Dana Ford Lincoln - Service Center
Staten Island, NY
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,468 Reviews of Dana Ford Lincoln - Service Center
***Avoid*** When you’re buying a car they treat you like royalty because they want your money. The mechanics in the service department are the worst, especially When you’re buying a car they treat you like royalty because they want your money. The mechanics in the service department are the worst, especially if you own a mustang with a supercharger on it. Avoid this place and go to another dealership. More
Shaunna is an excellent Saleswoman Shaunna is a wonderful Woman who truely cares about her customers wants and needs when it comes to shopping for a car. Shaunna is a pleasure to deal Shaunna is a wonderful Woman who truely cares about her customers wants and needs when it comes to shopping for a car. Shaunna is a pleasure to deal with, Dana is lucky to have someone like shaunna to be working for them. More
Perfect service This dealership had perfect service, the sales managers, the service center, the salesman all were amazing and friendly. Everyone was checking up on m This dealership had perfect service, the sales managers, the service center, the salesman all were amazing and friendly. Everyone was checking up on me while I waited for my vehicle to be inspected. Just a very friendly, warm, welcoming place that I was happy to be at. More
Panic I went to Ford on Sept 26 at 6:30. I couldn’t figure out a symbol on my dashboard which was staying on after I shut the car off. Service was closed. J I went to Ford on Sept 26 at 6:30. I couldn’t figure out a symbol on my dashboard which was staying on after I shut the car off. Service was closed. Joseph checked the car. It was my alarm. He was so helpful. Excellent person working for you. More
Professional, caring service My 2007 Ford Mustang needed the passenger airbag replaced asap. Michael Varela ordered the part, and called twice to update me on the delivery date. I My 2007 Ford Mustang needed the passenger airbag replaced asap. Michael Varela ordered the part, and called twice to update me on the delivery date. I was initially panicked, but Michael's calm manner made me understand that I was definitely in the best dealership. Dana had replaced the driver airbag in 2016. They were as excellent then as they were today. I spoke with Anthony Fallacaro regarding how smoothly Michael handled everything. I thanked Anthony for such a well run service department, and especially for the wonderful, kind, reassuring Michael Varela. George, who guided me into the service area, was polite and efficient. Thank you to all at Dana Ford Lincoln for continued excellence in service. More
Awesome service! I had an unusual issue with my daughters car and Anthony as usual got her car in a fixed in one day! He is an awesome manager. Patti and Colleen were I had an unusual issue with my daughters car and Anthony as usual got her car in a fixed in one day! He is an awesome manager. Patti and Colleen were very sweet also! I recommend Dana Ford to everyone! More
Professional and Quick Service I currently visited Dana Ford for a remote reprogramming. The service advisor Anthony Girardi was very courteous and professional. They completed my r I currently visited Dana Ford for a remote reprogramming. The service advisor Anthony Girardi was very courteous and professional. They completed my reprogramming quickly and was on my way home quicker than I expected. Although I live in Brooklyn I will return to Dana Ford because of their service More
Recall from Ford I have a Ford Transit. With a guarantee I received a letter that I need to come to the nearest dealer and fix the malfunction. I came to Dana Ford, th I have a Ford Transit. With a guarantee I received a letter that I need to come to the nearest dealer and fix the malfunction. I came to Dana Ford, the mechanics were ready to accept me, but the man who was sitting in the office, impudently sent us .... I called the Ford headquarters, left a complaint and opened the case for this dealership. I know what the host will say now, that we should have queued up and waited. I fully agree with this. But no one told us this, but just very rudely sent from here .... More
Treated me like family I brought my car in for service and I was treated like I was family. My service advisor (Mike) and the the service Manager(Anthony), couldn’t have do I brought my car in for service and I was treated like I was family. My service advisor (Mike) and the the service Manager(Anthony), couldn’t have done more to make me satisfied if I asked them to!!!!!! I brung my car there for all my service needs and I will most definitely contour to. Those two guys can be trusted and believe me they want you happy!!!!!! More
Bad business/bad service department So my car is in the sevice department for a steering issue for 3 weeks. As of today the service manager Anthony Fallacaro tells me that they took an e So my car is in the sevice department for a steering issue for 3 weeks. As of today the service manager Anthony Fallacaro tells me that they took an educated guess and changed the rack inpinion for the second time. Same garbage service since 1989. Very unprofessional staff throughout. Would never recommend the dealer or ford ever again More