Dana Ford Lincoln

Satisfied Customer We have bought other vehicles from this dealership before. Very happy with our experience with the dealership. Salesman was honest and not pushy. He We have bought other vehicles from this dealership before. Very happy with our experience with the dealership. Salesman was honest and not pushy. He knew I was looking for a particular car and would call to let me know when one came in. Would definitely buy from here again. More

feel like family I have been dealing with you guys for over a decade and enjoy the experience every time from the dealership to the service always leave satisfied tha I have been dealing with you guys for over a decade and enjoy the experience every time from the dealership to the service always leave satisfied thank you again keep up the great work More

Excellent Had a bad experience with Dana Ford in the past and I came back because Joe Sansonetti was highly recommended to me from a friend who is also a custom Had a bad experience with Dana Ford in the past and I came back because Joe Sansonetti was highly recommended to me from a friend who is also a customer of Dana Ford. Joe was very friendly and very knowledgable of my service needs. More

They made me feel at home. My Fusion went in for Service and these guys treated me very nice polite and professional.Thank you Jeff Pikarsky for being a true gentleman. My Fusion went in for Service and these guys treated me very nice polite and professional.Thank you Jeff Pikarsky for being a true gentleman. More

Highly professional, knowledgeable, client-oriented, timely Dana Ford Lincoln is attentive to the car owner's concerns for his/her vehicle. The service adviser, Charles Puhan, is always very professional and e Dana Ford Lincoln is attentive to the car owner's concerns for his/her vehicle. The service adviser, Charles Puhan, is always very professional and extremely caring in addressing my vehicle's concerns and service. He is extremely knowledgeable and contacts me with progress updates. He evokes confidence and professionalism. The service department has never failed to remedy the MKX's issues and to return the vehicle in excellent running order, and in sparkling condition (after a car wash). More

Outstanding service! Very impressed. They go above and beyond to please their clients. I definitely recommend this service center. By far the service here surpasses that Very impressed. They go above and beyond to please their clients. I definitely recommend this service center. By far the service here surpasses that of BMW! More

Service appointment. From the time I walked in I was greeted with respect and a smile. Jeffrey handled the service for my vehicle with professionalism. I was in by seven a From the time I walked in I was greeted with respect and a smile. Jeffrey handled the service for my vehicle with professionalism. I was in by seven and out within an hour and one half. After paying for the service, I had a question about a rebate. Matthew not only gave me the information that I needed but he submitted the form for me. I was impressed with the new (to me ) restoration of the service center. Keep up the good work. You both made bringing my car in for service less of a chore. God bless you. More

it was excellent my experience was excellent JEFF PIKARSKY was excellent he gets the job done and takes good care of his clients i wld recommend him for a excellent r my experience was excellent JEFF PIKARSKY was excellent he gets the job done and takes good care of his clients i wld recommend him for a excellent rating More

Problem solved! I want to thank my Ford service rep Mr. Matt Azriel for his excellent service in solving my problem with the shift to park issue with my 2011 ford exp I want to thank my Ford service rep Mr. Matt Azriel for his excellent service in solving my problem with the shift to park issue with my 2011 ford explorer. Matt's professional handling of my problem made the dreaded service call a very happy surprise. He ordered the parts and called when they came in. The parts were installed in a timely manner and I'm completely satisfied. Thank you! More

Horrible service. Damage on my car. Went for a TSB ( Technical service bulletin) to Dana Lincoln. Job was done very bad. Unprofessional. TSB took them 3 days for 3.1 hrs job time. Techni Went for a TSB ( Technical service bulletin) to Dana Lincoln. Job was done very bad. Unprofessional. TSB took them 3 days for 3.1 hrs job time. Technicians damaged my car interior... did not finished TSB. Not recommend to use that dealer service. Very unprofessional. Service adviser and Technician did not listen customer, and does not follow correct procedure when fixing cars. Update: on a second pickup time, after inspecting my vehicle, I have noticed very bad and visible scratches on my dash panel, passenger door interior, B-Pillar and seats plastic, driver seat plastic was broken, and, of cause, improper fitment of my front seats leather sleeves, ( however , improper fitment was the reason, that I have not accepted job for the first time). So when I told and showed these problems to my service adviser, I was told that I HAVE to accept a job and complain to a Lincoln. Seeing that dealership does not care about clients, I have removed vehicle from dealership and went to my house, once I got on highway, I have noticed that my steering wheel is OFF center, and not centering correctly after turns. So I think they messed up my steering angle sensor , or maybe badly hit a pothole ( speedbump). I have returned immediately to dealership and showed these problems to Service Manager - Martin. Guess what answer I got? - Complain to Lincoln... After I have open a case with Lincoln, and wrote review on Dealer Rater, I have been contacted by Service Manager - Martin ( The person who said: Complain to Lincoln, remember?) who demanded that once I will remove my review, only THAN he can ( He CAN, but does not WANT) seat and discuss with me my car problems. However he did not sounded that he care about anything, He sounded like he is giving me a Huge favor. Also he told me that he does not care about my single negative review... More