Dana Ford Lincoln - Service Center

Hi. I will not be returning to Lincoln Ford of Staten Island for any future purchases or service. Diane was the only pleasant person I spoke with. She is I will not be returning to Lincoln Ford of Staten Island for any future purchases or service. Diane was the only pleasant person I spoke with. She is the only one who did not speak to me with an attitude. I do not appreciate being spoken to like I’m an idiot (Camile) My car should of never left that lot to be taken home to someone else’s house over night. This is unacceptable and I was treated as if I did something wrong by asking. I asked to speak to a manager and a manager never called me. And I still do not have answers on my MY car stood overnight at a service persons house on the street. I have pictures and address. Just unacceptable. More

The staff is so friendly and accommodating that it’s a pleasure to come in! pleasure to come in! More

The turnaround time for parts delivery to Dana Ford in Staten Island is terrible it took approximately 3 weeks for parts to be delivered to repair my 2013 Ford escape. My invoice number is r0 space 633-67 Staten Island is terrible it took approximately 3 weeks for parts to be delivered to repair my 2013 Ford escape. My invoice number is r0 space 633-6751/1 the amount of the total amount for the service is rendered was 1585.66 that's a lot of money. More

Poor follow up, car was held for two rental wasn't offered. The service team never provided final paperwork on services provided. offered. The service team never provided final paperwork on services provided. More

Everything went well, I can always trust on ford. The service man, was great i can't his name. Thank you for everything. The service man, was great i can't his name. Thank you for everything. More

Felix Gonzalez in Service Department was exceptional. Friendly, courteous, knowledgeable, professional and took care of all my Fusion needs and requests. Was a pleasure dealing with him and could not h Friendly, courteous, knowledgeable, professional and took care of all my Fusion needs and requests. Was a pleasure dealing with him and could not have had a more satisfying experience. More

Excellent handling of an urgent repair need . Harley was professional , informative and pleasant throughout my visit . Harley was professional , informative and pleasant throughout my visit . More

Brought my car in for service. Always a good experience. Quick and knowledgeable. Always a pleasure Always a good experience. Quick and knowledgeable. Always a pleasure More

Diane was helpful finding a time that was convenient for me and the Service advisor was helpful and courteous. me and the Service advisor was helpful and courteous. More

not to bad, but the manager has a bad attitude，The formalities are a bit slow，The reception was very good。 formalities are a bit slow，The reception was very good。 More