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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,137 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,137 Reviews of Dana Ford Lincoln - Service Center

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May 31, 2024

Service was quick and excellent. everyone I spoke to was friendly and helpful. I would definitely recommend this dealership More

by leftylou45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Dana Ford Lincoln responded

We're delighted to hear you had a quick and excellent service experience at Dana Ford! Thank you for recommending us!

Helpful
May 31, 2024

Excellent A++ Truly kind, understanding, very helpful! Always will recommend Dana to everyone I know for the best service More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Dana Ford Lincoln responded

Maria, thank you for the glowing review! We're delighted to hear that our team at Dana Ford provided such excellent service. Your recommendations mean a lot to us!

Helpful
May 30, 2024

Outstanding greeting as I arrive for service. My service asst. listened to exactly what service I neede. After enjoying the service area( coffee) my car was ready. Outstanding experience. More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lomando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Dana Ford Lincoln responded

We're delighted to hear you had an outstanding experience at Dana Ford! It's great that our team listened to your needs and provided excellent service. Thanks for sharing, and we look forward to seeing you again!

Helpful
May 30, 2024

It took a long time to get my car back finally a great job done More

by gcicero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Lomando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Dana Ford Lincoln responded

Thank you for taking the time to review us. As we continue to strive to be our best, I'd like to learn more about what prevented us from earning a 5-star review. If you're willing to share, please consider reaching out to me directly. Keith Curran - Service Director - 718-983-8700 ext 297

Helpful
May 29, 2024

John is a great guy to work with but needs help. Needs to be more proactive in communication status. More

by tscarpaci0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lomando
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Dana Ford Lincoln responded

We appreciate your feedback and will share this with the team. Please don't hesitate to reach out if you need anything. Thank you! - Dana Ford

Helpful
May 29, 2024

Always a great experience going to Dana, they make sure you’re secure and happy with your purchase and I couldn’t be more excited for my new car More

by briannamessina13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Dana Ford Lincoln responded

Brianna, we're delighted to hear that you're excited about your new car and had a great experience with us at Dana Ford! Thank you for trusting us with your business! We're here if you need anything else. Have a great ride!

Helpful
May 29, 2024

Service manager Keith Curran is amazing. Excellent follow up calls with comprehensive explanations. Gives you options when possible. Respectful,courteous,easy to reach. Very pleased. More

by sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Curran
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May 30, 2024 -

Dana Ford Lincoln responded

We appreciate your feedback! It's great to hear that Keith provided excellent service and kept you well-informed. Thanks for choosing Dana Ford, we're glad you're pleased with the experience!

Helpful
May 28, 2024

Excellent experience No hassle fix Thank you Dana ford Will definitely use this ford dealer in future More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Dana Ford Lincoln responded

Anthony, we're delighted to hear you had an excellent experience with us at Dana Ford! Thanks for the kind words and we look forward to serving you again in the future.

Helpful
May 27, 2024

I purchased my 2020 Ford Fusion from Dana in 2020. I love it! This is my second vehicle from Dana. Their staff has always been friendly and knowledgeable. I bring my Fusion back for regular servic More

by joepat.cast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Dana Ford Lincoln responded

Thank you for being a loyal customer and sharing your positive experience with Dana Ford! We're glad to hear our team has consistently provided friendly, knowledgeable service. Enjoy your 2020 Ford Fusion, and we look forward to seeing you again!

Helpful
May 26, 2024

Always receive great service all around. Dealership is very clean and comfortable. Nice staff too. More

by nrsejo65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Dana Ford Lincoln responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Dana Ford Team

Helpful
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