Dana Ford Lincoln - Service Center

Excellent Service Representative Mr. Sansonetti was very knowable on the service that my F250 needed! What I liked was he gave me a follow up call the next day to make sure that I was Mr. Sansonetti was very knowable on the service that my F250 needed! What I liked was he gave me a follow up call the next day to make sure that I was satisfied with the service that was done on my vehicle. I give him and Dana Ford A+. More

Anthony Orlando (Car Owner) - Painless Visit Quick determination of issue. Service rep was available by phone/e-mail and he was very responsive. Only negative was there were no courtesy cars av Quick determination of issue. Service rep was available by phone/e-mail and he was very responsive. Only negative was there were no courtesy cars available at the time of my service. More

Excellent service experience!!! Tire blow-out due to pot hole in New Jersey, after waiting an hour for AAA finally got tire changed, then got to the bridge and had to wait an hour d Tire blow-out due to pot hole in New Jersey, after waiting an hour for AAA finally got tire changed, then got to the bridge and had to wait an hour due to a car accident. Needless to say, not a happy camper at this point. Wanted to have our tire fixed before the snow storm. Was pleasantly surprised when I was able to get an immediate appointment. Artie Bongiorno took care of my service issues immediately. All the customer service was excellent. Treated kindly by everyone! Will definitely keep Dana and Artie to service our Escape! A bad experience was turned around! More

Top Notch Dealership Brought my car in for service at Dana. The whole process was very enjoyable. The scheduling was quick, received text and phone reminder that the appoi Brought my car in for service at Dana. The whole process was very enjoyable. The scheduling was quick, received text and phone reminder that the appointment was coming up. Chuck and the staff in the Service Deartment are very friendly and explained the work process clearly. They updated me as I was waiting in the dealership, made you feel very comfortable. Car was ready in no time and was on my way.. Highly recommend them. More

Excellent Service Manager Very helpful and explained what my pickup truck needed.. Would recommend this service manager to anyone who needs service. Joe Sansonetti is an excel Very helpful and explained what my pickup truck needed.. Would recommend this service manager to anyone who needs service. Joe Sansonetti is an excellent knowlageble person.. More

Lincoln service department Anthony, Chuck, and Maureen provide the best service and customer experience every single time. They're always quick to take care of me, are always pr Anthony, Chuck, and Maureen provide the best service and customer experience every single time. They're always quick to take care of me, are always professional, personable, and honest. More

Always exceptional service The best service I have ever received at a car dealership! Charles and Anthony are always a pleasure to deal with. This dealership always makes you f The best service I have ever received at a car dealership! Charles and Anthony are always a pleasure to deal with. This dealership always makes you feel like your part of there family a true pleasure to visit. More

Service gone right. Went in for an oil change and was told brakes were shot, me being the optimist insisted on seeing them for myself. As I stood there in disbelief looki Went in for an oil change and was told brakes were shot, me being the optimist insisted on seeing them for myself. As I stood there in disbelief looking at metal on metal (bad thing when it comes to brakes) was extremely grateful for the find. The service department was knowledgeable and extremely courteous as they were for every visit since getting my CPO truck. More

Getting my wife Margaret Falcone's Lincoln MKX serviced I have been dealing with Dana Motors for over 20 years and here"s why . Besides getting the best price on Ford and Lincoln vehicles from Bob Ingrassia I have been dealing with Dana Motors for over 20 years and here"s why . Besides getting the best price on Ford and Lincoln vehicles from Bob Ingrassia Salesman and Juan the Ford Manager and Nick the Lincoln Manager ( i presently have 3 cars , 2 Lincoln's and a Ford ). Their service is by far the best , besides great service writers Chuck and Anthony in Lincoln and Artie in Ford you are always welcome and taken care of even without a appointment. I was recently at our vacation home in Pocono Lake , Pa. On Monday December 28th we were shopping in Wilkes Barre ,Pa, I left my wife at the mall and went to Coccia Lincoln for a oil change they told me they couldn't do it until Saturday January 2nd I said its a simple oil change , sorry we can't do it. The next day Tuesday December 29th we were shopping at the outlets in Tannersville again I left my wife Margaret and went to Ray Price Lincoln in Stroudsburg Pa. they told me they couldn't change the oil until the following Tuesday January 5th. again I said its only a oil change sorry we can't do it. Neither dealership saw my vehicle or asked where did I buy it.Today January 12th after work I went to Dana without a appointment at 4:45 pm I pulled into the service writing area , I saw Chuck and asked for a oil change and he said no problem,they rotated the tires washed my car and I was out of there at 5:35 Now thats service . If you deal with Dana Ford Lincoln you will never ever have a problem !!!!!!! Anthony Franzese More

Repairs to seat Made an appointment, dropped off my with no hassle. Recieved an update from Jeff and a time to pick up my car. Repairs were made and my car was given Made an appointment, dropped off my with no hassle. Recieved an update from Jeff and a time to pick up my car. Repairs were made and my car was given a courtesy carwash. More