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Dallas Lease Returns

Dallas, TX

5.0
7,892 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,892 reviews

March 14, 2021

Sindy was absolutely phenomenal with help finding a new car. I will definitely be going back and would recommend anyone to her. Dallas lease returns is a wonderful company More

by Junprjun2001
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Mar 14, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Sindy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 13, 2021

Don Webb is amazingly awesome and a blessing to me and my family! I've gotten a 2015 Audi and now a 2016 BMW thanks to his generous, professional and ambitious work ethics! More

by wbwhite100
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we hope you'll enjoy your new BMW!

Mar 15, 2021 -

wbwhite100 responded

Thanks a BUNCH✓

March 13, 2021

The process of buying a car from Dallas Lease Returns was without hassle, Blanca was a pleasure to deal with! We will return when the time comes for our next vehicle! Her customer service was top notch! I More

by mike arkfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Dallas Lease Returns responded

Thank you, Mike! We're glad to hear that Blanca provided you with such a pleasant and stress-free experience. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns!

March 13, 2021

Great service very nice to work with David on buying my new truck. No huddle or pressure to buy, delivered as promised and I love my truck!!! More

by dillon4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
Mar 14, 2021 -

Dallas Lease Returns responded

Congratulations on your new truck! We are so glad that David had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 13, 2021

David was helpful as well as knowledgeable about the vehicle. Once we decided to purchase the vehicle it was so easy. We arrived to pick up the vehicle a couple days after purchase bc we live in Oklahom More

by Sold on Maserati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
Mar 14, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that David had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 13, 2021

This was the easiest / no hassle vehicle purchase we have made! We will definitely be repeat customers in the future. Chris was awesome to work with! Thanks so much :) More

by junebugbite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Chris, and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 12, 2021

This was a long process for me I had a vehicle that was done paid off......and did not want to get back in monthly payment kerron was awesome!!! I told him my budget and he worked with me.......He was kind More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Dallas Lease Returns responded

Thank you, Michelle, we are very happy to hear that Kerron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 12, 2021

The convenience of shopping was amazing. No pressure sales staff and no haggle pricing was refreshing. Afton Stark made the purchasing experience easy and pleasant! More

by Jroberts0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's fantastic to hear that our Afton provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns! Congratulations on your new vehicle!

March 11, 2021

I absolutely loved the experience of purchasing my Camaro ss through Dallasleasereturns! Chris Mikell helped me tremendously and made the process extremely quick and easy. He absolutely needs a raise for hi More

by malikmccallister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Dallas Lease Returns responded

Malik, Thank you so much for choosing Dallas Lease Returns! Congrats on your new Camaro, and let Chris know if we can be of any more assistance!

March 10, 2021

Robert Schultz and Dallas Lease Returns made the car buying process amazingly simple and warm. After 4 months and a couple of failed attempts at other places Robert made us feel at ease and sold us the More

by Julie Gunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Julie! We appreciate you taking the time to leave us this fantastic, five-star review. It's great to hear that Robert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

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