Dana Ford Lincoln - Service Center
Staten Island, NY
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,466 Reviews of Dana Ford Lincoln - Service Center
Service engine light/alignment After stalling several times my service engine light came on. I managed to drive it directly to the dealership. They took it right in check it out and After stalling several times my service engine light came on. I managed to drive it directly to the dealership. They took it right in check it out and resolved the problem while I waited. Excellent job! ?? More
Amazing Service I needed the Ford Mustang I lease for my son serviced. I am having medical problems and only had one day to get it done. I called Bobby Ingrassia who I needed the Ford Mustang I lease for my son serviced. I am having medical problems and only had one day to get it done. I called Bobby Ingrassia who sold me my Lincoln truck and I was told to come right in and my car was done in less then an hour!!! Bobby is such a caring awesome person who always treats me like family. I keep going back to Dana because of him. He is such a knowledgeable man I trust him with all three cars I lease from Dana. Bobby enlisted the help of Jeff Pikarsky in service to make a perfect service experience. Jeff was able to get the car serviced quickly which was great for me. You can not beat the service and special attention you get from Bobby Ingrassia!!! He is the BEST salesman and person. I can highly recommend him to all my friends!!!!! More
ford explorer repair Service manager Joe was professional and address all issues needed in the repair of my auto. He kept me informed and let me know the progress of the r Service manager Joe was professional and address all issues needed in the repair of my auto. He kept me informed and let me know the progress of the repairs and when to expect completion. The loaner was Greatly appreciated and your person in charge Cecle was very professional. My Explorer came back in perfect shape and clean as a whistle. That's again Joe and Dana for your fine service. More
service i went there for oil change ,they are very helpfull are so friendley they did an exellent job , im so happy with the service that they did and happy i went there for oil change ,they are very helpfull are so friendley they did an exellent job , im so happy with the service that they did and happy dealing with them More
Great service. Staff was very helpful and took care of my needs right away. I dealt mainly with Arthur who was very professional and very helpful. I brought in my Staff was very helpful and took care of my needs right away. I dealt mainly with Arthur who was very professional and very helpful. I brought in my company vehicle to have a license plate frame installed. Although it took an hour to complete I was not aware that they were also washing the car as well. What a surprise! It was very much needed and well worth the wait. I will definitely come back to Dana Ford for my future business and personal needs. More
Tire Problem I came home from work and my wife said that the tire pressure light came on. I called Dana and spoke to Debbie. She told me to bring it in that minute I came home from work and my wife said that the tire pressure light came on. I called Dana and spoke to Debbie. She told me to bring it in that minute. When I arrived, I met Anthony Fallacaro and he immediately took care of me. He told me to get a cup of coffee and relax. Forty-five minutes later it was done and I was on my way home. Thanks Anthony More
Won't stand behind their clients I had a problem where my park assist feature malfunctioned and my wheel well caught the tubular bumper of a commercial van and dos slightly damage my I had a problem where my park assist feature malfunctioned and my wheel well caught the tubular bumper of a commercial van and dos slightly damage my 1 month old car. Dana was of no assistance diagnosing or fixing the problem. They wouldn't even talk to ford corporate for me. Now the won't return my phone calls. But the free coffee is great. More
Oil Change Anthony took care of me and was excellent. He made sure not only for the oil change, he had my car washed , tires rotated and checked out. He was Anthony took care of me and was excellent. He made sure not only for the oil change, he had my car washed , tires rotated and checked out. He was awesome and so very polite and courteous. Thank you! More
GREAT SERVICE AND EXPERIENCE JEFF IS COURTEOUS, PROFESSIONAL AND INFORMATIVE. I WAS TAKEN CARE OF IMMEDIATELY, JEFF WAS EXCELLENT WITH EVERYTHING. WAITING AREA WAS GREAT, CLEAN JEFF IS COURTEOUS, PROFESSIONAL AND INFORMATIVE. I WAS TAKEN CARE OF IMMEDIATELY, JEFF WAS EXCELLENT WITH EVERYTHING. WAITING AREA WAS GREAT, CLEAN, OVERALL EXPERIENCE EXCELLENT. . More
Excellent!!!! Thank you!!! From the time I arrived to the time I departed I was cometely notified and every step explained. Awesome service and I highly recommend!!Thank you!!! From the time I arrived to the time I departed I was cometely notified and every step explained. Awesome service and I highly recommend!!Thank you!!! More