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Dallas Lease Returns

Dallas, TX

5.0
7,993 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,993 reviews

April 30, 2018

Excellent experience!! Buying a car should always be this easy, open and honest! Robert Schultz is a true professional. He is very knowledgeable about the cars and every a More

by PatandRon
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Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2018

Exceptional It was a bad xxx experience and Sean was very helpful and he kept in touch despite of my thugish looks. All jokes aside, they were great and I would g More

by The J man
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Recommend Dealer
Yes
Employees Worked With
Sean Derbyshire
April 29, 2018

Clean cars clean space easy process I was looking for a fun small car. Having visited two previous lots and having misrepresented cars I appreciated my visit to Dallas Lease Returns. Jam More

by cccv99
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Recommend Dealer
Yes
Employees Worked With
Anna Gutierrez, James Smith
April 29, 2018

Acura Blanca is awesome girl (sales manager) who helped us with everything to purchase our new car. Thank you very much Blanca.. and appreciate all your More

by Venkatm
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Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

First-time MiniVan Owners By far the best car-buying experience I've ever had. Great inventory. Great salesforce. Roel was very knowledgeable and very helpful throughout. No ha More

by GEricEngstrom
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Quality Of Work
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Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Excellent experience purchasing our van. After unexpectedly having someone total our car, I was in a hurry to find a good value. I knew the vehicle we wanted and I knew my price point. After More

by PeteI
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall
April 26, 2018

Very helpul Very punctual and understanding to what I was looking for. Made sure to call me to see if I had found the car I needed More

by Adrian82garcia
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Recommend Dealer
Yes
Employees Worked With
Sean Derbyshire
April 25, 2018

Does not offer negotiation of price. The salesman’s does not negotiate well with customers. This was my second vehicle to buy from him. One was for my partner who he also didn’t negotiate More

by Todd
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Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Castro
May 01, 2018 -

Dallas Lease Returns responded

Todd Hello. First, I am sorry you didn't leave with a 5-star experience. Thank you for your business and your referral. True we don't negotiate often or much as we try to put our best foot forward in the beginning. I do agree a good deal is one in which both parties profit. .In fact, one of our Core values here is to "Be Profitable". We don't have a referral policy as a company but if Al agreed to pay you one I will make sure it happens. Would you please give me a call? Kris 469-916-6661

April 25, 2018

Bought Pre-Owned, treated like New! Save yourself the time and hassle and just go to DallasLeaseReturns for your next car. We just moved to Texas and needed to buy a car. We looked at 8- More

by Spiderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Excellent experience ;) Blanca had a lot of patience and she was very friendly with us. She walked us throug the whole process, gave us options. My wife and I are very satis More

by Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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