Dana Ford Lincoln - Service Center

friendly and professonal Jamie Liga is my service advisor professonal , courteous and keeps me on the right track to keep my classic in tip top shape. thanks dana. Jamie Liga is my service advisor professonal , courteous and keeps me on the right track to keep my classic in tip top shape. thanks dana. More

These "guys" are Great!!! This dealership takes care of its customers and delivers what they promise! Prompt, personal and Excellent service!! Would not deal with any other de This dealership takes care of its customers and delivers what they promise! Prompt, personal and Excellent service!! Would not deal with any other dealership! Thank you Dana! R. Pearlman More

Outstanding Service Took my vehicle in for its first scheduled maintenance visit this morning and had the privilege of getting Jamie Liga as my Service Advisor. The servi Took my vehicle in for its first scheduled maintenance visit this morning and had the privilege of getting Jamie Liga as my Service Advisor. The service was outstanding. Jamie greeted me immediately, was very friendly and informative and had my car ready quickly. Just an overall great experience. Kudos to Jamie and your service department. More

Very, Very Helpful!!!!!!!! Marty, Elliot Lamboy and Jeff Pikarsky, were Excellent, once I made, my point and very helpful!!!!!!! A part in my car, was only one part, that broke Marty, Elliot Lamboy and Jeff Pikarsky, were Excellent, once I made, my point and very helpful!!!!!!! A part in my car, was only one part, that broke and covered under the Certified Vehicle. Than Ford, made the one part, into two parts and I was not covered!!!!!!!!!!!!!! Went up the chain, to Marty, after Elliot and Jeff agreed and I only, paid the Deductible!!!! More

Excellent Customer Service When I took my van and spoke to Mr. Martin Franklin, he was so courteous and took the time out of his busy schedule to explain to me the problem with When I took my van and spoke to Mr. Martin Franklin, he was so courteous and took the time out of his busy schedule to explain to me the problem with my van. I was so happy to be speaking to someone that is so knowledgeable and truly care about its' customer. Thank you Mr. Franklin for being so nice to me when my van was in need of repair and making my experience with Dana Ford a pleasant and comfortable one. Again, thank you. More

Excellent Lincoln service This was for the most part was a good experience. My service adviser, Charles Puhan, was extremely helpful. The only issue was with the delivery of ne This was for the most part was a good experience. My service adviser, Charles Puhan, was extremely helpful. The only issue was with the delivery of needed parts that were ordered on March 13th. I had not heard anything from them until I called on March 30th. Charles checked and said the parts were in and I could bring my vehicle over. After waiting for an hour I was advised that not all the parts were in and he would call me, which he did later that day stating that they had obtained the missing part(s). I returned on the March 31st and the job was completed in approx 1 hour. More

Very pleasant experience Excellent customer service! They make you feel really comfortable. Your car is taken in right away and the service waiting time is reasonable. Over al Excellent customer service! They make you feel really comfortable. Your car is taken in right away and the service waiting time is reasonable. Over all great experience! More

Incredibly responsive and knowledgeable! Great people (Maureen!)...with knowledge and professional acumen as well as rapid, friendly competent service and great new facility-comfortable waiti Great people (Maureen!)...with knowledge and professional acumen as well as rapid, friendly competent service and great new facility-comfortable waiting area and coffee available!! Couldn't have been better and my service was not on an appointment basis but for a sudden problem. Dana took care of it immediately with little wait AND provided a loaner for the time required to correct the problem-loaner was a current model, clean and comfortable! Thanks, Dana...and Maureen! RLP More

Good job Matty babes good job he knows his s--t. Very helpful and passionate in his knowledge on dealings with customer issues. I will be returning good job. Matty babes good job he knows his s--t. Very helpful and passionate in his knowledge on dealings with customer issues. I will be returning good job. More

Easy to do business with I have recently begun to have my two Fords serviced at Dana. I have found them to be both honest and efficient. They made good on a battery for my M I have recently begun to have my two Fords serviced at Dana. I have found them to be both honest and efficient. They made good on a battery for my Mustang that checked out with two dead cells. The battery was purchased a year ago, and they replaced it. My Explorer had developed a loud "rumbling" noise over the last month. It progressively got lowder. I took it in to Dana and Mark had his fine mechanic Danny check it out. It turned out the front and rear differentials were shot and needed replacement. After a week, parts had to be ordered, my truck was ready and drives like new. More