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Dana Ford Lincoln
Staten Island, NY
7,076 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 7,076 reviews
March 22, 2015
Best experience I have had at an auto dealership From Reception thru the entire process I was treated with courtesy & respect. My first impression of sales associate Marvin Durazno was very positive, From Reception thru the entire process I was treated with courtesy & respect. My first impression of sales associate Marvin Durazno was very positive, he radiated high energy & good attitude from the very start & maintained it throughout our interaction. I was responding to a mail offer from Dana Ford/Lincoln regarding upgrading my vehicle from a 2008 Ford Escape, vehicles I was interested in were 2015 Escape or Fusion. Marvin took me for test drives of both vehicles, explained the different features of each & showed himself as someone who really knew the product. He listened carefully to my needs regarding the trade in on my Escape & how much I could afford in down payment & monthly payments & then working with Sales Manager Stephen Riccardone & Finance Manager Michael Passaro negotiated what I felt was a great deal. The entire process was as stress free as this type of major purchase can be. I am completely satisfied & love my new Fusion. More
by RAB228
Employees Worked With
Steve Riccardone, Mike Passaro, Marvin Durazno
March 19, 2015
Most positive experience My salesperson is Mary Graffeo at Dana Ford Lincoln. She is knowledgeable and courteous. My buying experience went far beyond purchasing the car. F My salesperson is Mary Graffeo at Dana Ford Lincoln. She is knowledgeable and courteous. My buying experience went far beyond purchasing the car. Firstly, Mary answered every question I had about the difference between my current model vehicle and the 2015 Mustang, which is revamped from the bottom up and inside-out. She kept me up to date as to when I would be able to order my vehicle, as convertibles were not available at the release of the new models. Next, she called me the second Mustangs came in in the colors I was considering so that I could see hands on rather than order from a color chart. The very day they were able to order a convertible Mary called me in and sat with my family as we went through every option. The managers gave me the leasing rates and options that suited my lifestyle. I am proud to say that ordering that day allowed me to be the first person on Staten Island, if not NYC, to drive away in a 2015 Mustang Convertible. Mary provided such friendly, personal service that I will see only her for my future vehicle needs. The supporting staff at Dana accommodated my family such that we will be Dana customers for life! When my car arrived Mary texted me a picture of it immediately and even brought the signing papers to me when I couldn't get down to the dealership. I highly recommend that anyone shopping for a vehicle see Mary Graffeo at Dana Ford Lincoln in Staten Island. More
by JennaStang
Employees Worked With
Juan Estrella, Steve Riccardone, Glenn Mahoney, Mary Graffeo
March 19, 2015
Amazing Customer Service I have never had a better experience buying a vehicle or anything else for that matter in my life.The engine blew in my truck and I needed a new one a I have never had a better experience buying a vehicle or anything else for that matter in my life.The engine blew in my truck and I needed a new one asap.Dana Ford was recommended to me as was the sales consultant Anthony Felline.Anthony worked with me from getting me a loan,working around my work schedule and needing a vehicle asap.I was driving my new truck the next day!I cant believe what a pleasant experience Mr Felline made this.If you ever need a vehicle make sure you check this place out first and definitely ask for Anthony Felline! More
by madelena
Employees Worked With
anthony felline
March 18, 2015
Best service center This dealership is great. The service dept, namely Maureen is the best. They are truly professionals that display a great deal of concern to make each This dealership is great. The service dept, namely Maureen is the best. They are truly professionals that display a great deal of concern to make each and every customer happy about their experience. No long waits and when they say they're going to do something', they do. Truly a remarkable experience. More
by Qmanor5
Employees Worked With
Maureen Tucci
March 18, 2015
great experience! second lease with ford and looking forward to stay with them, friendly people, very welcoming in overall my husband and I had a great experience. second lease with ford and looking forward to stay with them, friendly people, very welcoming in overall my husband and I had a great experience. More
by karina and alejandro pineda
Employees Worked With
Steve Riccardone, Matt Riccardone
March 16, 2015
The service needed was handled as requested. I went to Dana on or about 1st week of feb for reattachment of trim to right fender . Part was ordered and next day I came back part was attached and I went to Dana on or about 1st week of feb for reattachment of trim to right fender . Part was ordered and next day I came back part was attached and my vehilcle was washed. My serviceadviser was Jamie Liga and he was very helpful, he envited me to comback at a latter date for a complete car wash inside and out. On March 12, 2015 I came to Dana and spoke to Jamie Liga and advised him I needed my 2014 Ford Escape inspected without hesitation he brough car right in I told him I needed to be out within 25min, the vehicle was inspected and I was offered a car wash which I declined I had to be on th road. I have owned a lot of cars in my time and no dealer has ever offered anything. MY wife is the owner of this vehicle and she just loves it. John Sellenthin 3.15.2015 More
by n/a
Employees Worked With
Jamie Liga
March 15, 2015
Great Experience, Highly Recommend! I just leased a Ford Fusion from Dana Motors on Staten Island and had the best experience. All my questions were answered, and they gave me a great pr I just leased a Ford Fusion from Dana Motors on Staten Island and had the best experience. All my questions were answered, and they gave me a great price for my lease. Couldn't be happier with my experience, and will definitely return to do more business when my lease is up. I highly recommend going to this dealership. The employees I dealt with were Mike Passaro, Michael Angelone, and Steve Riccardone. More
by MikeCat1223
Employees Worked With
Steve Riccardone, Mike Passaro, Michael Angelone
March 12, 2015
Great Car Shopping Experience Anthony Felline at Dana Lincoln made leasing my MKC such a pleasurable experience. From the minute we walked into the showroom he was pleasant, polite Anthony Felline at Dana Lincoln made leasing my MKC such a pleasurable experience. From the minute we walked into the showroom he was pleasant, polite, respectful and understanding. Anthony made me feel very comfortable.He listened to what I wanted in an SUV and delivered! The staff was also great. Everyone is extremely friendly and looking to assist you in any way they could. If you are in the market for a new automobile you must stop by Dana Lincoln. It will be your first and last stop!! Thanks Anthony and everyone at Dana Lincoln. More
by arielle715
Employees Worked With
Frank Curry
March 12, 2015
Pleasant without stress Much more pleasant than I expected...not pressured or pushed around,,,Tom Hawkins was a very easy salesperson and made our lease selection great! I us Much more pleasant than I expected...not pressured or pushed around,,,Tom Hawkins was a very easy salesperson and made our lease selection great! I usually go into a dealership with an attitude but that changed when I walked into Dana Ford Lincoln! More
by Jozart29
March 11, 2015
Repeat Customer When I come into Ford, Joe Bogigian comes and greets me and my husband and makes us feel like family. He gets us cappuccino and asks how we're doing. When I come into Ford, Joe Bogigian comes and greets me and my husband and makes us feel like family. He gets us cappuccino and asks how we're doing. He's very caring and understanding and accommodates our needs accordingly. I just leased my third vehicle from him and he makes it very easy. There's no games, no pressure. Joe is just a pleasure to deal with. When my lease is up, I'll be back there to see Joe for my next one. More
by Docketeer
Employees Worked With
Rich Harley
