Danbury Kia

Always par excellence and beyond expectations!! It is always like visiting family when we come back to Danbury Auto. Over the course of many years we have been well treated and our vehicles have per It is always like visiting family when we come back to Danbury Auto. Over the course of many years we have been well treated and our vehicles have performed beyond expectations. We ask for Mr. Jeff Sousou as he is salesperson beyond compare. We so much enjoy the experience and hope to do so for as many years as the Lord will allow. More

great customer service Jake and jimmy listened to what I wanted, made a fee suggestions and then got me what I wanted at a great price. They were attentive and finished the Jake and jimmy listened to what I wanted, made a fee suggestions and then got me what I wanted at a great price. They were attentive and finished the deal in a timely, efficiently and friendly manner. More

It was great! The staff was incredible Adam Fauci was my sales consultant and he did everything he could so I could leave happy, they really bent over backwards for me, i ended up driving a Adam Fauci was my sales consultant and he did everything he could so I could leave happy, they really bent over backwards for me, i ended up driving away in my new kia that night I highly recommend their business. More

My new Kia 2018 Fermin is very very helpful. He took the time to listen to me because I am diagnosed with ADHD and it was my first time doing this on my own without Fermin is very very helpful. He took the time to listen to me because I am diagnosed with ADHD and it was my first time doing this on my own without my mother by myside. I love Kia and will be apart of Kia for a long time!!! Thank you so much Fermin for taking the to help me say yes to the car. I will be back for my dream car!!! 😁😁😁😁 More

Repair on my 2015 Kia Optima Brought my Kia Optima in with some water damage. They got it in early and finished it within a few hours. Thought I'd be out a car a few days but not Brought my Kia Optima in with some water damage. They got it in early and finished it within a few hours. Thought I'd be out a car a few days but not with this dealership. There service department is great. Great job Danbury Kia service staff. More

Amazing expierence Erik was the best salesman ever. Helped my mom and I get into cars that we needed. And got us the best possible deal there was for us. Thank you Erik. Erik was the best salesman ever. Helped my mom and I get into cars that we needed. And got us the best possible deal there was for us. Thank you Erik. More

I love Dennis he is amazing!!! The entire process was painless and a joy I love my new Sorrento and loved working with Dennis , Sal, Chris and an honorable mention to Jake who is h The entire process was painless and a joy I love my new Sorrento and loved working with Dennis , Sal, Chris and an honorable mention to Jake who is hysterically funny and good guy! More

Polite friendly and not PUSHY Everyone in the showroom was personable and polite.Even though it wasn’t their sale, everyone was helpful and acting like a team. They are all outstan Everyone in the showroom was personable and polite.Even though it wasn’t their sale, everyone was helpful and acting like a team. They are all outstanding in my opinion More

Great servive selling my car! Made appointment to have my car appraised. Went in a little before my appoinment and was taken care of right away. Christine Almonte took care of me a Made appointment to have my car appraised. Went in a little before my appoinment and was taken care of right away. Christine Almonte took care of me and within one hour had a check in hand for my car. Could not ask for anymore than that! More

Fair deal when bought and sold A few years ago I arrived at Danbury Kia interested in purchasing a 2015 Kia Optima EX. After a little bit of haggling with the salesperson (I'm unab A few years ago I arrived at Danbury Kia interested in purchasing a 2015 Kia Optima EX. After a little bit of haggling with the salesperson (I'm unable to recall his name) we agreed on a price that was very fair. The car had 7000 miles at time of purchase. It was used for commuting to and from work; 60 miles each way. Recently, I brought the car back to the dealership for a software update. While in the lounge, (waiting room) I observed a "Kelly Blue Book" banner that stated the dealership also buys cars. Perfect timing, since I recently retired and was now looking to sell my car. I spoke with a Danbury Kia representative, Mrs. Christine Almonte, who was extremely helpful and knowledgeable. She, along with another employee, looked over my car while I waited in the lounge. Within minutes, Mrs. Almonte returned and after a brief moment of haggling, we reach an agreement of what I thought was a very fair price. This is where Mrs. Almonte and a coworker, Tiffany, went above and beyond. My car was financed through a small, lesser known bank. After we shook hands and sealed the deal, I paid off my loan by check. But the bank would not immediately provide a lien release for the title. The bank stated it would take weeks (20 days or more). Mrs. Almonte and Tiffany, both of whom are very experienced with these matters, were able to expedite the process efficiently and professionally. What could have taken weeks or perhaps a month, took only days. Danbury Kia, and their customers should take solace in knowing that customer service is extremely important to the employees of this dealership. I will, without hesitation, recommend Danbury Kia to my family and friends who are interested in buying their next vehicle. More