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Dallas Lease Returns
Dallas, TX
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,947 reviews
July 09, 2024
The best place to purchase, amazing customer service! !! From the front desk to the entire team. Thanks to Derrick, the best salesman! !! From the front desk to the entire team. Thanks to Derrick, the best salesman! More
by jemimaalingabo
Employees Worked With
July 09, 2024
Afton Stark walked us through whole process which was super smooth. She was super sweet and very helpful getting all of the paperwork swiftly. Pete executed the sale in the absence of Afton and he was su super smooth. She was super sweet and very helpful getting all of the paperwork swiftly. Pete executed the sale in the absence of Afton and he was super fast and wasted no time! Couldn’t have asked for a better experience with a used car dealer 5/5 recommend! More
by Dannytran8397
July 09, 2024
Edgardo was very professional and I appreciated his kind and helpful demeanor. He was not pushy. He provided answers to all my questions before I even arrived to see the car, and he helped me make a good pu and helpful demeanor. He was not pushy. He provided answers to all my questions before I even arrived to see the car, and he helped me make a good purchase! More
by Charlottespiveyproductions
Employees Worked With
July 08, 2024
Great people to deal with enjoyed everything about my experience with them will be buying more from them in the future experience with them will be buying more from them in the future More
by Jasone388
Employees Worked With
July 08, 2024
Found the car online, I'm in Abilene so I had the car delivered, Pete was a tremendous help and made it a seamless transaction. delivered, Pete was a tremendous help and made it a seamless transaction. More
by Kgray96
Employees Worked With
July 08, 2024
I cannot say enough about the excellent customer service I received from Anthony and his team. First off when you walk into the building you’re in a car lovers dream. Any car you can think of is here. I jus I received from Anthony and his team. First off when you walk into the building you’re in a car lovers dream. Any car you can think of is here. I just want to say thank you from the bottom of my heart to Anthony. He makes miracles happen! Initially I didn’t think we were going to be able to move forward. Anthony worked tirelessly and diligently to work with me and I can’t say thank you enough! I can’t recommend Anthony enough and it helps that he makes your stomach hurt from laughing so much. This was my first purchase ever on my own and I’m so glad I had his help guiding me along the way. Thank you so so much! I will recommend any and everyone to come here! More
by Kristin C
July 08, 2024
Let me start by saying I came over 300 miles just to buy from this dealership! I shopped around online and made calls to 5 different dealerships around the state, and chose this one solely because of the from this dealership! I shopped around online and made calls to 5 different dealerships around the state, and chose this one solely because of the guy I spoke to on the phone. I dealt with Chris Mikell (salesman). From that point on, I only had to deal with him directly (nice). He responded to all of my questions about the vehicle quickly, sending pictures of the vehicle and even texting from his personal phone after hours. He helped take care of almost all the paperwork over the phone and email to make my time in the dealership as short and painless as possible. I was in and out in under 30 minutes. He even picked me and my family up from the airport! To me, customer service can be just as important as the deal on the car. Sometimes dealerships can be such a headache.. But not this one. Btw.. I did get a great deal too. THANKS CHRIS MIKELL!! More
by Rpugh
Employees Worked With
July 08, 2024
I was totally amazed when purchasing a car from Edgar. He made the process very simple and easy, non-pushy and straight forward. He listened to what I was looking for and made sure I was satisfied. I will He made the process very simple and easy, non-pushy and straight forward. He listened to what I was looking for and made sure I was satisfied. I will be a repeat customer because of Edgar! More
by Angelmoreno1212
Employees Worked With
July 06, 2024
Satisfied with our purchase experience start to finish. Nice indoor inventory Friendly staff Prompt service Nice indoor inventory Friendly staff Prompt service More
by richard
Employees Worked With
July 06, 2024
Derrick was amazing! ! He made this a pleasure to buy a car. I love that one I ended up with and would recommend Derick as your sales associate when you are ready for your ! He made this a pleasure to buy a car. I love that one I ended up with and would recommend Derick as your sales associate when you are ready for your next car! More
by Sgat3225
Employees Worked With
