Dana Ford Lincoln

Ford Fusion My sales representative Shaunna was professional and attentive. She answered all my questions and helped me select the right vehicle for me. The whole My sales representative Shaunna was professional and attentive. She answered all my questions and helped me select the right vehicle for me. The whole process was done in a timely manor. I thank Shaunna for all her help and love my new Fusion! Make sure you go to Dana and see Shaunna! More

Fine Customer Service I recently purchased a Ford Fusion Hybrid from Dana Ford. My sales rep walked me through all the steps, kept in touch during the delivery wait, respon I recently purchased a Ford Fusion Hybrid from Dana Ford. My sales rep walked me through all the steps, kept in touch during the delivery wait, responded to several of my questions accurately and promptly during that time, and overall she gave me a great Ford experience. I can easily recommend her and Dana Ford. More

Service Dept I bought my 2011 Ford explore in for service where I explained to Service manager Todd nigh .That I was going on vacation in two days and needed my I bought my 2011 Ford explore in for service where I explained to Service manager Todd nigh .That I was going on vacation in two days and needed my vehicle repaired in order to take this vacation .Todd told me to bring in the vehicle the next day I did this and I asked to have it assigned to Service advisor Jeff Pikarsky Who I have dealt with in the past when bringing my vehicle in for service.Jeff went all out to get me back in my vehicle so that I would be able to go on my vacation .He had my vehicle inspected the next day by day service tech who also acted very professionally and correctly diagnose problem with the vehicle. After this was DAwN Todd and Jeff went to work seeing that the parts were ordered and the repair was done as quickly as possible to my surprise I got a phone call from Jeff the following day indicating that my vehicle was repaired and ready for pick up due to their combined effort to get me back on the road . My vacation was only delayed by one day and I was extremely pleased with the professionalism and integrity shown by Todd and Jeff . I would highly recommend anyone experiencing problems with their Ford vehicle take it to Dana Ford for service thank you Todd and Jeff once again for everything the two of you are an asset to Dana Ford and it is my hope that you both be recognized for this sincerely Joe PALOMBO More

Service was quick and easy I have been going to Dana for years, and the service keeps getting better. They always show respect towards theirs customers. The service department a I have been going to Dana for years, and the service keeps getting better. They always show respect towards theirs customers. The service department and lounge area is always clean and airy. More

Easy at Dana This is our 8th car from Dana. Always get a great price. Our sales person, Shaunna, makes it so pleasurable to buy our cars, no pressure and none of t This is our 8th car from Dana. Always get a great price. Our sales person, Shaunna, makes it so pleasurable to buy our cars, no pressure and none of the typical car salesman "stuff" we all hate. I recommend everyone to go to Dana...and make sure you ask for Shaunna. More

Employee, Besa who work in Service Department I want to notify your company on the great customer service I've received every time I come to your company at Dana Ford Dealership. Besa, is the nic I want to notify your company on the great customer service I've received every time I come to your company at Dana Ford Dealership. Besa, is the nicest, Courteous, helpful, fair service employee I have ever came across. She is a great asset to your company!! More

Always a fast and easy process. Shaunna was a pleasure to do business with. I have been dealing with Dana Ford Lincoln for over 10 years and take a car a year out of that dealership. Shaunna was a pleasure to do business with. I have been dealing with Dana Ford Lincoln for over 10 years and take a car a year out of that dealership. Always a plesent experience that's fast and easy. I will continue to use this dealership for all me vehicle needs until given a reason not to. More

Outstanding and Accommodating Sales and Service I would like to thank James Magrino and Mike Abreu for making my transition in leasing my new car such a pleasant one. Their professionalism and work I would like to thank James Magrino and Mike Abreu for making my transition in leasing my new car such a pleasant one. Their professionalism and working with me to match me up with the perfect vechile for my family was superb. I would highly recommend this dealership. More

Dana Again Returned to Dana Lincoln Ford to purchase our next vehicle. We have purchased many vehicles from Dana over the years and have always been satisfied. T Returned to Dana Lincoln Ford to purchase our next vehicle. We have purchased many vehicles from Dana over the years and have always been satisfied. This car represents our first Lincoln Continental and I must say the whole experience from just browsing to taking delivery was great. Our sales rep., Frank Curry was very professional and helpful without being overbearing. He was there to explain and answer questions and to guide us in the direction we wanted to go without the pressure people have come to expect from sales personnel. More

Worst Car Buying Experience ever. Received a quote in writing and put a deposit of $500/-. with a 6 to 8 weeks waiting period for a Ford Fusion Energi. On completion of 6 weeks, calle Received a quote in writing and put a deposit of $500/-. with a 6 to 8 weeks waiting period for a Ford Fusion Energi. On completion of 6 weeks, called the dealership several times without any answer. Finally when I visited the dealership was told it would to take another 6-to 8 weeks. However when asked for a refund, the General Manager found a vehicle matching my specs and trim with a promise it would be there within two days. Went to take delivery of the vehicle and everything was as smooth as can be. Started signing the paperwork and suddenly noticed that the price for the buyout was not the same as the written quote. The finance guy told me the price was from Ford Motor Company which was lie since I had already spoken to Ford Motor Co. If a written quote which I have in my position cannot be honored, how do we trust a dealership to do the right thing after accepting delivery of the vehicle. More