Dallas Lease Returns

Great selection of used cars and personable service. I was looking for a 2016 Ford Explorer. I had been searching for about a week and gotten the usual hard sell tactics from several places that I visite I was looking for a 2016 Ford Explorer. I had been searching for about a week and gotten the usual hard sell tactics from several places that I visited including some direct sale by owners. A friend of mine said he had a great experience with Joe Wall over at Dallas Lease Returns so I went on the Internet and found that they had several explorers in my price range. When I got there Joe was sick that day but he referred me to Pete Hankins. It actually crossed my mind to come back when Joe was well but I decided to look since I was there. I can’t tell you what a great experience it was working with Pete. He made me feel comfortable right out of the gate, I never felt pressured and he actually made me feel like he had my best interest at heart. He was very personable and quickly set me up with the keys and I headed out on my own to test drive the car. The Explorer was very clean and in fantastic shape and actually had a lot more bells and whistles than I was originally looking for. It felt brand new so I knew that it was going to be my next car. The negotiation process was very comfortable and Pete was totally open and transparent and I felt a lot more comfortable buying from an established place that backs up theirs cars if any issue came up. It was seriously the most pleasant car buying experience I’ve ever had. Tammy worked with my budget and made the financing easy and I was driving off the lot with my new used car the next day! Thank you Pete and thank you Dallas Lease Returns. I will be back. More

Dallas lease returns make life very easy. I dealt with Kris and Roel to get a great, valuable vehicle. They even dropped it off for me! Excellent service! Kris and Roel to get a great, valuable vehicle. They even dropped it off for me! Excellent service! More

Exceptional Customer Service! Prior to contacting Dallas Lease Returns (DLM), we had dealt with several dealerships, looking for the right vehicle. Working with DLM was the best ex Prior to contacting Dallas Lease Returns (DLM), we had dealt with several dealerships, looking for the right vehicle. Working with DLM was the best experience. Roel Ortiz provided exceptional customer service throughout the entire process. We are thankful to Roel for his assistance throughout this process. His exceptional customer service made this a great car buying experience. Blessings! More

Was cautious of an online experience but it was great I have to say that I was a bit csutious and concerned about finding a car online and then driving down from Arkansas to make the purchase. But I wasn I have to say that I was a bit csutious and concerned about finding a car online and then driving down from Arkansas to make the purchase. But I wasn't wasting my time and the experience turned out great. All of the people that we were in contact with were prompt and professional. They were extremently busy and yet we were in and out in a couple of hours from test drive to purchase. I have given other friends this dealer and sales person number. More

Great customer service and everything went smooth. The truck was same as the pictures i saw and it drives pretty well. I definitely will recommend this dealer to another person. truck was same as the pictures i saw and it drives pretty well. I definitely will recommend this dealer to another person. More

Excellent Experience First dealership I have ever been to where you aren’t harassed or pressured. Normally other dealerships are swarming you before you even get out of yo First dealership I have ever been to where you aren’t harassed or pressured. Normally other dealerships are swarming you before you even get out of your vehicle. I was very pleased with the quality of vehicles available as well as Pete’s willingness to go above and beyond to ensure I had everything that I needed. More

Great Service I could not be more pleased with the service my wife and I received from Blanca Benitez. We were only looking and trying to find out information befo I could not be more pleased with the service my wife and I received from Blanca Benitez. We were only looking and trying to find out information before we decided to buy a vehicle. Blanca was very helpful and took time out of her busy schedule to spend time with us and explain the process of buying a leased vehicle. Blanca spent the time to walk us around the showroom and give us information on each vehicle we looked at. I highly recommend Blanca for her excellent customer service and professionalism. More

Anthony was very nice to work with, very professional. I would recommend to anyone to go see him to purchase a car. I definitely felt taken care of. would recommend to anyone to go see him to purchase a car. I definitely felt taken care of. More

Not your normal used car dealer--great service! We had an excellent experience with Juan at Dallas Lease Returns. No pressure, great transparency about the cars available, the prices and the option We had an excellent experience with Juan at Dallas Lease Returns. No pressure, great transparency about the cars available, the prices and the options. DLR worked with us to get loans and to get us into 2 cars quickly and easily. I would go back again if I needed another car. More

Muy contento por la atención y ayuda de parte de Roel Ortiz ! Todo muy profesional 100% recomendado ! El servicio todo muy bien !! Estoy fascinado con mi nueva camioneta Ortiz ! Todo muy profesional 100% recomendado ! El servicio todo muy bien !! Estoy fascinado con mi nueva camioneta More