Dana Ford Lincoln

Very Classy Service I visited Dana Ford because my 3 year lease was up and I needed to get another vehicle. I arrived with my 3 year old son to complete the transaction a I visited Dana Ford because my 3 year lease was up and I needed to get another vehicle. I arrived with my 3 year old son to complete the transaction and from the moment I walked in the door, the sales team was ready to help. My sales rep for the day, Rich Thomasen was an angel. He was very attentive not only to my needs, but also asked about the needs of my son. Rich made my entire experience a very pleasant one, very smooth transaction. I would recommend him and the Dana Ford Lincoln Team to my friends and family. More

Exceptional service I was extremely satisfied with the level of service that I received today. Jeff Pikarsky was very helpful. He kept me informed of everything that was I was extremely satisfied with the level of service that I received today. Jeff Pikarsky was very helpful. He kept me informed of everything that was taking place. He came out to let me know what was wrong with my vehicle and what needed to be done to fix it. When my vehicle was ready I proceeded to the front entrance where a gentleman awaited with the keys in his hands to my truck. More

Excellent experience at Dana Ford Lincoln I had an excellent experience at Dana Ford Lincoln. Martin Franklin made sure my car was repaired in a timely fashion. My third row had an issue and I had an excellent experience at Dana Ford Lincoln. Martin Franklin made sure my car was repaired in a timely fashion. My third row had an issue and was repaired immediately. Highly recommend Dana Ford Lincoln. More

Be forewarned Be forewarned...do your homework. Know what the going price of your vehicle is before you go in or better yet, find another dealer. I can understand t Be forewarned...do your homework. Know what the going price of your vehicle is before you go in or better yet, find another dealer. I can understand them trying to sell at a higher price, that's called negotiations. My concern is that they Lied about what they could do, about what I was entitled to from Ford as far as rebates, incentives and interest rates I qualified for. The sales associate was helpful in showing us their inventory, but the manager lied. Go somewhere else. More

Great work at Dana Ford service center Made my appointment for next day. Car was brought in and I was informed of the progress and I was very pleased with the service. Good job was done. V Made my appointment for next day. Car was brought in and I was informed of the progress and I was very pleased with the service. Good job was done. Very pleased. 3 recalls and service. More

great service experience I just needed a first time oil change on my Lincoln and Anthony Fallacaro was my service adviser. His attitude and knowledge was outstanding. He had I just needed a first time oil change on my Lincoln and Anthony Fallacaro was my service adviser. His attitude and knowledge was outstanding. He had me in and out in no time at all and even had the car washed. I will return to get service from Anthony again!!!! More

Excellent Service And Respect Today it is very hard to find excellent service respect and honesty I walked into Dana I had to get my routine maintenance for my ford edge spoke wi Today it is very hard to find excellent service respect and honesty I walked into Dana I had to get my routine maintenance for my ford edge spoke with Mr.Martin Franklin who greeted me with such respect and is very professional I explained what needed to be done with my truck he said no problem he then introduced me to Anthony Fallacaro who was very pleasant and lend me car for a couple of hours they called me when the car was ready it was amazing they explained in full detail what was done with the truck and they washed it for me. the service department was very pleasant I recommend this place I cannot believe a place like this can even exist on Staten Island I always thought you had to go to jersey for service or to purchase I did that and was disappointed once again thank you very much Mr.Martin Franklin and the staff at Dana Lincoln Mercury More

Initial service for a Lincoln MKC Made an appointment the day before and I received my preferred time slot. Was met at the automatic door opening by a staff member who greeted me and s Made an appointment the day before and I received my preferred time slot. Was met at the automatic door opening by a staff member who greeted me and said that Anthony would be right there. within 5 minutes Anthony and I sat down to discuss what needed to be done to the vehicle (MKC). I just wanted my first checkup and had a minor adjustment to my sideview mirror (which turned out not to be a problem at all). They took my keys and I didn't see the car until everything was completed including a complimentary car wash. The entire process of waiting was about an hour and a half. There was fresh coffee and TV, if you want to watch. Overall, a very pleasant service visit with excellent staff. Oh I forgot that Frank Curry sat in the the car with me and reviewed some interesting technical details that I hadn't discovered yet. Very informative. My hats are off to you guys! More

Early Lease return and a new lease In less than 3 hours I returned my 2013 MKX ( 5 mos early on a 39 mo lease) and drove out with my new 2016 MKX The salesman Robert (Bob) Ingrassia wa In less than 3 hours I returned my 2013 MKX ( 5 mos early on a 39 mo lease) and drove out with my new 2016 MKX The salesman Robert (Bob) Ingrassia was a terrific guy and knew how to get things done to meet my financial goals and get me in the car I wanted for the dollars I wanted to spend... Great job al around this is my 2nd lease with them and my first was just as easy and the service throughout the years has been fantastic...Dana gets it!!! They know how to make the customer glad they went there... More

The works for my Explorer. Brought my Explorer in for the works package. Never talked into spending unnecessary money on my car. Always a pleasure. Keep up the good work. Brought my Explorer in for the works package. Never talked into spending unnecessary money on my car. Always a pleasure. Keep up the good work. More