Dana Ford Lincoln

ford explorer repair Service manager Joe was professional and address all issues needed in the repair of my auto. He kept me informed and let me know the progress of the r Service manager Joe was professional and address all issues needed in the repair of my auto. He kept me informed and let me know the progress of the repairs and when to expect completion. The loaner was Greatly appreciated and your person in charge Cecle was very professional. My Explorer came back in perfect shape and clean as a whistle. That's again Joe and Dana for your fine service. More

Love the New Explorer! I had a great experience! Got into a brand new 2016 Explorer at a great price! Everything was finished in one day and I was able to drive my car home I had a great experience! Got into a brand new 2016 Explorer at a great price! Everything was finished in one day and I was able to drive my car home that night! Look forward to doing more business with these fine men and women! More

Customer service where it counts always!!! Was coming off a lease of a 2013 MKX. Juan "Sapo" Estrella and his team are number one. They made my new car experience comfortable easy with no p Was coming off a lease of a 2013 MKX. Juan "Sapo" Estrella and his team are number one. They made my new car experience comfortable easy with no pressure. He researched and found the model we wanted and had it to me in a day. I refer all my friends and family to Dana. This is my 4th vehicle from them. ???????? They are the best. More

service i went there for oil change ,they are very helpfull are so friendley they did an exellent job , im so happy with the service that they did and happy i went there for oil change ,they are very helpfull are so friendley they did an exellent job , im so happy with the service that they did and happy dealing with them More

Great service. Staff was very helpful and took care of my needs right away. I dealt mainly with Arthur who was very professional and very helpful. I brought in my Staff was very helpful and took care of my needs right away. I dealt mainly with Arthur who was very professional and very helpful. I brought in my company vehicle to have a license plate frame installed. Although it took an hour to complete I was not aware that they were also washing the car as well. What a surprise! It was very much needed and well worth the wait. I will definitely come back to Dana Ford for my future business and personal needs. More

Tire Problem I came home from work and my wife said that the tire pressure light came on. I called Dana and spoke to Debbie. She told me to bring it in that minute I came home from work and my wife said that the tire pressure light came on. I called Dana and spoke to Debbie. She told me to bring it in that minute. When I arrived, I met Anthony Fallacaro and he immediately took care of me. He told me to get a cup of coffee and relax. Forty-five minutes later it was done and I was on my way home. Thanks Anthony More

Great salesman I needed to get out of a loan that a different dealership messed up on, Joby and his other coworkers went above and beyond to make sure that all of my I needed to get out of a loan that a different dealership messed up on, Joby and his other coworkers went above and beyond to make sure that all of my needs were met. I was in a loan that I could not get out of but Dana Ford made it happen, anytime I called Joby was right there to assist me, I could call a few times a day and he never was bothered by it. He even went through all of the cars in the lot to find the right car for me. I would definitely recommend this dealership and salesman to help you get the perfect car and excellent customer service!! More

Wonderful Team of Professionals I had the pleasure of working with a wonderful team of professionals.Christopher, Ralph and Steve were friendly, patient and understanding to my need I had the pleasure of working with a wonderful team of professionals.Christopher, Ralph and Steve were friendly, patient and understanding to my needs. They were very honest and thorough in all vehicle and financial options. I never felt rushed or pressured into a purchase and they made sure I felt confident and pleased with the purchase Id be making.I have purchased vehicles before and I can honestly say that I had the best experience with this company and team of professionals. Thank you all for making this a very easy, smooth transaction and for all your help.I love my new truck! More

Outstanding sales coverage with personalized attention. Being someone who typical shops for premium SUV's, I was skeptical to look at the Ford Explorer. However, this year Ford released the 2016 Explorer Being someone who typical shops for premium SUV's, I was skeptical to look at the Ford Explorer. However, this year Ford released the 2016 Explorer Platinum edition, targeting the premium market. I began speaking with Joby Joseph in June 2015 looking for the new Platinum edition, however this model was delayed until later in the year. Joby and I would speak over the next few months, sometimes on calls, as well as his person cell/texts, providing updates of when I could expect to see the vehicle. When it came time to actually make the purchase in fall 2015, Joby and Juan Estrella were great, helping me negotiate a great deal for the car, never letting me feel stressed or pressured during the process. They assisted with the lease return of my Infiniti SUV, and delivered the new car as soon as it began to be available at the dealership. I am now converted to Ford and enjoy my new Explorer very much. I recommend Dana to friends and tell them to look up Joby as soon as they arrive. More

Won't stand behind their clients I had a problem where my park assist feature malfunctioned and my wheel well caught the tubular bumper of a commercial van and dos slightly damage my I had a problem where my park assist feature malfunctioned and my wheel well caught the tubular bumper of a commercial van and dos slightly damage my 1 month old car. Dana was of no assistance diagnosing or fixing the problem. They wouldn't even talk to ford corporate for me. Now the won't return my phone calls. But the free coffee is great. More