Dana Ford Lincoln - Service Center

GREAT, TIMELY AND A PLEASANT PLACE TO BE. BEAUTIFUL BUILDING I BROUGHT MY CAR IN FOR SERVICE, RADIO NEEDED TO BE REPLACED. THE SERVICE REP, MATT, WAS VERY FRIENDLY AND HELPFUL. HE TOLD ME HOW LONG THE SERVICE I BROUGHT MY CAR IN FOR SERVICE, RADIO NEEDED TO BE REPLACED. THE SERVICE REP, MATT, WAS VERY FRIENDLY AND HELPFUL. HE TOLD ME HOW LONG THE SERVICE WOULD TAKE AND IT WAS DONE RIGHT ON TIME AND MY VEHICLE WAS WASHED TOO, WHICH WAS NICE. More

Service The service rep Jeff was professional and helpful, also very friendly, listened to my problem, he also dealt with the dealership who did the original The service rep Jeff was professional and helpful, also very friendly, listened to my problem, he also dealt with the dealership who did the original repair. More

Oil change turned out free!!! Joe is always pleasant and ready with a big smile for his clients! When he told me my oil change was free due to my points it really made my day! Joe is always pleasant and ready with a big smile for his clients! When he told me my oil change was free due to my points it really made my day! More

Chuck, my service advisor, was so professional. Chuck is the man to see!!!! He keeps you advised and also keeps his ponies. Dana you've got a good man there. The valet, I can't remember his name was Chuck is the man to see!!!! He keeps you advised and also keeps his ponies. Dana you've got a good man there. The valet, I can't remember his name was friendly and attentive. Dana has become my whole families place for all our work. I recommend them. More

Quick and professional. Needed an oil change and my hid lights were not working properly on my wife's mkz. I did not even make an appointment and chuck the service advisor go Needed an oil change and my hid lights were not working properly on my wife's mkz. I did not even make an appointment and chuck the service advisor got my vehicle in right away and fixed everything that was needed very quickly. Awesome new dealership with a great lounge. Luxury experience at its best. Thank you Dana More

Excellent Service Experience Jeff Pikarsky was very helpful with the repairs of our van. He made a very stressful time for us go easy and repairs were done to our expectations. Jeff Pikarsky was very helpful with the repairs of our van. He made a very stressful time for us go easy and repairs were done to our expectations. It is nice to know he is there to answer our questions and help with all our needs. Thank you More

A New Experience This was my first experience with Dana Lincoln service. I arrived at the Lincoln service area and was immediately greeted by Al Perri. He was cordial, This was my first experience with Dana Lincoln service. I arrived at the Lincoln service area and was immediately greeted by Al Perri. He was cordial, professional and completed the intake process with ease. My MKC was serviced and the recall was completed in an excellent manner of time. The overall service experience was excellent. I look forward to future visits to the Dana Lincoln service department. Steve C. More

Always a friendly vist at Ford I have been dealing with Ford since I purchased my truck in 2010. They are always so friendly, courteous, and very helpful. I love the new service I have been dealing with Ford since I purchased my truck in 2010. They are always so friendly, courteous, and very helpful. I love the new service area ! Would totally recommend Dana Ford to anyone ! This time I went I had Jamie, he was very good. He kept me posted on what was being done on my truck. More

Fabulous car service . I was very apprehensive about the two tires that had to be replaced . When I visited the service area Al Perri put me at ease and was able to get . I was very apprehensive about the two tires that had to be replaced . When I visited the service area Al Perri put me at ease and was able to get the work done in short order. He was warm and welcoming and he made me made me feel very special. The other members in the service area were also friendly. Because of my experience I would highly recommend the service at Dana Lincoln More

excellent customer service Once again Mr. Jamie Liga went above snd beyond and provided excellent customer service, he fully explained the charges, checked my warranty on my tir Once again Mr. Jamie Liga went above snd beyond and provided excellent customer service, he fully explained the charges, checked my warranty on my tires that I had purchased at Ford. They only had 2 tires in stock he was able to get 2 more tires the very same day. I also had a front end alignment and a brake job done as well, I will continue to bring my vechicle to Ford, and hope Mr. Liga continues providing excellent customer service. More