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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,123 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,123 reviews

February 29, 2024

John was attentive with all . Very professional Service was efficient; area was clean and comfortable. More

by CARAVAGLIO
Recommend Dealer
Yes
Employees Worked With
John Lomando, John Lomando
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Mar 01, 2024 -

Dana Ford Lincoln responded

We appreciate your feedback! It's great to know that John and our team at Dana Ford were able to provide you with attentive, professional service. We strive for efficiency and comfort in all we do. Thanks again!

February 29, 2024

The service dept addressed my concerns. I was satisfied with the response. But when I arrived for delivery of my new Lincoln, the process took 3.25 hours More

by BEAST255
Recommend Dealer
No
Employees Worked With
John Lomando, John Lomando
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Mar 01, 2024 -

Dana Ford Lincoln responded

We're glad to know that our service department was able to address your concerns, but it's disappointing to learn about the long wait time you experienced during delivery. We strive for a smooth and efficient process for all of our customers. Your feedback is appreciated as we continue improving our services. If there are any other issues or questions, please don't hesitate to reach out. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 29, 2024

Very good Very good service and excellent customer service The price are good and very good quality More

by tipismanaphotography
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Castera
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Feb 29, 2024 -

Dana Ford Lincoln responded

This is great to hear! Thank you for being a Dana Ford customer! See you next time!

February 29, 2024

Friendly service with constant updates and feedback on my vehicle. Took care of the problem efficiently More

by kon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Dana Ford Lincoln responded

We're glad to know you found our service at Dana Ford friendly and efficient. Thank you for the positive feedback, we appreciate it!

February 29, 2024

The experience was quick and orderly. The entire process was well explained for a first time out of state buyer. More

by ryanblatt7
Recommend Dealer
Yes
Employees Worked With
Khadir
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February 29, 2024

Zero communication from service department. Vehicle was on lot for 3 days before they even k ew they had it . No update or information provided More

by zasa809
Recommend Dealer
No
Employees Worked With
John Lomando, John Lomando
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February 27, 2024

it took a little longer than expected to prep the car but overall very nice More

by KINGMET31
Recommend Dealer
Yes
Employees Worked With
Nazar Masliak, Nazar Masliak
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Feb 28, 2024 -

Dana Ford Lincoln responded

Thank you for your patience and for trusting us with your business! We hope to serve you again in the future. Have a great ride!- The Dana Ford Team

February 27, 2024

I scheduled an appointment to have two recalls taken care of but was not told that the parts for one recall were not available. I would have rescheduled to have all the recalls done at one time. More

by Madeleine01
Recommend Dealer
Yes
Employees Worked With
John Lomando, John Lomando
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Feb 27, 2024 -

Dana Ford Lincoln responded

Madeleine, we apologize for the oversight regarding your recall parts. We appreciate your feedback and will use it to improve our communication in the future at Dana Ford.

Feb 27, 2024 -

Madeleine01 responded

My name is not Madeleine, it’s Robert

February 26, 2024

They pickuped my car atc10 am. They brought it back in a few hours complete service done. Very convenient More

by LPAO218
Recommend Dealer
Yes
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Feb 26, 2024 -

Dana Ford Lincoln responded

Hi LP! We're glad to know that you found our pickup and drop-off service convenient from our service team at Dana Ford. We aim for efficient and hassle-free experiences, so it's great to see we hit the mark with you!

February 26, 2024

Straight forward and simple I would recommend the dealership and especially Mary They were patient and fair with the price More

by ppfjustice
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
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Feb 27, 2024 -

Dana Ford Lincoln responded

We're glad to know you had a straightforward and simple experience with Mary and our team at Dana Ford! Thank you for choosing and recommending us! We'll see you next time. Safe travels!

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