Dana Ford Lincoln

I came to the dealership to lease a new Ford Fusion 2013. I took a test drive, decided on the color and model and sat down with Mr. White to negotiate a deal. We came to an agreement, and in order to confirm I took a test drive, decided on the color and model and sat down with Mr. White to negotiate a deal. We came to an agreement, and in order to confirm it with the manager he asked for a credit card to show that we were "serious about making this deal". The manager okay'ed the deal and came over to shake our hand, everything was done. I paid the money down and was set to come back two days later to pick up the car. I asked for a copy of the agreement, but was told that I would receive it when I came for the car. I found this shady. An hour before the time that I was supposed to pick up the car I called to confirm and was told that everything was set. I came back to get the car and was suddenly told that they had made a "mistake".i was absolutely outraged that they were going back on the deal that we had made and they refused to give us what we agreed on. They tried to sell us a different car, wasn't what we came for so we left with no deal. This was a huge inconvenience as we really needed a car at the time that we made the deal and instead it took us another week before we could get to another dealer. We went to a great dealership in Manhattan and in three hours we left driving a new car with just about the same deal that we had originally made at DANA. I will never be going back to DANA again. EVERYONE STAY AWAY FROM UNPROFESSIONAL AT DANA!!!!!!!!!!!!!! More

This is the 4th car we've bought from Shaunna. 3 Ford Edges and this is our first Ford Fusion. Obviously, if this is our fourth purchase, she must be doing something right. Good service warrants reurn bu Edges and this is our first Ford Fusion. Obviously, if this is our fourth purchase, she must be doing something right. Good service warrants reurn business, that's why we keep going back to Shaunna. The car is great too. Thanks, Gene & Jane Lucarini More

The dealer was very friendly and took the time to answer all my questions. i didn't feel rushed into purchasing something as sometime's dealer do to customers. He was very knowledgeable about the vehicles. all my questions. i didn't feel rushed into purchasing something as sometime's dealer do to customers. He was very knowledgeable about the vehicles. It was a great experience all around. I already recommended this dealer to friends and family. Thanks Dana. More

first of all some of these ratings should be excellent first of all some of these ratings should be excellent not just great. My experience at Dana Ford Motors was an excellent one. Everyone of the p first of all some of these ratings should be excellent not just great. My experience at Dana Ford Motors was an excellent one. Everyone of the people who took care of me, from Dave Diorio, the sales manager to Jesse Cognetta the delivery consultant were just great. Steve Riccardone the finance manager and Michael Marrone the Sales consultant were wonderful. Mike went above and beyond to assist me. I was having a remote start and back up sensors installed in 2 days and he even made plans to come to pick up my car and return it to me. Now that's what I call a sales person. Please give them all a pat on the back for me. More

Dion was very patient with me and my many questions. He was extremely knowledgeable and friendly. He took the time to show me several cars then explained all the details of the car I purchased simply enoug was extremely knowledgeable and friendly. He took the time to show me several cars then explained all the details of the car I purchased simply enough for me to understand and be confident driving away from the dealership when my purchase was complete. Steve Riccardone was just as friendly, knowledgeable and patient as Dion. Neither tried to rush the sale nor made me feel I was being pushed into buying anything. I will recommend Dana Motors Ltd to friends and family , and I will tell them to ask for Dion and Steve. More

Frank Delonges sales man has a great sales personality and is upfront with the customer. Has patience and does not force a sale. Very attentve and honest. Steve Riccardone is one heck of a finance manager and is upfront with the customer. Has patience and does not force a sale. Very attentve and honest. Steve Riccardone is one heck of a finance manager, will work to get you the best payment, and is totally honest I totally urge who ever reads this to deal with these two gentlemen and this dealership. It was a great experience and efficiency is amazing. Thank You Guys so much. I will be back, John M. Rodriguez More

Excellent experience. Rich Harley is the ultimate professional. No high pressure tactics, just simple salesmanship. He forced me to take a test drive, showed me my options, gave me alternatives and g professional. No high pressure tactics, just simple salesmanship. He forced me to take a test drive, showed me my options, gave me alternatives and gave a fair price. I hadn't expected to buy a car that day, but when all was said and done...it became the right thing to do. The car, a Ford Edge, was right and the price was right! Rich has called me...emailed me several times to make sure we were happy and we knew how to take advantage of all the bells and whistles that the Edge has. As I told him, it is an amazing car, every day is a learning experience. A lot of fun to drive. I reccommend Dana Motors and especially Rich Harley, probably the best auto salesman I have ever dealt with. Thank you Rich! More

Matt was a very attentive and honest salesperson. He was not too pushy on the car and just gave us valuable information and insight into the vehicle. I felt comfortable telling him exactly what I was looki not too pushy on the car and just gave us valuable information and insight into the vehicle. I felt comfortable telling him exactly what I was looking for in my new Ford Edge and he made it happen. Matt was an excellent salesman and I appreciated his help immensely. I would absolutely recomment him to anyone in the market for a new Ford or Lincoln. The finance team, including Steve, was also very helpful and informative. They made the final portion of completing the sale seamless and an overall pleasant experience. Dana was an excellent dealership and I will definitely recommend them to friends and family. More

I have a friend who recommended Dana Ford/Lincoln, I moved to Delaware in 2005 and really did not want to go to New York to purchase, but on the recommendation of a friend I went against the grain and i moved to Delaware in 2005 and really did not want to go to New York to purchase, but on the recommendation of a friend I went against the grain and it was the best decision I have made in a long time. Mitch and Frank went above and beyond to make me happy and I also had some interaction with Jimmy Cognetta and he was superb. I will always go back to Dana for all my car needs. More

Dion was the nicest, most outstanding salesperson we ever dealt with. He took his time and explained everything to us. Dion made sure we were happy with everything before we left. We will definitely retu dealt with. He took his time and explained everything to us. Dion made sure we were happy with everything before we left. We will definitely return to this dealership and to Dion to buy or lease all our cars in the future. Dion was a gentleman and the most professional person to work with. I must also say the two managers Joe and David were great as well. They gave us a great deal on a great car. Thank you to all of you especially Dion for a job well done. See you next time! More