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Dana Ford Lincoln
Staten Island, NY
8,045 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 8,045 reviews
July 26, 2026
This dealership is very committed to the customer the sales team and service take care of all your needs sales team and service take care of all your needs More
by slb1016
Verified Customer
July 26, 2026
I asked repeatedly to have gum removed off my door when I was in for maintenance. My car had a check engine light at 10k. I left with the gum on my window because imformed "detailing" was busy. I didnt ask f was in for maintenance. My car had a check engine light at 10k. I left with the gum on my window because imformed "detailing" was busy. I didnt ask for a car wash, which i should have received and I certainly didn't ask for detailing, I simply asked for the gum to be removed. Extremely disappointed More
by margaretbee1
July 25, 2026
Awful. Lincoln Service should be renamed Lincoln Disservice. Eddie the service advisor spoke to me like I was an idiot. I was hung up on, and still have not Lincoln Service should be renamed Lincoln Disservice. Eddie the service advisor spoke to me like I was an idiot. I was hung up on, and still have not been contacted by a manager. Doubt a man would have been treated so poorly. More
by kmullaney1
Employees Worked With
Eddie
July 25, 2026
73,000 miles - lost power on the highway; car towed to dealer. First, techs couldn’t find a problem and couldn’t replicate issue. When they did, it was a fuse. Spent a fortune with dealer for repairs. Car dealer. First, techs couldn’t find a problem and couldn’t replicate issue. When they did, it was a fuse. Spent a fortune with dealer for repairs. Car returned. Less than 200 miles driven, car lost power again but power returned 10 minutes later. Back to dealer. Techs can’t replicate but somehow they know it’s a different issue. Sure. Ok. Car is returned with no work done. Less than 50 miles later car is once again completely dead. Despite repeated calls and texts to Dana Ford THIS email looking for feedback is the only communication. Have received. My car should not be junk at 73k…built “Ford tough”…right? You people are disgraceful. More
by JMCGUIREHOME
Employees Worked With
July 25, 2026
He is always helpful and polite. He always keeps me up to date. He's always makes sure that everything is being done. He always keeps me up to date. He's always makes sure that everything is being done. More
by Marauder
July 25, 2026
Always great service. Always a big help. Always great customer service. Always keeping me in touch Always a big help. Always great customer service. Always keeping me in touch More
by Marauder
July 24, 2026
Very professional. I get exactly what I needed. Will definitely be a returning customer Great I get exactly what I needed. Will definitely be a returning customer Great More
by TINKNTAZ7
July 24, 2026
Fast kind and courteous service always. ..always bending over backwards to make things and quick ..always bending over backwards to make things and quick More
by Ken.Faljean
Employees Worked With
July 23, 2026
Everyone was welcoming and helpful. Didn't feel pressured They made the process super easy Thank you Dana does Didn't feel pressured They made the process super easy Thank you Dana does More
by Ojaclynkellyo
July 22, 2026
Good Took a bit long Overall a good experience. But a bit slow / waiting But a bit slow / waiting More
by jhb13152
