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Dallas Lease Returns

Dallas, TX

5.0
7,829 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,829 reviews

October 11, 2016

Excellent Very great friendly people ,great deal great experience help us get the best deal , love my new car , im very happy we my purchase thanks More

by Isaiasmtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
October 06, 2016

Awesome service! They don't waste your time waiting. Service is great. Blanca needs a raise! She made my car buying experience great. No long wait around the dealership. They get you what you want, grea More

by artieart
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Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2016

Great experience Mr. Al Castro was very accommodating, responsive, and easy to work with. I felt no pressure, and was happy with the whole process overall. Would r More

by John B
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Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
October 04, 2016

Great Experience Rawlins Goldston was amazing. We were a LONG sale--reached out in June and didn't purchase until October. We were very specific in what we wanted and More

by Meaghan Dawson
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Recommend Dealer
Yes
Employees Worked With
Rawlins Goldston
October 04, 2016

GREAT OVERALL CUSTOMER SERVICE I recently purchased a 2011 Buick Enclave and Roel Ortiz was our point man from start to finish. He helped us through the entire procedure and I lear More

by James DeFilippis
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Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2016

ANOTHER STELLAR EXPERIENCE WITH AL CASTRO! We have now purchased 2 cars with Al Castro's help and will do so again when the need arises. Al is so helpful and makes the process as simple and ea More

by Auntie Social 1
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
October 03, 2016

Smooth experience, helpful staff, definitely recommend! We had a very smooth experience. Purchased a Honda Pilot. Really like it. Had an issue with the battery but they made it right, no questions asked. Wo More

by skvoss88
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
September 30, 2016

Purchased a vehicle from this Dealership. Our Sales Agent, Joe Wall, was more than excellent to work with, as were the other employees! I'm going on 81 years of age and have never had a tr More

by Flub55
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall
September 28, 2016

Dream truck at a dream price. First off, Dllas Lease Returns had the truck i was looking for at the price i was looking to pay. Al Castro was my sales rep and let me tell you he d More

by Jerryg566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
September 28, 2016

Got what I wanted from a great dealership It was great experience dealing with Dallas lease returns and my salesman al castro. He worked with me since the beginning on my deal And my trade. It More

by Bravion02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
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