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Dallas Lease Returns
Dallas, TX
7,942 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,942 reviews
November 12, 2019
Awesome salesman! Anthony meet every one of my needs. I would definitely recommend him not only to my friends but my family. Thanks again Anthony would definitely recommend him not only to my friends but my family. Thanks again Anthony More
by Cleatus
Employees Worked With
November 12, 2019
Found a great vehicle for my son Dallas Lease Returns had a large selection of vehicles, the facility was very clean and easy to view the vehicles indoors. Sales person we dealt with Dallas Lease Returns had a large selection of vehicles, the facility was very clean and easy to view the vehicles indoors. Sales person we dealt with was prompt and professional, and the buying process was straightforward. I would definitely come back in the future. More
by JHDallas
Employees Worked With
Derrick Davis
November 11, 2019
Robert Shultz handled transaction professionally and efficiently This is third vehicle purchased here and should be a fourth in future when wife makes a decision efficiently This is third vehicle purchased here and should be a fourth in future when wife makes a decision More
by Traoil903
Employees Worked With
November 11, 2019
Mo was really wonderful!!! I will be coming back with my family members that need cars very soon!!! Loved the customer service everyone was also wonderful family members that need cars very soon!!! Loved the customer service everyone was also wonderful More
by williamsrhonda
Employees Worked With
Mo Diakite
November 09, 2019
I was referred to Mo and he was awesome this was my first experience purchasing a car like this, he work with me and got me every thing I need it! I would definitely recommend you to see him! experience purchasing a car like this, he work with me and got me every thing I need it! I would definitely recommend you to see him! More
by Chitchat
Employees Worked With
Mo Diakite
November 09, 2019
Anthony took great care of our needs while we looked over the car. Provided personalized service on items that needed attention. He explained things well while going through the buying process. Thank you. Fo the car. Provided personalized service on items that needed attention. He explained things well while going through the buying process. Thank you. For a great experience. More
by Clint
Employees Worked With
November 09, 2019
Pleased my wife...happy life. My wife wanted a Volvo XC90, white only, and other specifics. Found 4 in DFW meeting the "criteria". Went to Dallas lease Returns first and Roel Orti My wife wanted a Volvo XC90, white only, and other specifics. Found 4 in DFW meeting the "criteria". Went to Dallas lease Returns first and Roel Ortiz handled the Sale. I have purchase 6 vehicles in the past 3-4 years and this was by far the easiest and most pleasant experience I have had. No haggles, surprises, and fastest in and out I have ever had. No need to visit other 3 places...if they have the next car or truck I want....Roel will be the 1st call I make! More
by Ted bear
Employees Worked With
November 08, 2019
Exceptional Customer Service! Prior to contacting Dallas Lease Returns (DLM), we had dealt with several dealerships, looking for the right vehicle. Working with DLM was the best ex Prior to contacting Dallas Lease Returns (DLM), we had dealt with several dealerships, looking for the right vehicle. Working with DLM was the best experience. Roel Ortiz provided exceptional customer service throughout the entire process. We are thankful to Roel for his assistance throughout this process. His exceptional customer service made this a great car buying experience. Blessings! More
by TSG
Employees Worked With
November 08, 2019
The car prices are fair. The detailing department was closed when we purchased our vehicle, so they offered us a free year of car washes. I would’ve like to see some better financing options (preferably closed when we purchased our vehicle, so they offered us a free year of car washes. I would’ve like to see some better financing options (preferably with Chase). More
by vandalucas7
Employees Worked With
Mo Diakite
