Dana Ford Lincoln

I needed a part for my 09 Fusion. Anthony was very quick, courteous and helpful in giving me the correct part. I was surprised he gave me a follow up call, when the part came in. I look forward to working wi courteous and helpful in giving me the correct part. I was surprised he gave me a follow up call, when the part came in. I look forward to working with Dana Ford using Anthony for my next needed part. By the way, if you need a part ask for Anthony. He is a pleasure to work with. More

The sales people at Dana worked hard to make sure I received exactly what I was looking for. Vinny and Dave were very helpful and informative. I would definitely recommend this dealership to anyone who received exactly what I was looking for. Vinny and Dave were very helpful and informative. I would definitely recommend this dealership to anyone who is looking for great service and a professional and outstanding crew. More

The crew at Dana was very straight-forward and accommodating (especially since I was very nervous and indecisive about getting a new car!). We made an excellent deal, and more importantly there w accommodating (especially since I was very nervous and indecisive about getting a new car!). We made an excellent deal, and more importantly there were no "tricks" involved... Doug calculated in any factors up front, and was clear with the terms and the numbers. They may have even held the car I was interested in for several days (when I got sick and couldn't get back to the dealership). Overall an awesome experience, friendly staff (willing to fetch cars in the freezing weather), and a relaxed atmosphere - would definitely recommend this dealership. More

bought many fords before and this was by far best transaction.had the car i wanted so that was even better.paperwork took a bit to do but that was because it was so busy but the deal i got more then transaction.had the car i wanted so that was even better.paperwork took a bit to do but that was because it was so busy but the deal i got more then made up for it. 3rd mustang ive owned. 5.0 motor in the 2011 is great! glad to see ford is doing good again.glad i bought the stock!..lol.. More

I leased my previous vehicle from Dana. i was very happy with this salesman, dealership and my car. I got a good price and loved my car. My lease was up and I went right back to Tom and Dana Ford. Once a with this salesman, dealership and my car. I got a good price and loved my car. My lease was up and I went right back to Tom and Dana Ford. Once again, they did not disappoint. Pricing was negotiable and fair, the salesman was excellent, and I feel I got a good deal with the new car. Thanks to Tommy and Dana Ford for making it easy and affordabale to get my new car!! More

Pleasure to deal with.I went into dealership to get prices and financing on new and used cars.they were very helpful throughout process and beyond.I enjoyed the no pressure sales and the fact that I fe prices and financing on new and used cars.they were very helpful throughout process and beyond.I enjoyed the no pressure sales and the fact that I felt like I was very important person.I will be returning to Dana for my new vehicle as soon as I can.Thank you Dave Diorio More

I love my new car. Thanks to Luigi who took the time with me to show me different cars and explained the difference between them. He is a pro and very easy to work with. Dave made all the numbers fit my bud me to show me different cars and explained the difference between them. He is a pro and very easy to work with. Dave made all the numbers fit my budget and understood what I could afford. Juan got my lease approved although my credit is not the best. THANKS GUYS. More

We went into the dealership with a vague idea of what we wanted. After speaking to the salesperson we left with a great car. We got a unmatched deal on a car that has everything we could ever have wanted. wanted. After speaking to the salesperson we left with a great car. We got a unmatched deal on a car that has everything we could ever have wanted. The people were very nice and professional and I would gladly return for my next vehicle. More

Purchased a Ford Edge .. Very Professional ...Quick and Courteous service . Dana is the only Ford dealer on Staten Island, So I went to New Jersey to Check a few other dealers out to compare prices, Dana w Courteous service . Dana is the only Ford dealer on Staten Island, So I went to New Jersey to Check a few other dealers out to compare prices, Dana was by far the best deal and their local too. Tom is a pleasure to work with. I love my new For Edge Edge ... Would recommend A visit to Dana ask for Tom. More

I went to Dana after receiving calls from them to terminate a previous lease that I had with them and on a 2008 Linoln MKX and to upgrade to a 2011 Lincoln MKX. I was told that there were great end o terminate a previous lease that I had with them and on a 2008 Linoln MKX and to upgrade to a 2011 Lincoln MKX. I was told that there were great end of year programs available and that I would get a great deal on a new lease. I met with a salesman, Steve Nilsen, who showed me vehicles that I was interested in with available option packages. He was great and sincere throughout the whole process and truly did try to work out a deal. He quoted a fair price for a new lease that was agreed upon by his manager Dave. I did not complete the contract at that time because I was unsure of the color that my wife wanted but I told Steve that I would return later in the day with my wife to purchase a vehicle. He assured me, after talking with Dave, that the price that we had negotiated would be honored when I return. I returned later that day with my wife. Dana did not have the color that she wanted (merlot) but she settled on her 2nd choice which was black. When I sat with Steve to draw up the contract things began to unravel. He got some paperwork from Dave and all of a sudden, the down payment did not include the first lease payment but earlier in the day it had. The next thing I knew was that I was no longer talking to Steve but was talking to Lou. He agreed that the first lease payment would be included but suddenly the monthly payment went up $43. We began to haggle back and forth. Finally he came down close to the original price but was still $14 over the earler price Steve had guaranteed through Dave. He cited that the difference was due to some accessories that I had wanted and that Steve had promised to include at no cost because I had waited around he showroom for 2 1/2 hours past my appointment time to meet with Steve and I was not getting my first choice of color. Finally, I agreed to pay the higher amount but was really not happy about it. I gave Steve my credit card for a down payment. While he was processing the payment Dave came by to talk to me. I told him that I really felt that he should have given me the car at the earlier agreed price. After a brief discussion he told me rather nastily that if I wasn't happy with the deal, I should leave. Unfortunately, I did not. I returned 2 days later to pick up my new MKX. When I met with Steve he said the car was detailed and went to check on the vehicle. He came back and then informed me that there was damage to the front bumper (it had been scuffed and chipped). He was very apologetic and said that they would give me a loaner car and have the bumper repaired and repainted. He assured me that it would be as good as new. I told him I was not comfortable with paying for a new car and receiving a repaired one. He then offered to give me another MKX exactly the same as the one that I was purchasing. I agreed but Steve returned 10 minutes later and informed me that it was sold and there were no other black MKX's available on the lot. He asked if I would take a different color but there were no other colors on the lot that I was interested in. Steve went to the office and Lou came over. He was rather nasty and could not understand why I didn't want to take the car after was repaired. I explained that I was paying for a new car not a repaired car and that if he wanted me to take a repaired car he would have to drop the price. He refusd to do so. I told him to terminated the deal and for my credit card account to credited. He said fine and walked away. Then Dave came over to me. Our interaction was the same as the one I had with Lou. He too was rather nasty and independent. There was no negotiation. It was going to be be his way or no way. I would not give in so he agreed to credit my account and cancel the deal. I left, went to Tom's Ford Lincoln Mercury, and had a great experience. I got the color I wanted (Merlot) at a better price with no hassle and was treated professionally and with respect. More