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Danbury Kia

Danbury, CT

4.9
3,198 Reviews
Thank you for visiting Kia! At Danbury Kia, our customers are extremely important to us. Our friendly, no pressure staff create a comfortable and relaxed atmosphere during your visit. Whether you're stopping in to simply browse our large inventory of new or pre-owned vehicles or if you're ready for a test drive and to purchase a vehicle, Danbury Kia is here for you. Let us provide you with knowledge about how far Kia has come with all of our redesigned models and let us answer all your questions you may have. Here at Danbury Kia we are so confident in our brand line that if you purchase a new Kia from us, we will pay for every other recommended service AND you will receive the BEST warranty in this area. Not only will you receive Kia's amazing 10 year/100,000 warranty but Danbury Kia takes it a step further and gives you a LIFETIME warranty .... that's something you won't find anywhere else! Our service technicians are fully certified and take pride in keeping your new vehicle up to date and safe for you and your loved ones. Stop in to see us in our new building located at 100 Federal Road and let us show you the difference you will experience at the all new Danbury Kia ... we look forward to meeting you!
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100A Federal Rd

Danbury, CT

06810

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Showing 3,198 reviews

January 21, 2021

Comfortable waiting area with coffee, tea and snacks handy. Check in and check out was simple and painless. Even though the service being performed was not simple, the wait was reasonable. More

by BobP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karly Gallagher
Jan 26, 2021 -

Danbury Kia responded

Thank you for your patience, and thank you for choosing to service with us!

January 21, 2021

Very efficient! Vehicle was taken on a timely and service completed very quickly. Very courteous personnel, explained the process and escorted me to my vehicle when completed. More

by Richard Bair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Jan 26, 2021 -

Danbury Kia responded

Thank you for choosing to service with us!

January 20, 2021

Great experience, I can not complain at the moment and there is always an issue with something for me. This was a very good experience. More

by Etzme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Danbury Kia responded

We're glad to hear that things went smoothly! Thank you for your business!!

January 20, 2021

The staff I worked with was very knowledgeable and professional. They made purchasing my car as easy as possible. Kayla was wonderful, and very pleasant to work with. More

by nikkie m.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Jesser, Manny Gonzalez
Jan 26, 2021 -

Danbury Kia responded

Congratulations on your new car, and thank you for choosing to purchase with us!!

January 20, 2021

I contacted the dealership several times just to receive the paperwork on the new vehicle I just financed. Different excuse everytime why they didn’t have it or could get it. Run fast away from these shady More

by Terrible dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Sabatini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Eway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sousou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hagan, Manny Gonzalez
Jan 28, 2021 -

Danbury Kia responded

We apologize. We try to give most customers their paperwork before they leave with their new vehicle. If you forward us your information, our customer service manager will follow up to get it to you. Please send your details to CustomerService@DanburyAuto.com.

Jan 29, 2021 -

Terrible dealership responded

I asked several times for my paperwork regarding the financing and all of the applicable paperwork that you normally receive after financing a vehicle. Please send my paperwork to Williammabie270@gmail.com regarding the 2020 Kia Forte fe financed in March 2020 last year.

January 19, 2021

From the time I arrived at the Service Dept, Kelvin was welcoming yet professional and treated me respectfully and kindly. Throughout our entire interaction, Kelvin kept me informed with the pertinent deta More

by Jerezdulce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Danbury Kia responded

Thank you very much for your kind comments on Kelvin's work. it was our pleasure to serve you. Thank you for choosing to service with us!!

January 19, 2021

Great dealership. Friendly staff. Committed to satisfying the customer. Brian was very helpful. He knew the KIA lineup thoroughly and at the end of the day he was able to get a deal done for us. More

by Pirce39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dickey
Jan 26, 2021 -

Danbury Kia responded

Congratulations on your new Kia, and thank you for your feedback on Brian's efforts!

January 18, 2021

Everyone is very nice service is fast cars are clean and reliable came in for the car I was looking for and it’s the one I left with More

by brandonliguori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dickey, Manny Gonzalez
Jan 18, 2021 -

Danbury Kia responded

Congratulations on your new car, and thank you for your business!!

January 16, 2021

They Always great and fast service. I never wait to long but they thoroughly go through and make sure your car is in great shape More

by Jessica.pena0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Jan 18, 2021 -

Danbury Kia responded

Thank you for servicing your vehicle with us, Jessica!

January 16, 2021

My experience with danbury kia was fantastic. Nuno Miranda was super helpful and did everything he could to make sure i could drive off the lot same day. I would recommend him and Kia to everyone. More

by csousa625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Miranda
Jan 18, 2021 -

Danbury Kia responded

Thank you for recommending Nuno, and thank you for your business!

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