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Dallas Lease Returns

Dallas, TX

5.0
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,055 reviews

April 17, 2021

I loved working with Blanca. She never pressured me on my purchase and listened to all of my concerns and questions. She went out of her way to send me extra pictures of the car I was interested in and even More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Blanca had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 17, 2021

Great experience in buying a used SUV! David & Roel responded quickly & accommodated all my needs to purchase the SUV I saw online. Great service! Thanks! More

by C. Kubiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greenleaf
Apr 18, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that David and Roel had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new SUV, and we look forward to continuing to serve you in the future!

April 16, 2021

Very helpful! Very knowledgeable! We liked a vehicle but he was able to find us a vehicle that wasn’t even on the website for us to purchase when it fit our needs! More

by CROz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Apr 18, 2021 -

Dallas Lease Returns responded

Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

April 16, 2021

Loved that Mr. Mikell had the vehicle ready before my arrival for test drive. I expressed my need for a short signing process and he obliged with minimal waiting time. Location is very clean. Follow u More

by Khristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Dallas Lease Returns responded

Khristie, Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

April 16, 2021

The service was excellent. Got me into my new car in a day and delivered it to my home. It was not full of gas though as they said it would be, LOL!! Thank you for your assistance. More

by dhaynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy, Anna Gutierrez
Apr 18, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Pete, Parveen and our team here at Dallas Lease Returns are glad to have you as a customer.

April 15, 2021

Kerron is a great guy! He is very honest, polite, and very knowledgeable. He is awesome at what he does the company should be proud of his work. He builds bonds with his clients and gets them what they w More

by Jyrese1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2021 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kerron met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

April 15, 2021

Very welcoming and very helpful service. It was quickest process of buying vehicle and my payments were great!!!! Thanks James plus fianace services was no hassle!! More

by Juniebjones12
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 16, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with James and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 15, 2021

Tony was awesome. No pressure and was very helpful and knowledgable. He even found a car that wasn’t on the website yet that fit out needs. More

by Cosburn90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Apr 15, 2021 -

Dallas Lease Returns responded

We are very happy Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2021

Pete was great. He respected my time and made sure everything ran smoothly and made the process nice and easy. Highly recommend, great guy that put me in a great pickup. More

by grahatrev11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Pete, and it was a pleasure having you at the dealership. We appreciate your review!

April 14, 2021

Afton was great. She made it happened. She was very helpful and professional. I had my truck stole and she knew how important and crucial it was for to get a truck. More

by brendonash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Dallas Lease Returns responded

Brendon, Thank you so much for your kind words for Alton and our team. We appreciate you taking the time to leave us this wonderful feedback!

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