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Dana Ford Lincoln

Staten Island, NY

4.4
6,239 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 6,239 reviews

May 07, 2024

I am a loyal customer of this dealership and because of costs I leased a 2023 car that was a loaner car with almost 1800 miles. My previous cars were all brand new and I'm sorry I didn't go in that direct More

by jzito319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Very nice and fixed the camera problem. Do everything good and make the car very clean. More

by Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lomando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

This dealership is the best. They do not lie to you or try to sell you anything you don't want. Dana Ford treats you fairly. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lomando
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your business! We appreciate your positive feedback and look forward to continuing to serve you in the future!

May 05, 2024

Professional, courteous and friendly service. All questions were answered patiently and there was a genuine effort to please the customer with respect and courtesy More

by villaninikki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lafemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember names of others but they were all excellent
May 06, 2024 -

Dana Ford Lincoln responded

Nikki, we're so glad to know you had a positive experience at Dana Ford. Our team always aims for top-notch service and it's great that your questions were answered patiently. Thanks for the review!

May 05, 2024

I did not have a good experience. Upon arrival, I was rushed to put down payment after sitting there for over 6 hours. I was suggested to pay a different down payment rate than my loa More

by stanphne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francesco Proscia
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dana Ford Lincoln responded

Stanphne, I'm sorry to read about your experience. We strive for excellent customer service and it sounds like we fell short during your visit. Your feedback is important as it helps us improve our services. If you're open to discussing this further, please reach out at a time that's convenient for you so we can address any concerns directly. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 05, 2024

I left with the truck I wanted it cost more than I wanted to originally spend and it was Avery long process 5 hrs way too long but I do like the transit 250 I got from them. More

by Pro.carione
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cornet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LaRosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dana Ford Lincoln responded

We're glad to know you like the Transit 250, but we apologize for any inconvenience caused by the length of your visit. We strive to make our processes as efficient and straightforward as possible, so it's disappointing if this wasn't reflected in your experience. If there are any further questions or concerns you'd like us to address, please don't hesitate to reach out directly. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 04, 2024

Service Department is excellent. Everyone was absolutely fantastic. Friendly and helpful with everything I asked. More

by dee45662000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lomando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dana Ford Lincoln responded

We're so glad to know you had a fantastic experience with our Service Department at Dana Ford! We aim to be friendly and helpful for all of your needs. Thanks for the review!

May 04, 2024

I had an exceptional experience at Dana Ford, and I want to extend my gratitude to Luis, my salesperson, for his outstanding service. From the moment I stepped into the dealership, I was impressed by the pr More

by TroyD.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dana Ford Lincoln responded

We're delighted to know that Luis and the team at Dana Ford were able to provide you with an exceptional car-buying experience! Your kind words about our professionalism, friendliness, and dedication are greatly appreciated. We strive for customer satisfaction in all aspects of our service. Thanks again for choosing us - we hope you enjoy your new vehicle!

May 04, 2024

I appreciate it’s one stop shopping which made it very easy for me! Someone took care of rolling over my auto insurance, you took in my return lease, the contract was quickly drawn…smooth and painless pro More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dana Ford Lincoln responded

Judy, we're glad to know your experience at Dana Ford was smooth and painless. We always aim for a seamless process! Thanks for choosing us.

May 04, 2024

I love coming to Dana Ford. I get quality service with respectable amount of time. Thank you, More

by Rodesky Delince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Heriberto Vega
May 06, 2024 -

Dana Ford Lincoln responded

Rodesky, thank you for choosing us! We look forward to serving you again in the future. Safe travels! - The Dana Ford Team

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