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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,468 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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Drop off vehicle
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2,468 Reviews of Dana Ford Lincoln - Service Center

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December 30, 2018

***Avoid*** When you’re buying a car they treat you like royalty because they want your money. The mechanics in the service department are the worst, especially More

by Simon02081993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd
November 28, 2018

Shaunna is an excellent Saleswoman Shaunna is a wonderful Woman who truely cares about her customers wants and needs when it comes to shopping for a car. Shaunna is a pleasure to deal More

by The Lincoln Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunna Boreham
September 28, 2018

Perfect service This dealership had perfect service, the sales managers, the service center, the salesman all were amazing and friendly. Everyone was checking up on m More

by DuvaleMurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Abbruzzese, Vincent Caravella, Tom Ciranni, Ron Gori
September 27, 2018

Panic I went to Ford on Sept 26 at 6:30. I couldn’t figure out a symbol on my dashboard which was staying on after I shut the car off. Service was closed. J More

by Red75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cucchiara
September 26, 2018

Professional, caring service My 2007 Ford Mustang needed the passenger airbag replaced asap. Michael Varela ordered the part, and called twice to update me on the delivery date. I More

by Airbag asap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Anthony Fallacaro, Michael Varela
September 20, 2018

Awesome service! I had an unusual issue with my daughters car and Anthony as usual got her car in a fixed in one day! He is an awesome manager. Patti and Colleen were More

by nurse3393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Farag, Anthony Fallacaro, Coleen Burke
August 24, 2018

Professional and Quick Service I currently visited Dana Ford for a remote reprogramming. The service advisor Anthony Girardi was very courteous and professional. They completed my r More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Girardi
August 21, 2018

Recall from Ford I have a Ford Transit. With a guarantee I received a letter that I need to come to the nearest dealer and fix the malfunction. I came to Dana Ford, th More

by Andrejs
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony Fallacaro
July 31, 2018

Treated me like family I brought my car in for service and I was treated like I was family. My service advisor (Mike) and the the service Manager(Anthony), couldn’t have do More

by Love my ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (device manager, Michael Varela
July 18, 2018

Bad business/bad service department So my car is in the sevice department for a steering issue for 3 weeks. As of today the service manager Anthony Fallacaro tells me that they took an e More

by Tommys815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Fallacaro
Sep 05, 2018 -

Dana Ford Lincoln responded

When we are unable to duplicate the issue we defer to the factory. We followed what the Ford hotline told us to do. We did everything to resolve your issue. With more than 40 years in business— we must be doing something right. Sorry you were displeased.

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