Dana Ford Lincoln - Service Center

Service on January 8, 2016. Superb service!!! Caring and helpful staff. Anthony Fallacaro was terrific and is truly a credit to your service department. I would not hesitate to Superb service!!! Caring and helpful staff. Anthony Fallacaro was terrific and is truly a credit to your service department. I would not hesitate to recommend Dana for their outstanding service department as well as their sales department. More

ALWAYS A GREAT EXPERIENCE My family has been getting our cars from Dana Lincoln Ford i think since they have been open.Monday we went in only for an oil change & needed a new t My family has been getting our cars from Dana Lincoln Ford i think since they have been open.Monday we went in only for an oil change & needed a new tire cause there was a huge slash in the tire & we had bought the tire protection which covers the tires & the rims,thank God for small favors cause the rim got slightly bent,i must have scrapped a crub!! like i said my parents always had a LINCOLN from the Continentail to the LSC TO THE MARK 8 while they had Lincolns i had Mercury Cougars{i had 3] then they tried the Milannice car. in 2010 mom wanted to try a cross over so she got the Ford EDGE & I also got 2010 Ford MUSTANG[STILL MY FAV CAR,MISS HER SO MUCH] in 2013 we got a new Edge again!while we were waiting we were looking @the fords we were talking about getting a new car,nothing really popped out at us! so the sales woman asked if we wanted to look@ the Lincoln's she said there was a lot of really good deals & rebates!! in 2013 i fell in LOVE with the MKZ!! so we went to look at a a few different ones. we took a test drive & that nice smooth LINCOLN RIDW BROUGHT BACK MEMORIES!! we walked in for just an OIL CHANGE & NEW TIRE WALKED 3HOURS LATER SAYING SEE YOU ON WED WHEN WE PICK UP OUR BRAND NEW 2016 LINCOLN MKZ!! I HAVE BEEN SO HAPPY THIS CAR IS SO SHARPE & OVERALL A SEXY CAR LOL!!!! WHAT AN AMAZING WAY TO START THE NEW YEAR A NEW CAR!!!! More

Service My Car would not start after having it towed 4 time to my service station i was told its the battery, the second time i was told it's the relay swit My Car would not start after having it towed 4 time to my service station i was told its the battery, the second time i was told it's the relay switch. the 3rd time they were baffled. after the 4th tow from new jersey to the service station again the service station was baffled. each time aaa said it was the starter. and each tine the car was left over =night the car would start. this happened every two weeks. So i brought it to Dana and told them my tale of woe. Jeff one of the service managers who I have dealt with before told me he would have the mechanic look at the car. Jeff was most helpful each time i had a problem.Well my car is working right now as they found the problem. Moral to the Story is that i should have gone to the Dealer the first time. Thanks Jeff to you and the mechanic who found the problem. Just hope from now on that i will only need regular service. More

Fast and painless Had a flat tire the night before. Called service department 8 am the next morning. I was told to bring it right in. The car was done with a wash in 1- Had a flat tire the night before. Called service department 8 am the next morning. I was told to bring it right in. The car was done with a wash in 1-1/2 hours Thank you Dana ford More

Service engine light/alignment After stalling several times my service engine light came on. I managed to drive it directly to the dealership. They took it right in check it out and After stalling several times my service engine light came on. I managed to drive it directly to the dealership. They took it right in check it out and resolved the problem while I waited. Excellent job! ?? More

Amazing Service I needed the Ford Mustang I lease for my son serviced. I am having medical problems and only had one day to get it done. I called Bobby Ingrassia who I needed the Ford Mustang I lease for my son serviced. I am having medical problems and only had one day to get it done. I called Bobby Ingrassia who sold me my Lincoln truck and I was told to come right in and my car was done in less then an hour!!! Bobby is such a caring awesome person who always treats me like family. I keep going back to Dana because of him. He is such a knowledgeable man I trust him with all three cars I lease from Dana. Bobby enlisted the help of Jeff Pikarsky in service to make a perfect service experience. Jeff was able to get the car serviced quickly which was great for me. You can not beat the service and special attention you get from Bobby Ingrassia!!! He is the BEST salesman and person. I can highly recommend him to all my friends!!!!! More

ford explorer repair Service manager Joe was professional and address all issues needed in the repair of my auto. He kept me informed and let me know the progress of the r Service manager Joe was professional and address all issues needed in the repair of my auto. He kept me informed and let me know the progress of the repairs and when to expect completion. The loaner was Greatly appreciated and your person in charge Cecle was very professional. My Explorer came back in perfect shape and clean as a whistle. That's again Joe and Dana for your fine service. More

service i went there for oil change ,they are very helpfull are so friendley they did an exellent job , im so happy with the service that they did and happy i went there for oil change ,they are very helpfull are so friendley they did an exellent job , im so happy with the service that they did and happy dealing with them More

Great service. Staff was very helpful and took care of my needs right away. I dealt mainly with Arthur who was very professional and very helpful. I brought in my Staff was very helpful and took care of my needs right away. I dealt mainly with Arthur who was very professional and very helpful. I brought in my company vehicle to have a license plate frame installed. Although it took an hour to complete I was not aware that they were also washing the car as well. What a surprise! It was very much needed and well worth the wait. I will definitely come back to Dana Ford for my future business and personal needs. More

Tire Problem I came home from work and my wife said that the tire pressure light came on. I called Dana and spoke to Debbie. She told me to bring it in that minute I came home from work and my wife said that the tire pressure light came on. I called Dana and spoke to Debbie. She told me to bring it in that minute. When I arrived, I met Anthony Fallacaro and he immediately took care of me. He told me to get a cup of coffee and relax. Forty-five minutes later it was done and I was on my way home. Thanks Anthony More