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Dallas Lease Returns

Dallas, TX

5.0
7,917 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,917 reviews

March 08, 2021

Sindy is freaking awesome! Ready to help anyone, and always goes the extra mile. So if you're looking a new ride, get with her. More

by carlosibarra495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Mar 08, 2021 -

Dallas Lease Returns responded

Thanks for your feedback, Carlos, on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 06, 2021

Great place to look at cars with no salesman following you all over the place. Great selection, if they don’t have what you want, wait a few days and they will probably get it. (They get new cars almost e More

by Falmaguer55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sony, a former employee, great person. He help me a lot when he was here and I was looking for a Grand Cherokee.
Mar 07, 2021 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 06, 2021

Pete was very easy to work with and answered all my questions. I will buy again from him because there was no pressure. The truck I bought was exactly what I wanted. More

by rp.craine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Pete was able to help, and we hope to see you again!

March 05, 2021

Don Webb is amazing!! He will work with you and help you the best he can. I am very grateful for him and Dallas Lease Returns. More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Thank you so much, April, for your wonderful review! We are thrilled that Don had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

March 05, 2021

Outstanding experience, everything was very quick and easy. Roel Ortiz was by far amazing through the entire process of me purchasing my SUV. He made the whole experience convenient and stress free. Roe More

by nurikak24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roel to be a positive one. We hope you enjoy your new SUV and don't hesitate to reach out if you need anything else.

March 05, 2021

My absolute favorite dealership ever!!! Afton did and does an amazing job as always!!!!! I’m a repeat customer and will continue to be! Thank y’all for the hard work and outstanding service! More

by scarrales@vidascapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Thank you for your review and kind words for Afton! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. We look forward to assisting you with any future automotive needs!

March 04, 2021

This is our first time buying used car. We are happy with the service provided by Blanca. We even got better finance rate with same company through Dallas Lease Returns. They put pride in customer service. More

by SUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Blanca and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 04, 2021

Excelente servicio, totalmente recomendable, soy cliente por mas de 3 años y cada vez me tratan mejor, Blanca Benítez súper profesional, atenta y disponible todo el tiempo, excelentes precios, excelentes a More

by Roberto Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Blanca and the team met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

March 04, 2021

This was our third time shopping at DLR & we are still happy clients to say the least! We will always return to Blanca for future purchases. She definitely makes the process EASY! I’d recommend this place More

by DesireeManuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Dallas Lease Returns responded

Desiree, Congratulations on your new vehicle! We are so glad that Blanca had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 04, 2021

Dedicated and knowledgeable makes you feel like family! My wife and I walked in with a car idea, Pete gave us a dream car! Amazing service More

by Ismael Rodulfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Dallas Lease Returns responded

Thank you, Ismael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns!

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