Dana Ford Lincoln - Service Center

Won't stand behind their clients I had a problem where my park assist feature malfunctioned and my wheel well caught the tubular bumper of a commercial van and dos slightly damage my I had a problem where my park assist feature malfunctioned and my wheel well caught the tubular bumper of a commercial van and dos slightly damage my 1 month old car. Dana was of no assistance diagnosing or fixing the problem. They wouldn't even talk to ford corporate for me. Now the won't return my phone calls. But the free coffee is great. More

Oil Change Anthony took care of me and was excellent. He made sure not only for the oil change, he had my car washed , tires rotated and checked out. He was Anthony took care of me and was excellent. He made sure not only for the oil change, he had my car washed , tires rotated and checked out. He was awesome and so very polite and courteous. Thank you! More

GREAT SERVICE AND EXPERIENCE JEFF IS COURTEOUS, PROFESSIONAL AND INFORMATIVE. I WAS TAKEN CARE OF IMMEDIATELY, JEFF WAS EXCELLENT WITH EVERYTHING. WAITING AREA WAS GREAT, CLEAN JEFF IS COURTEOUS, PROFESSIONAL AND INFORMATIVE. I WAS TAKEN CARE OF IMMEDIATELY, JEFF WAS EXCELLENT WITH EVERYTHING. WAITING AREA WAS GREAT, CLEAN, OVERALL EXPERIENCE EXCELLENT. . More

Excellent!!!! Thank you!!! From the time I arrived to the time I departed I was cometely notified and every step explained. Awesome service and I highly recommend!!Thank you!!! From the time I arrived to the time I departed I was cometely notified and every step explained. Awesome service and I highly recommend!!Thank you!!! More

Excellent service very professionally handled Was in and out and everything was taken care of. Service employees are excellent at lincoln and ford.I have been servicing my car here for years and e Was in and out and everything was taken care of. Service employees are excellent at lincoln and ford.I have been servicing my car here for years and every problem has been taken care of promptly and professionally. I highly recommend using Dana Ford. More

Basic oil change for 2014 MKX I called the day before and was able to schedule an appointment to have my 2nd free oil change on my 2014 MKX. I had no problem and they were able to I called the day before and was able to schedule an appointment to have my 2nd free oil change on my 2014 MKX. I had no problem and they were able to accommodate the service around my schedule. I met with Anthony Fallacaro who was assigned as my service representative. He did a great job explaining the process and within a hour I had my vehicle back in service. The car was completely washed and clean. More

Excellent experience My car was ready fast, my part was order I did not have to wait long and I felt very content. Jamie was a pleasure and very helpful!! My car was ready fast, my part was order I did not have to wait long and I felt very content. Jamie was a pleasure and very helpful!! More

Great schedled service. Very fast check in and friendly service. Took the time to ask about any vehicle concerns or complaints. waiting area was comfortable and he servic Very fast check in and friendly service. Took the time to ask about any vehicle concerns or complaints. waiting area was comfortable and he service was completed sooner than estimated. More

Routine service and satellite radio problem The check in process was very simple. They listened to my concerns and adderssed them quickly. Every person in this area was courteous and efficient. The check in process was very simple. They listened to my concerns and adderssed them quickly. Every person in this area was courteous and efficient. My car was returned with everything in perfect working order More

Great job Jamie was excellent took care of me right away explained what had to be done and how long it would take also provided shuttle service Thanks for mak Jamie was excellent took care of me right away explained what had to be done and how long it would take also provided shuttle service Thanks for making it easy JP More