Dana Ford Lincoln - Service Center

Excellent Service Manager Very helpful and explained what my pickup truck needed.. Would recommend this service manager to anyone who needs service. Joe Sansonetti is an excel Very helpful and explained what my pickup truck needed.. Would recommend this service manager to anyone who needs service. Joe Sansonetti is an excellent knowlageble person.. More

Lincoln service department Anthony, Chuck, and Maureen provide the best service and customer experience every single time. They're always quick to take care of me, are always pr Anthony, Chuck, and Maureen provide the best service and customer experience every single time. They're always quick to take care of me, are always professional, personable, and honest. More

Always exceptional service The best service I have ever received at a car dealership! Charles and Anthony are always a pleasure to deal with. This dealership always makes you f The best service I have ever received at a car dealership! Charles and Anthony are always a pleasure to deal with. This dealership always makes you feel like your part of there family a true pleasure to visit. More

Service gone right. Went in for an oil change and was told brakes were shot, me being the optimist insisted on seeing them for myself. As I stood there in disbelief looki Went in for an oil change and was told brakes were shot, me being the optimist insisted on seeing them for myself. As I stood there in disbelief looking at metal on metal (bad thing when it comes to brakes) was extremely grateful for the find. The service department was knowledgeable and extremely courteous as they were for every visit since getting my CPO truck. More

Getting my wife Margaret Falcone's Lincoln MKX serviced I have been dealing with Dana Motors for over 20 years and here"s why . Besides getting the best price on Ford and Lincoln vehicles from Bob Ingrassia I have been dealing with Dana Motors for over 20 years and here"s why . Besides getting the best price on Ford and Lincoln vehicles from Bob Ingrassia Salesman and Juan the Ford Manager and Nick the Lincoln Manager ( i presently have 3 cars , 2 Lincoln's and a Ford ). Their service is by far the best , besides great service writers Chuck and Anthony in Lincoln and Artie in Ford you are always welcome and taken care of even without a appointment. I was recently at our vacation home in Pocono Lake , Pa. On Monday December 28th we were shopping in Wilkes Barre ,Pa, I left my wife at the mall and went to Coccia Lincoln for a oil change they told me they couldn't do it until Saturday January 2nd I said its a simple oil change , sorry we can't do it. The next day Tuesday December 29th we were shopping at the outlets in Tannersville again I left my wife Margaret and went to Ray Price Lincoln in Stroudsburg Pa. they told me they couldn't change the oil until the following Tuesday January 5th. again I said its only a oil change sorry we can't do it. Neither dealership saw my vehicle or asked where did I buy it.Today January 12th after work I went to Dana without a appointment at 4:45 pm I pulled into the service writing area , I saw Chuck and asked for a oil change and he said no problem,they rotated the tires washed my car and I was out of there at 5:35 Now thats service . If you deal with Dana Ford Lincoln you will never ever have a problem !!!!!!! Anthony Franzese More

Repairs to seat Made an appointment, dropped off my with no hassle. Recieved an update from Jeff and a time to pick up my car. Repairs were made and my car was given Made an appointment, dropped off my with no hassle. Recieved an update from Jeff and a time to pick up my car. Repairs were made and my car was given a courtesy carwash. More

Service on January 8, 2016. Superb service!!! Caring and helpful staff. Anthony Fallacaro was terrific and is truly a credit to your service department. I would not hesitate to Superb service!!! Caring and helpful staff. Anthony Fallacaro was terrific and is truly a credit to your service department. I would not hesitate to recommend Dana for their outstanding service department as well as their sales department. More

ALWAYS A GREAT EXPERIENCE My family has been getting our cars from Dana Lincoln Ford i think since they have been open.Monday we went in only for an oil change & needed a new t My family has been getting our cars from Dana Lincoln Ford i think since they have been open.Monday we went in only for an oil change & needed a new tire cause there was a huge slash in the tire & we had bought the tire protection which covers the tires & the rims,thank God for small favors cause the rim got slightly bent,i must have scrapped a crub!! like i said my parents always had a LINCOLN from the Continentail to the LSC TO THE MARK 8 while they had Lincolns i had Mercury Cougars{i had 3] then they tried the Milannice car. in 2010 mom wanted to try a cross over so she got the Ford EDGE & I also got 2010 Ford MUSTANG[STILL MY FAV CAR,MISS HER SO MUCH] in 2013 we got a new Edge again!while we were waiting we were looking @the fords we were talking about getting a new car,nothing really popped out at us! so the sales woman asked if we wanted to look@ the Lincoln's she said there was a lot of really good deals & rebates!! in 2013 i fell in LOVE with the MKZ!! so we went to look at a a few different ones. we took a test drive & that nice smooth LINCOLN RIDW BROUGHT BACK MEMORIES!! we walked in for just an OIL CHANGE & NEW TIRE WALKED 3HOURS LATER SAYING SEE YOU ON WED WHEN WE PICK UP OUR BRAND NEW 2016 LINCOLN MKZ!! I HAVE BEEN SO HAPPY THIS CAR IS SO SHARPE & OVERALL A SEXY CAR LOL!!!! WHAT AN AMAZING WAY TO START THE NEW YEAR A NEW CAR!!!! More

Service My Car would not start after having it towed 4 time to my service station i was told its the battery, the second time i was told it's the relay swit My Car would not start after having it towed 4 time to my service station i was told its the battery, the second time i was told it's the relay switch. the 3rd time they were baffled. after the 4th tow from new jersey to the service station again the service station was baffled. each time aaa said it was the starter. and each tine the car was left over =night the car would start. this happened every two weeks. So i brought it to Dana and told them my tale of woe. Jeff one of the service managers who I have dealt with before told me he would have the mechanic look at the car. Jeff was most helpful each time i had a problem.Well my car is working right now as they found the problem. Moral to the Story is that i should have gone to the Dealer the first time. Thanks Jeff to you and the mechanic who found the problem. Just hope from now on that i will only need regular service. More

Fast and painless Had a flat tire the night before. Called service department 8 am the next morning. I was told to bring it right in. The car was done with a wash in 1- Had a flat tire the night before. Called service department 8 am the next morning. I was told to bring it right in. The car was done with a wash in 1-1/2 hours Thank you Dana ford More