Dana Ford Lincoln - Service Center

Great work at Dana Ford service center Made my appointment for next day. Car was brought in and I was informed of the progress and I was very pleased with the service. Good job was done. V Made my appointment for next day. Car was brought in and I was informed of the progress and I was very pleased with the service. Good job was done. Very pleased. 3 recalls and service. More

great service experience I just needed a first time oil change on my Lincoln and Anthony Fallacaro was my service adviser. His attitude and knowledge was outstanding. He had I just needed a first time oil change on my Lincoln and Anthony Fallacaro was my service adviser. His attitude and knowledge was outstanding. He had me in and out in no time at all and even had the car washed. I will return to get service from Anthony again!!!! More

Excellent Service And Respect Today it is very hard to find excellent service respect and honesty I walked into Dana I had to get my routine maintenance for my ford edge spoke wi Today it is very hard to find excellent service respect and honesty I walked into Dana I had to get my routine maintenance for my ford edge spoke with Mr.Martin Franklin who greeted me with such respect and is very professional I explained what needed to be done with my truck he said no problem he then introduced me to Anthony Fallacaro who was very pleasant and lend me car for a couple of hours they called me when the car was ready it was amazing they explained in full detail what was done with the truck and they washed it for me. the service department was very pleasant I recommend this place I cannot believe a place like this can even exist on Staten Island I always thought you had to go to jersey for service or to purchase I did that and was disappointed once again thank you very much Mr.Martin Franklin and the staff at Dana Lincoln Mercury More

Initial service for a Lincoln MKC Made an appointment the day before and I received my preferred time slot. Was met at the automatic door opening by a staff member who greeted me and s Made an appointment the day before and I received my preferred time slot. Was met at the automatic door opening by a staff member who greeted me and said that Anthony would be right there. within 5 minutes Anthony and I sat down to discuss what needed to be done to the vehicle (MKC). I just wanted my first checkup and had a minor adjustment to my sideview mirror (which turned out not to be a problem at all). They took my keys and I didn't see the car until everything was completed including a complimentary car wash. The entire process of waiting was about an hour and a half. There was fresh coffee and TV, if you want to watch. Overall, a very pleasant service visit with excellent staff. Oh I forgot that Frank Curry sat in the the car with me and reviewed some interesting technical details that I hadn't discovered yet. Very informative. My hats are off to you guys! More

The works for my Explorer. Brought my Explorer in for the works package. Never talked into spending unnecessary money on my car. Always a pleasure. Keep up the good work. Brought my Explorer in for the works package. Never talked into spending unnecessary money on my car. Always a pleasure. Keep up the good work. More

Good staff Very helpful and good costumer service..I had a good experience.. no problems.. they let me know when the parts are in.. I'll recommend this place to Very helpful and good costumer service..I had a good experience.. no problems.. they let me know when the parts are in.. I'll recommend this place to other people. More

service exceeded my expectations Brought my 2012 CPO MKZ in for first service and dealt with Anthony F. in service. The facility is first rate and waiting area spacious and comfortabl Brought my 2012 CPO MKZ in for first service and dealt with Anthony F. in service. The facility is first rate and waiting area spacious and comfortable. The service crew identified and corrected a couple of minor issues I had suspected were possible problems but had neglected to mention, only intending to have an oil and filter change. Anthony visited several times in the waiting area and kept me abreast with all details. Work was done in a timely manner. I was extremely pleased with Dana's service work and particularly Anthony's attention to detail. I won't hesitate to continue having them do my service work even with though I am crossing over from NJ. More

Warranty work and oil change service great service. Jamie checked me in. Gave me a time frame for repair and beat it. Entire staff was top shelf ,I own 4 ford vehicles and will be retur great service. Jamie checked me in. Gave me a time frame for repair and beat it. Entire staff was top shelf ,I own 4 ford vehicles and will be returning with them for service and repair Thanks John C More

Brought my car in for service My car required a tire change and 2 recall servicing. I explained that I would need a loaner due to other commitments for the day. I was please to hav My car required a tire change and 2 recall servicing. I explained that I would need a loaner due to other commitments for the day. I was please to have my loaner car waiting. The experience was quick and professional. Charles was a pleasure from the drop off to the pick up. More

Recall Jeff P. is a very friendly & informative person. He was helpful & dependable while my car was in his care. The service at dana ford is excellent. Than Jeff P. is a very friendly & informative person. He was helpful & dependable while my car was in his care. The service at dana ford is excellent. Thank you all for you hospitality. More