Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,947 reviews
July 23, 2024
Everyone at Dallas Lease Returns exceeded my expectations by a landslide! It's one of the few businesses where the employees and management team actually treat people like human beings- instead of like trans by a landslide! It's one of the few businesses where the employees and management team actually treat people like human beings- instead of like transactions. Customer service is almost dead in this country, but it's alive and well at Dallas Lease Returns! I can't thank them enough for being who they are, and I can't recommend them enough to everyone in the DFW Metroplex! You owe it to yourself to get your next vehicle from them, and you won't regret it! Thank you again to everyone at Dallas Lease Returns! Sincerely, -Eric (Your BIGGEST fan!) More
by Eric
July 23, 2024
They are amazing people to work with. Willing to work with me in person and over the phone. Willing to work with me in person and over the phone. More
by Shewilli
Employees Worked With
July 23, 2024
Super smooth process. No pressure environment. Great experience. I would consider purchasing from them again. No pressure environment. Great experience. I would consider purchasing from them again. More
by F250 Dad
Employees Worked With
July 22, 2024
No pressure and very very helpful. They are very flexible and go above and beyond. They are very flexible and go above and beyond. More
by Brentlambert73
Employees Worked With
July 22, 2024
Thank you Richard for your personal and excellent customer service. This is our second time buying a car this year with Richard and Dallas Lease Returns. Richard pays attention to detail, is quick an customer service. This is our second time buying a car this year with Richard and Dallas Lease Returns. Richard pays attention to detail, is quick and made sure we found the right and perfect car for our daughter! Thank you so much! More
by deidrenorville
Employees Worked With
July 20, 2024
This was one of those things I thought was too good to be true but Charles Pollard made it so easy to buy our truck. I have never went to buy a vehicle and left out feeling so great! No hassle no breathing d true but Charles Pollard made it so easy to buy our truck. I have never went to buy a vehicle and left out feeling so great! No hassle no breathing down your neck but was there if we needed anything. He walked away to left us talk and came back. We took the vehicle home that night and he came about 45 mins or more to were we were the next day to do the final signing. I would most definitely recommend this place and thank you CHARLES YOU ARE GREAT!!!!!! More
by Dhorton11
Employees Worked With
Charles Pollard
July 20, 2024
We had a great experience searching for and purchasing our Toyota 4Runner from Brad at Dallas Lease Returns. Everything was completely transparent and when we went to see it in person it was everything w our Toyota 4Runner from Brad at Dallas Lease Returns. Everything was completely transparent and when we went to see it in person it was everything we were promised. Great car for a great price. Thanks Brad. More
by David H.
Employees Worked With
July 20, 2024
If you’re looking for a sign this is it ! Car shopping can be stressful & draining. Afton was amazing & got me in the perfect car. She was very patient and updated me on everything. I highly Car shopping can be stressful & draining. Afton was amazing & got me in the perfect car. She was very patient and updated me on everything. I highly recommend going to see her even if you’re not sure if you want to buy. Excellent customer service ! Very hospitable & kind. 10/10 recommend!!! More
by Sheemadream7
Employees Worked With
July 20, 2024
Brad did a great job, will buy again! Easy purchase, quick and fast! Great 4Runner Easy purchase, quick and fast! Great 4Runner More
by karlahanson
Employees Worked With
July 20, 2024
Great service and great people brad helped fond me the car that was right for me car that was right for me More
by Conner hanson
Employees Worked With
