 10, 2021
It is hard to explain in writing how easy and stress free Mr. Ortiz made my sales experience. I never would have thought that purchasing a vehicle over 500 miles from my home would be so simple. He was ther Mr. Ortiz made my sales experience. I never would have thought that purchasing a vehicle over 500 miles from my home would be so simple. He was there for me and guided me through the whole sales process without a single issue. I can honestly say that my next purchase will be at Dallas Lease Returns. Thank you so much Roel! More
by arcowboy77
Employees Worked With
April 09, 2021
Great dealership very clean and professional, definitely a recommended place to purchase a car. First time buyer and Eric definitely made a dream come true. a recommended place to purchase a car. First time buyer and Eric definitely made a dream come true. More
by Chris.sidon
April 09, 2021
Pete was Amazing!!! Ever step in the process was handled perfectly!!! We will definitely buy cars from them in the future! A perfect experience buying a car!! perfectly!!! We will definitely buy cars from them in the future! A perfect experience buying a car!! More
by Carlydahlin
Employees Worked With
April 09, 2021
Sindy was a pleasure to deal with and very knowledgeable on vehicle options. I looked for cars for two days straight and she was best sales person! on vehicle options. I looked for cars for two days straight and she was best sales person! More
by Hoytmanxt
Employees Worked With
Sindy Fernandez
April 08, 2021
Sindy Fernandez was extremely helpful in helping me get into a new vehicle! She was very kind and helped me keep my baby entertained! I had an amazing experience and will definitely recommend to my friends into a new vehicle! She was very kind and helped me keep my baby entertained! I had an amazing experience and will definitely recommend to my friends! :) More
by Castmya412
Employees Worked With
Sindy Fernandez
April 07, 2021
Restoring my faith in NO HAGGLE Dealerships. I could've been in and out of the dealership in less than 30 minutes but one of the key fobs needed some attention in which he notified me of. Best buying exper been in and out of the dealership in less than 30 minutes but one of the key fobs needed some attention in which he notified me of. Best buying experience I ever had. I came in knowing what I wanted and I felt absolutely NO pressure. Thanks Chris Mikell! More
by Silky Sam
Employees Worked With
April 07, 2021
My name is Joanna and I live in tn well I wanted a car from Dallas lease returns and got the shipping and had everything set up got the car I wanted to my door step and it was all thanks to my sales perso from Dallas lease returns and got the shipping and had everything set up got the car I wanted to my door step and it was all thanks to my sales person Tony McKeel he was just great ran me through the process all this took from Thursday april 1st 2021 and today is the day april 7th 2021 I got my car literally at like 10am it was awesome I would definitely buy again and recommend everyone to shop here!! Even for online purchases!!!thank you!!! More
by Joanna
Employees Worked With
Tony McKeel, Tony McKeel
April 07, 2021
Robert was really great in working with my husband and I to find a vehicle we liked that fits our budget. Great experience! Would definitely recommend to anyone in the market! to find a vehicle we liked that fits our budget. Great experience! Would definitely recommend to anyone in the market! More
by KatelinReinmiller
Employees Worked With
April 07, 2021
I went into Dallas Lease Returns this afternoon and had the BEST CAR BUYING EXPERIENCE EVER! I was able to drive off the lot in the car that I wanted! Afton was VERY nice when I called she linked me with the BEST CAR BUYING EXPERIENCE EVER! I was able to drive off the lot in the car that I wanted! Afton was VERY nice when I called she linked me with Don and he made everything happen. I call Don Doc cause he’s surgical with what he does!! You can certainly tell these two love what they do. You can also tell that they LOVE helping people drive away in a vehicle. I HIGHLY RECOMMEND Dallas Leases Returns!!! Ask for Don and Afton they’re definitely a TEAM to work with!!! More
by sevans
April 07, 2021
Let me start off by saying that this dealership, and James Rouse specifically are amazing. I've been through over 20 dealer purchases and they have the process down. Sharp and swift with deliverables. 2 James Rouse specifically are amazing. I've been through over 20 dealer purchases and they have the process down. Sharp and swift with deliverables. 2 pieces of trim were broken on my purchase vehicle which is a bummer and I bought it sight unseen but I'm sure it'll get sorted out. James is amazing! More
by wtfBBQ
Employees Worked With
James Smith
