Dana Ford Lincoln

GREAT SERVICE. I had a problem with my MKX that I bought at DANA LINCOLN. MARTIN FRANKLIN got involved and the problem was gone. He is a man of his word. Thank you I had a problem with my MKX that I bought at DANA LINCOLN. MARTIN FRANKLIN got involved and the problem was gone. He is a man of his word. Thank you MARTIN and DANA LINCOLN. I will continue to buy and have my cars service at DANA knowing that MARTIN FRANKLIN is in charge of SERVICE OPERATIONS at DANA! More

I was wow'ed! I can't say enough about my experience at Dana Ford in Staten Island today. The new showroom and service center are beautiful. The number of cars on t I can't say enough about my experience at Dana Ford in Staten Island today. The new showroom and service center are beautiful. The number of cars on the lot that matched my needs was astounding. If you can't find a Ford there, it doesn't exist! Every single employee that we ran into was smiling, polite and friendly, whether it was the receptionist, other sales people, associates behind the service desk, associates we ran into in the hallways, etc. Our salesman Jesse Cognetta was attentive, knowledgeable and so friendly. He was happy to show us every vehicle we were interested in and offered to let us take a test drive. Driving the Escape was the clincher. Joe Bogigian was amazing, making the numbers fit into our budget. And he did it in a way that made you free pressure-free. He made you want to do business with him! Finance Manager Jeffrey Beyer was also very friendly and took the time to take us through the finance steps very patiently. And kudos also goes out to Mary Graffeo for helping us complete the transaction hassle-free. Overall, it was a great experience for us and I was thrilled to take my new Ford Escape Titanium home the same day. And to think, I only came in for a test drive! :) More

Annoyed but. Whatever! I can say Alexsandra Velasquez my service rep was very nice and friendly even tho my 2013 Ford Edge is not the what I had expected but I guess there's I can say Alexsandra Velasquez my service rep was very nice and friendly even tho my 2013 Ford Edge is not the what I had expected but I guess there's always going to be problems with a man made item. My Tech James was very knowledgeable with the vehicle and all its recall problems. So at least that was a relief to know what's going on. More

Knowledge and kindness of the staff Steve Conti and Joe Bogigian are very informative with their knowledge of the vehicles. I am happy to say that this is our third car with Dana and ha Steve Conti and Joe Bogigian are very informative with their knowledge of the vehicles. I am happy to say that this is our third car with Dana and have developed a relationship with Lincoln and now Ford. Their responsiveness has been wonderful. Thank you More

Only dealership I will ever buy a car from I was extremely satisfied with the customer service and absolutely feel like I couldn't trust anyone else because there are not enough words to show m I was extremely satisfied with the customer service and absolutely feel like I couldn't trust anyone else because there are not enough words to show my appreciation! No hassle buying! It is what it is! If DANA can't do it noone can! More

took my car in to be fix When I get there Chuck welcome me he was very helpful with everything and he took care of us.if you need ever service in Lincoln Go see Chuck he is t When I get there Chuck welcome me he was very helpful with everything and he took care of us.if you need ever service in Lincoln Go see Chuck he is the best service person there More

Parts and Service The service was quick and very thorough. The customer service department were very friendly and helpful. Particularly, Alexsandra Velasquez was very p The service was quick and very thorough. The customer service department were very friendly and helpful. Particularly, Alexsandra Velasquez was very professional and courteous. She made diligent efforts to help me with my vehicle with the recall plus some additional problems. The situation has been rectified thanks to her professionalism. Keep up the great work and thanks again for making me feel at home! More

Great Experience!! My husband and I went to Dana Ford to look at certified preowned Ford Explorers. We do not deal with pushy and obnoxious salesmen. If we feel like we My husband and I went to Dana Ford to look at certified preowned Ford Explorers. We do not deal with pushy and obnoxious salesmen. If we feel like we are being taken advantage of or being hounded, we will take our business elsewhere. This was not the case AT ALL with Dana Ford. We went inside and were set up with Attique Khan. He got keys 2 two vehicles we were interested in and let us look at them side by side and test drive both. He was very knowledgeable and friendly. It wasn't until after we test drove both that he began asking about our thoughts and interest in purchasing. We decided on one and went inside. They negotiated a price we were comfortable with and gave us a great deal on a remote start which they installed the very next day. Anthony the sales manager was also very friendly and professional. They got us a great financing rate and everything was handled quickly and with ease. Attique took the time to introduce us to the Sync/MyTouch and set both of our phones up. We told Anthony and Attique that this was by far the most pleasant experience we have ever had! We look forward to continuing to do business with them in the future for service and sales. More

Best service I ever got at any dealer ship The manger was great and my sales guy was wonderful both of them helped me out made everything painless and simple walked out with my car no problem w The manger was great and my sales guy was wonderful both of them helped me out made everything painless and simple walked out with my car no problem will keep and always buying from them More