Danbury Chrysler Jeep Dodge Ram FIAT

Worst service ever Very unprofessional!! And. Doesn't know how to do his job , instead of fixed my car they gave it more issues then it ever had Thank you for your hor Very unprofessional!! And. Doesn't know how to do his job , instead of fixed my car they gave it more issues then it ever had Thank you for your horrible customer services More

Unprofessional Staff I recently stopped in to purchase a new Jeep. Our sales rep John was great! Everything was going fine until the manager appraised our trade. We are bo I recently stopped in to purchase a new Jeep. Our sales rep John was great! Everything was going fine until the manager appraised our trade. We are both professionals with very high income but dress and live very low key. Before even speaking to us I could hear him talking to the rep saying "Good Luck, you'll never get this one"! We new their would be a lot of negative equity in the vehicle, but we're prepared to put 10k down to clean it up. The manager then tried to rip us off on our trade by offering 8k for a car that is trading for 10k everywhere else. He then went on to give a million ridiculous excuses why it was so low, I felt like I was in a comedy movie at a used car lot. Then when I thought he was done, he threw in one more, it doesn't matter anyway you'll never be able to get a loan!!! So I told him where to go, and went to Garavel Jeep the next day "this is our 3rd New Jeep purchase BTW, where they gave us 2500 more for our trade 1000 off sticker and treated us like human beings! More

Bye Bye Car Went in for an oil change, left carless. My daughter was so excited when she bought her first car. Two years later and she's going in for a routine o Went in for an oil change, left carless. My daughter was so excited when she bought her first car. Two years later and she's going in for a routine oil change and got told her car fell off the lift!!!!! Her car was totaled. What's worse is that all they did was offer half the value of the car. Terrible. Offered us a deal on a new car which was worse than any other dealership would offer even in spite of them totaling her car. This will be the last time my family or myself will buy a car here. More

Amazing This is by far the best experience with a dealership I have ever been a part of, everyone is awesome and extremely helpful. Matt was a great help with This is by far the best experience with a dealership I have ever been a part of, everyone is awesome and extremely helpful. Matt was a great help with everything I needed. I always felt that everyone's priority was to get me what I wanted and keep me a highly satisfied customer. This is exactly what you want from a dealership to feel like royalty when you buy a car. I will definitely be buying my next car with them again. More

Second Ram that I got from them. It was a pleasure to deal with Matt. He was very knowledgeable about the Ram and the options. I texted and called him several times during the process It was a pleasure to deal with Matt. He was very knowledgeable about the Ram and the options. I texted and called him several times during the process.. He was always available.. He even returned a call on his day off.. Go see Matt if you are in the market for a new car or truck. More

Awesome experience Danbury auto has awesome customer service and sales people. I will buy from them again and recommend to friends. The radio commercials are great Danbury auto has awesome customer service and sales people. I will buy from them again and recommend to friends. The radio commercials are great too. More

Excellent experience! Leased a 2017 Ram, and had, by far, the best new care experience I have ever had! Professional, prompt with information, not pushy, best price around Leased a 2017 Ram, and had, by far, the best new care experience I have ever had! Professional, prompt with information, not pushy, best price around. Salesman Harry Shah went over and above! Would absolutely return for my next vehicle, and certainly highly recommend Danbury Dodge! More

Leasing a Jeep Matt and everyone at the dealership could not have been better. They were all very professional and friendly. There was a tremendous amount of invento Matt and everyone at the dealership could not have been better. They were all very professional and friendly. There was a tremendous amount of inventory. More

THE HAPPIEST I'VE EVER BEEN BUYING A NEW VEHICLE The world class service and professionalism experienced at Danbury Chrysler Jeep Dodge is unparalleled. Our sales team consisted of 3 people... Matt A The world class service and professionalism experienced at Danbury Chrysler Jeep Dodge is unparalleled. Our sales team consisted of 3 people... Matt Almeida, Michael McBride & Manny Bravo. We are serious when we say each one played a role in the purchase of our 2017 Jeep Grand Cherokee. Matt was our initial contact (assisted us in a snow storm and stayed beyond hours instead of heading out), which led us to return to the dealer the following week... where we met Michael McBride (Matt was not working that particular evening). Michael warmly greeted us and treated us as good as anyone could possibly treat someone (for Michael this was clearly not making a commission, he truly had our best interest at heart), of course we arrived later in the day and we test drove a couple models with Michael and he walked us around the lot afterwards helping identify what we really wanted. Once we made a decision, after several hours of test drives, etc. we finally sat down to discuss numbers... that's where Manny Bravo enters the picture. Manny & Michael sat with us to negotiate our sale, we sent Manny back and forth probably half a dozen times to the sales manager before finally agreeing on a "GREAT PRICE"!!! In all honesty, we felt like we got a magnificent vehicle for a magnificent price and that the dealership made us feel like they had a magnificent experience with us... truly a unique experience in the car buying world. When we arrived back at the dealership to take delivery, Matt who started the journey with us fittingly concluded it with us. Matt walked us through every inch of the vehicle including hooking up our phones, setting the uconnect 8.4 system all without any sense of being rushed. Right from the beginning when Matt asked if we needed help on a snowy day to the very end and every moment in between with Michael & Manny the service we received was unquestionably the best ever! We almost purchased another vehicle when we took delivery (we were ready to trade in our brand new 2016 Honda CR-V) that's how amazing our experience and the Jeep was. When you visit the Danbury Chrysler Jeep Dodge, be sure to ask for Matt or Michael and tell them Walter sent you. More

Nickel and dime outfit I have the extended warrenty so I have my oil changed regularly. I am always reminded by the staff that I have high miles, as if they r the ones drivi I have the extended warrenty so I have my oil changed regularly. I am always reminded by the staff that I have high miles, as if they r the ones driving it. I have to plan well in advance when I need an oil change and hope it will still be convenient for me once the day comes because the schedule is so inconvenient for working folk who don't work in the area . Minimum 1 1/2 hours do an oil change and very basic systems check, tire rotation is $30 extra. Really? Should be included. No air freshener, no car wash, nothing but an overpriced estimate on needed repairs. I had all four of my brakes done with superior parts for abit more then what they offered for 2. They offered two tires for almost $400, I purchased 4 excellent, high rated tires with 4 wheel drive ailment down the street for $560 which includes free tire rotation every 5000 miles and free lifetime tire repair. Once my service warrenty is done, you will never see me again because it's simple not worth my time or hard earned money to tolerate lack luster service. More