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Dallas Lease Returns

Dallas, TX

5.0
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,055 reviews

April 28, 2021

Got a great deal on a great vehicle! The DLR team is helpful and personable, and they make the purchasing process painless. Will absolutely consider doing business with them again! More

by r.i
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Dallas Lease Returns responded

Thank you! Bianca, Afton and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

April 27, 2021

We had a great experience with Blanca and will be back to purchase another vehicle from her. Very professional and easy to work with. We were in and out in under 2 hours. More

by jjohnson1701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Blanca met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2021

Chris was just as good this time buying or possibly better. This was a great experience. Thanks Chris for this great buying experience. Will be buying next car here long as Chris is still there. More

by esavage1105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. Chris and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 26, 2021

Eric met us after hours to show us the vehicle we were interested in. We live over 2 hours from Dallas, and he made every effort to make things convenient for us, and even offered to pick up Starbucks for More

by rcarrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Dallas Lease Returns responded

We are very happy Eric provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2021

Sindy provided excellent customer service, super fast and made everything easy. We got the exact car that we were looking for at a great price More

by Michael Torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 27, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Sindy, and it was a pleasure having you at the dealership. We appreciate your review!

April 26, 2021

Bianca makes the process painless and is a pleasure to work with. Very transparent experience and she is very prompt and professional! The pricing is very fair and the service remarkable! More

by arnie.verbeek2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Dallas Lease Returns responded

Hello, Arnie! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're happy that you enjoyed working with Blanca and we look forward to serving you in the future!

April 26, 2021

As a young, recent college grad I was nervous about the car purchasing process. From the get-go Anthony was helpful, friendly, and knowledgeable! He took great care of me and even got the car detailed befo More

by Hernan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Dallas Lease Returns responded

Hernan, It's great to hear that Anthony was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

April 26, 2021

I really enjoyed my experience and i will be back in the future “ Thank you Juan “ for everything and you were GREAT but this message is for Juan “ WHO DAT “ More

by Saints WHO DAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Apr 26, 2021 -

Dallas Lease Returns responded

It's fantastic to hear that Juan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

April 25, 2021

The whole buying experience was very easy, the information was very straight forward, and the salesman was very friendly and answered any questions I had. More

by Kinnahay000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 26, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2021

Our experience with Pete Haskins was outstanding. Not only was he a consummate professional, but he also made a genuine effort to make the car buying experience enjoyable for my family. Pete took the tim More

by Liss8793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Pete was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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