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Dallas Lease Returns

Dallas, TX

5.0
9,059 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,059 reviews

June 14, 2021

Roel Ortiz is a genuine “people person”. He was very respectful and attentive in finding the best solution for our needs. It didn’t hurt that Judy found a fellow South Texan to work with!! We are over More

by g.dobbins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns and for your kind words for Roel! We truly appreciate your business. Congratulations on your new purchase. Please let us know if we can be of any more assistance!

June 14, 2021

All I can say is wow! David was super helpful from start to finish, straight to business and very knowledgeable! If I ever need another vehicle I will be back. The selection on-site is extremely convenient More

by joshuaw1608
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
Jun 14, 2021 -

Dallas Lease Returns responded

Thank you, Joshua, for taking the time to share your thoughts on working with David and the rest of our team. We're glad to hear we delivered such a great experience!

June 14, 2021

Edgardo Silva - It felt a familiar name when he answered the phone and the voice little bit too. So for a car he was helping me over the phone and I was very surprised of his service going back on forth wi More

by Arif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Dallas Lease Returns responded

It's great to hear that Edgardo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again, Arif, for choosing Dallas Lease Returns!

June 14, 2021

Robert is super nice and very easy to work with. Direct, clear and honest. One of the easiest auto purchases I have been involved in! More

by tomcoplen65
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Dallas Lease Returns responded

It's fantastic to hear that Robert provided you with great customer service while assisting you with your new purchase! We truly appreciate, Tom, the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 12, 2021

By far the best experience! David was so helpful and amazing through our whole process!! Will highly recommend him to everyone!!! He is a great guy, so glad we choose to come to this dealership!!!! More

by Kaitlenfowler07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greenleaf
Jun 12, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Kaitlen. Thank you for your business and this five-star review. We're happy to hear that David was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 12, 2021

Julius is the xxxx!!! I enjoyed working with him, and he took VERY good, and I do mean VERY good care of me!!! I'm low key trying to be his secretary!!! LOL! But, I am very grateful for this guy right here! More

by TiffyJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
Jun 12, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2021

Second car comprando juan excelente vendedor sabe muy bien. Su trabajo. Siempre los trata muy bien y siempre les mando clientes cuando puedo .. Y la proxima compro con Juan otra vez More

by anguiano prisciliano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Jun 12, 2021 -

Dallas Lease Returns responded

Thank you, Anguiano, for sharing your experience with us! We're happy to hear it went well working with Juan and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 11, 2021

I usually hate the whole car buying process, but Roel was outstanding! Easy, in & out. Explained everything in great detail. Will be back & recommend him to all! More

by christophergalindo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Dallas Lease Returns responded

Thanks for your feedback, Christopher, on your recent visit to Dallas Lease Returns. I'm glad to hear that Roel was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 11, 2021

Edgar was amazing!!! He made everything simple and fast for me! He was great at explaining everything, from details of the Jeep to my financial questions! He went out of his way to help me in any way he co More

by JeepTx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Edgar was able to help, and we hope to see you again!

June 11, 2021

OMGGGG HOW FAST AND FUN!!! Anthony, Roel,Blanca had us laughing the whole time! This is the best dealership that I have ever been too in my entire life. Very happy that I got “Chingy” to help us! More

by Herkitajones89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Jun 11, 2021 -

Dallas Lease Returns responded

Herkita, Thanks for sharing your thoughts about your experience working with Anthony, Roel, and Blanca here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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