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Dallas Lease Returns

Dallas, TX

5.0
9,055 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 9,055 reviews

April 05, 2021

Super happy with Anthony, he got the car we wanted and was super patient and knowledgeable! We'll be back for our next car very soon! More

by cruzgardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and the team, and we look forward to working with you again!

April 04, 2021

This vehicle buying experience had the most challenges for me and yet was the absolute easiest one I've ever had. My son and I found the truck on Wednesday night and inquired through the website, Thursday More

by Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Purnell, Juan Contreras
Apr 05, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and five-star rating means a lot to us. We're glad both Juan and Ken were able to help; and that you found your experience with them to be a positive one. Congratulations on your new truck! Please let us know if we can be of any further assistance. We're always happy to help!

April 03, 2021

This was a very different buying experience from start to finish! David is a great guy and not your typical high pressure salesman. He was truthful and went the "extra mile" to find the perfect vehicle for More

by Zootopia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greenleaf
Apr 05, 2021 -

Dallas Lease Returns responded

Wow! Thank you so much for this great five-star review. We appreciate you taking the time to share your thoughts about your great experience here with David. Congratulations on your new purchase! Thank you for choosing Dallas Lease Return and helping to share the word about us. We’re here for you anytime!

April 02, 2021

Loved the customer service. From begin to end, Anthony made the process super easy. We will be strongly recommending Dallas Lease Returns to all our friends because of Anthony Zegarelli. More

by Prestonedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

April 02, 2021

Roel has sold us 2 vehicles so far. He is very kind and he does everything in a timely manner. I really recommend Dallas Lease Returns! More

by Olinda Lomeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Roel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

April 01, 2021

James made the process of buying a vehicle super easy, we had a great experience all around with him. The best salesman we ever had More

by Joe.johnson8170@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 02, 2021 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 01, 2021

Afton was great to work with, she was fast to respond, and answered my many questions. She got us the perfect car, and we could not be happier. This is our second car we have bought from Dallas Lease Retu More

by JenH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Dallas Lease Returns responded

We are very happy, Jen, to have provided you with such a positive experience! We sincerely value your continued business and look forward to your next visit.

March 31, 2021

Great service and a great price!!Couldn't have asked for Great service and a great price!! Couldn't have asked for more. Bobby Nicholson was great too work with and definitely on top of things!! More

by Daniel.Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Daniel, you enjoyed your experience with Bobby, and it was a pleasure having you at the dealership. We appreciate your review!

March 31, 2021

Tony was wonderful to work with in purchasing our new used truck. Paperwork was a breeze to work with and even took us around off site to see a potential truck. Tony was courteous and polite and knowledg More

by wlfpck616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Apr 01, 2021 -

Dallas Lease Returns responded

It's fantastic to hear that Tony provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 31, 2021

The dealership was easy to do business with and I had a The dealership was easy to do business with and I had a great experience. The salesman was a great listener and understand what was important More

by iamj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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