Dana Ford Lincoln

Just picked up the car yesterday and so far have not had one bad experience either with the dealership or car. They were extremely helpful, listened to what I wanted and very thorough in explaining the diff one bad experience either with the dealership or car. They were extremely helpful, listened to what I wanted and very thorough in explaining the differences in the cars. They did not pressure me at all, just gave all of the facts and figures and let us make the decision after leaving. I was extremely happy with Matt as my salesperson, very knowledgable and polite. Would definitely recommend this dealership without hesitation!! More

Joe, rich and frank Worked with us and went the extra mile to make sure we drove away with the car we wanted for a good price. mile to make sure we drove away with the car we wanted for a good price. More

Since I first set foot into the dealership my experience was very pleasant. I was greeted by my salesperson Michael Passaro who was very accommodating, friendly and knowledgeable. Juan (manager) was very was very pleasant. I was greeted by my salesperson Michael Passaro who was very accommodating, friendly and knowledgeable. Juan (manager) was very friendly and has a great personality - gave me a great deal on my new MKZ. And finally in Finance, Steve was thorough and prepared, I walked into the finance office all the paperwork was prepared and the the numbers were the numbers I had agreed on!! Overall a great buying experience, I live in New Jersey and will definitely continue to have car car serviced at the Dana dealership!! More

First things first: I did not need a car, as I was past the halfway mark on my loan on my current vehicle. The vehicle I had was well taken care of and had no cosmetic or mechanical damage. I was prepare the halfway mark on my loan on my current vehicle. The vehicle I had was well taken care of and had no cosmetic or mechanical damage. I was prepared to leave any dealership that could not give me an equal or better deal than what I already had. That said, I did want a new car. After stepping into several dealerships, the best deal I was offered was 50$ more a month for a vehicle comparable to my current vehicle, when my current vehicle was new. I mentioned this to a friend and was told to go see Dana Ford. Dana Ford is located an hour North of me, so I explained that I didn't want to take the hike just to have the same thing happen. My friend was insistent that if they couldn't make me an acceptable offer, no one could. I went to their website and picked out a vehicle. I set up an appointment over the phone to come in the next day and have them make me an offer on my trade in, and for me to see the vehicle I wanted. They confirmed the vehicle was on site, and I was advised to speak with Doug Hansen when I got there. Upon arrival, I parked my vehicle in the lot. As I got out, one of their salesman, Anthony Giagnacovo, was parking the vehicle I picked out. He asked my name. When I told him, he said, "I think this is your vehicle, I just finished having it cleaned." He let me inspect the vehicle while he advised Doug of my arrival. Anthony came back outside and led me into Doug's office. Doug was incredibly friendly and most importantly, honest. He took my key to my current vehicle so their appraiser could inspect it while we discussed the vehicle I was interested in. The appraiser offered me three thousand more than the second highest offer I had been given for my vehicle, higher than the KBB value. Within half an hour of my arrival, Doug made me an offer that absolutely shocked me. I could not even hide the surprise on my face. Negotiations ended right there and I agreed to the terms. Anthony Giagnacovo took care of transferring my insurance to my new vehicle and the finance manager, Mitch Bass, handled all of the paperwork. It all happened so fast. Normally I don't mention specific names in a review, however these three individuals were the most knowledgeable, friendly, and honest employees I have ever seen at a car dealership. When it was all said and done, from start to finish, the entire process was over in less than an hour and a half, and I had a new car (at a higher msrp than my trade-in's msrp) for significantly LESS than my current loan. In the end I'm paying less money for more car. I will only buy vehicles from here from now on, and I would recommend them to anyone. More

My experience at Dana Ford Lincoln was hands down the best new car shopping experince i ever had. Anthony was a gentlemen and a plessure to make a deal with. I told him exactly what features I needed and best new car shopping experince i ever had. Anthony was a gentlemen and a plessure to make a deal with. I told him exactly what features I needed and where I'd like to be on price and he made it happen. He wasn't like most of the animals I've dealt with in the past, always trying to sell me extras i don't need. I most definitely recommend Dana/Ford and Anthony if you or anyone you know is in the market for a Ford or Lincoln. You would be foolish to go elsewhere. My friends told me to go to Dana before signing any paper work with other dealers because they will beat any rock bottoms that were on the table and they were no doubt right about that. More

Mike will remember his first sale for the rest of his life, he was very helpfull in this sale and went out of his way to meet my needs. Congrats Mike. I always buy "new" and after meeting an honorable ma life, he was very helpfull in this sale and went out of his way to meet my needs. Congrats Mike. I always buy "new" and after meeting an honorable man like Joe Bogigian (Manager) I will return to Dana in the future. After our financial discussion was concluded he made sure that all of my needs were met, and I feel confident that he will continue to meet any needs I will have in the future. After doing my homework on what I wanted and how much I was willing to pay, I was very pleased to drive away with a great bargan and left there a happy customer. More

I to the dealership because Shaunna notified me that I could get out of my lease early.(She regularly called to see how my Edge was) I liked my Edge but thought it was a bit big for my needs. So, I was in could get out of my lease early.(She regularly called to see how my Edge was) I liked my Edge but thought it was a bit big for my needs. So, I was interested in what Ford had to offer. I told her I wanted a smaller vehicle with a lower payment and still wanted some to the nice features of the Edge. I leased an Escape and I am pleased. Shaunna is a very knowledgeable and effective salesperson. It was a pleasure to work with her. More

Amazing describes it in 1 word..Im hooked on these guys and this dealership..that has to be the strangest thing to write about a dealership since its so rare. I always felt taken advantage of in other plac and this dealership..that has to be the strangest thing to write about a dealership since its so rare. I always felt taken advantage of in other places..a woman going in alone..but not here! There was a feeling of being taken care of and felt like family from the minute I walked in the door! I have leased cars there for many years and the exprience only gets better! I wish I was treated like this everywhere I shop! Thanks again guys I am sincerly greatful to you! More

Excellent lease price on 4th car from this dealer! Sales person was wonderful showed me all features of car and how to use them! Will be returning to lease 5th car shortly. Thanks for everything dealer and person was wonderful showed me all features of car and how to use them! Will be returning to lease 5th car shortly. Thanks for everything dealer and salesperson highly recommended. More

Bad customer service. No help, Told sales manager I would never buy a car there again and the reason. His answer? OK If its OK with him,its OK with me. would never buy a car there again and the reason. His answer? OK If its OK with him,its OK with me. More