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Dana Ford Lincoln - Service Center
Staten Island, NY
2,464 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all service center reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
2,464 Reviews of Dana Ford Lincoln - Service Center
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March 27, 2015
Outstanding Customer Service !!! I've had the pleasure of working with Maureen Tucci as my Service Advisor the last two times I needed service. She always makes me feel valued as a cu I've had the pleasure of working with Maureen Tucci as my Service Advisor the last two times I needed service. She always makes me feel valued as a customer. Maureen checks my MKS in and asks what I need to have done. Once we go over my vehicles needs, she escorts me into the waiting room and offers me a beverage. Maureen gives me updates periodically and we finish up the paperwork quickly when my car is ready. She is truly as asset to the Service Department, and Lincoln as a whole. I'm looking forward to working with her again. More
by RaveToo
Employees Worked With
Maureen Tucci
March 27, 2015
Customer service Mr Liga was able to acknowledge the problem of a bad situation and make remedies to fix it to the benefit of the customers satisfaction. Mr Liga was able to acknowledge the problem of a bad situation and make remedies to fix it to the benefit of the customers satisfaction. More
by Silberman
Employees Worked With
Jamie Liga
March 27, 2015
service I delt with Jeff and I am totally satisfied with the service he provided. He kept me up to date and insured my vehicle was taken care of in a timely m I delt with Jeff and I am totally satisfied with the service he provided. He kept me up to date and insured my vehicle was taken care of in a timely manor. I am looking forward to my next trip to Dana. More
by wjmvas
Employees Worked With
Jeff Pikarsky
March 22, 2015
great work and follow up I asked allot of the service team to accomplish all in one day. They were more than accommodating to me and understood my needs. Needless to say the I asked allot of the service team to accomplish all in one day. They were more than accommodating to me and understood my needs. Needless to say they got the job done and everything was perfect. Thanks so much!! More
by graz14
Employees Worked With
Martin Franklin, Jamie Liga
March 18, 2015
Best service center This dealership is great. The service dept, namely Maureen is the best. They are truly professionals that display a great deal of concern to make each This dealership is great. The service dept, namely Maureen is the best. They are truly professionals that display a great deal of concern to make each and every customer happy about their experience. No long waits and when they say they're going to do something', they do. Truly a remarkable experience. More
by Qmanor5
Employees Worked With
Maureen Tucci
March 16, 2015
The service needed was handled as requested. I went to Dana on or about 1st week of feb for reattachment of trim to right fender . Part was ordered and next day I came back part was attached and I went to Dana on or about 1st week of feb for reattachment of trim to right fender . Part was ordered and next day I came back part was attached and my vehilcle was washed. My serviceadviser was Jamie Liga and he was very helpful, he envited me to comback at a latter date for a complete car wash inside and out. On March 12, 2015 I came to Dana and spoke to Jamie Liga and advised him I needed my 2014 Ford Escape inspected without hesitation he brough car right in I told him I needed to be out within 25min, the vehicle was inspected and I was offered a car wash which I declined I had to be on th road. I have owned a lot of cars in my time and no dealer has ever offered anything. MY wife is the owner of this vehicle and she just loves it. John Sellenthin 3.15.2015 More
by n/a
Employees Worked With
Jamie Liga
March 04, 2015
Late Service Request When I entered the service area it was at the end of the work day. I was unable to drive into Dana at an earlier time. I was worried about being infor When I entered the service area it was at the end of the work day. I was unable to drive into Dana at an earlier time. I was worried about being informed that my car couldn't be serviced. I spoke to Service Advisor Jamie Liga and he put me at ease. He looked at my vehicle and quickly filled out the paperwork. He said, "No need to worry, we can take care of the servicing for you". I received my vehicle serviced and washed in record time. I have recommended Dana Ford, Dana's Service Department and Advisors to everyone that I know. Thanks again Mr. Jamie Liga Service Advisor. More
by Ramon
Employees Worked With
Jamie Liga
March 03, 2015
No wonder Dana Ford IS #1 If I was asked to describe my experience ( at Dana Ford) and Jeff in one word, it would without a doubt be either AWSOME!!!!! or AMAZING!!!! If I was asked to describe my experience ( at Dana Ford) and Jeff in one word, it would without a doubt be either AWSOME!!!!! or AMAZING!!!! More
by 333los
Employees Worked With
Jeff Pikarsky
March 03, 2015
Brake issues resolved During an oil change and overall inspection I mentioned a noise I heard from the driver side front tire. The certified mechanic mentioned several thin During an oil change and overall inspection I mentioned a noise I heard from the driver side front tire. The certified mechanic mentioned several things it could have been and conducted an in depth inspection. It was found my brake pads were almost gone, my rotors were shot, and hub assembly was shot. They even asked me to look at it, no back alley antics here, I couldn't believe I was even able to stop on the way to the service center. After the change out drove like a totally new truck. Service reps were extremely courteous, as they have been since the service dept. cleaned house. Awesome service, feels like I'm at my friends garage. More
by Mario Flotta
February 28, 2015
Very Happy!!!!!!!!!!!! Jamie helped with my service ,great job ,timely manner would recommend highly,Very concerned about my issue..Thank you Jamie see you next week cant wa Jamie helped with my service ,great job ,timely manner would recommend highly,Very concerned about my issue..Thank you Jamie see you next week cant wait............. More
by jerrymazzone
Employees Worked With
Jamie Liga
