Dana Ford Lincoln
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I am a loyal customer of this dealership and because of costs I leased a 2023 car that was a loaner car with almost 1800 miles. My previous cars were all brand new and I'm sorry I didn't go in that direct costs I leased a 2023 car that was a loaner car with almost 1800 miles. My previous cars were all brand new and I'm sorry I didn't go in that direction. This car is beautiful but I have It two weeks and I have an appointment to get the side mirror checked and the covering on the back trunk area is coming up on the edges. I agreed to lease this car because of cost but I would have preferred to lease a new one as I have done in the past. I have to say in the past that the service department was excellent with all the vehicles that I have leased More
Very nice and fixed the camera problem. Do everything good and make the car very clean. Do everything good and make the car very clean. More
This dealership is the best. They do not lie to you or try to sell you anything you don't want. Dana Ford treats you fairly. They do not lie to you or try to sell you anything you don't want. Dana Ford treats you fairly. More
Professional, courteous and friendly service. All questions were answered patiently and there was a genuine effort to please the customer with respect and courtesy All questions were answered patiently and there was a genuine effort to please the customer with respect and courtesy More
I did not have a good experience. Upon arrival, I was rushed to put down payment after sitting there for over 6 hours. I was suggested to pay a different down payment rate than my loa Upon arrival, I was rushed to put down payment after sitting there for over 6 hours. I was suggested to pay a different down payment rate than my loan provider from Capital One. I was not priority and I did not feel like a value customer. When voicing how I felt, there was no empathy and was told they were either on lunch or away from their desk. After 6-7 hours, I said I was about to leave, then that is when I was called to a desk to finalize the purchase of my vehicle. More
I left with the truck I wanted it cost more than I wanted to originally spend and it was Avery long process 5 hrs way too long but I do like the transit 250 I got from them. to originally spend and it was Avery long process 5 hrs way too long but I do like the transit 250 I got from them. More
Service Department is excellent. Everyone was absolutely fantastic. Friendly and helpful with everything I asked. Everyone was absolutely fantastic. Friendly and helpful with everything I asked. More
I had an exceptional experience at Dana Ford, and I want to extend my gratitude to Luis, my salesperson, for his outstanding service. From the moment I stepped into the dealership, I was impressed by the pr to extend my gratitude to Luis, my salesperson, for his outstanding service. From the moment I stepped into the dealership, I was impressed by the professionalism and friendliness of the staff. Luis went above and beyond to ensure that I found the perfect car that suited my needs and preferences. He took the time to listen to my requirements and provided valuable insights and recommendations. His knowledge of the vehicles and their features was impressive, making the decision-making process smooth and enjoyable. What stood out the most was Louis's dedication to customer satisfaction. He patiently answered all my questions, explained the car's technology features in detail, and ensured that I felt confident and comfortable with my choice. His transparency and honesty throughout the purchasing process were truly commendable. The entire team at Dana Ford made the buying experience stress-free and enjoyable. The dealership's atmosphere was welcoming, and I felt like a valued customer from start to finish. I highly recommend Dana Ford and Luis to anyone in search of a top-notch car buying experience. Thank you, Luis, and Dana Ford, for exceeding my expectations! More
I appreciate it’s one stop shopping which made it very easy for me! Someone took care of rolling over my auto insurance, you took in my return lease, the contract was quickly drawn…smooth and painless pro easy for me! Someone took care of rolling over my auto insurance, you took in my return lease, the contract was quickly drawn…smooth and painless process. More