Danbury Kia

The dealership is clean and accommodating. The technicians are truthful and provide fast and reliable services. The technicians are truthful and provide fast and reliable services. More

Excellent customer service. Staff was knowledgeable and polite. The service was quick. I was in and out in about an hour. Staff was knowledgeable and polite. The service was quick. I was in and out in about an hour. More

Great experience all around Thank you dropped the car off before vacation for recalls to be done off before vacation for recalls to be done More

Kelvin was great and always explains any potential work needing to be done. Efficient and friendly service. needing to be done. Efficient and friendly service. More

Our sales person was Jeff. He was very professional and I would recommend him to my friends. The one thing was when I bought the car there were 5 miles on the car when I pick He was very professional and I would recommend him to my friends. The one thing was when I bought the car there were 5 miles on the car when I picked it up there were 23 miles. I already had insurance cards on that car so technically no one else should have been driving it. More

The dealership was the easiest dealer to do business with. Direct honest fair and met all reasonable requests. I could not be happier especially with our sales person Remy and the manager Andre . Just e with. Direct honest fair and met all reasonable requests. I could not be happier especially with our sales person Remy and the manager Andre . Just excellent t ! More

Great service as always! Kelvin took care of me and was very professional!!Won’t go anywhere else. Kelvin took care of me and was very professional!!Won’t go anywhere else. More

Went in for an oil change. The Service was completed quickly and the staff were nice and polite. The Service was completed quickly and the staff were nice and polite. More

I honestly cannot say enough incredible things about Morgan at Danbury Kia! She is, without a doubt, one of the best service advisors I have ever had the pleasure of working with. Morgan helped me thro Morgan at Danbury Kia! She is, without a doubt, one of the best service advisors I have ever had the pleasure of working with. Morgan helped me through the process of getting my tires replaced, and from the very beginning she was incredibly helpful, professional, patient, and genuinely caring. She made what could have been a stressful process feel completely effortless. Then, just when I thought everything was taken care of, I unfortunately got a screw in one of my brand-new tires shortly after driving away! 😩 Talk about bad luck! I was frustrated and worried about what I was going to do, but Morgan immediately stepped up and took care of me. She helped me get an appointment, made sure I knew what was going on, and went above and beyond to make sure the issue was handled. What really stood out to me was that Morgan didn’t make me feel like I was just another customer or another problem on her list. She genuinely cared. She listened, she followed through, she was incredibly responsive, and she made sure I felt taken care of every step of the way. That level of customer service is extremely rare these days. Morgan is an absolute rock star and a tremendous asset to Danbury Kia. She turned what could have been a frustrating experience into one where I walked away feeling completely confident that I was in good hands. If you need service at Danbury Kia, ASK FOR MORGAN! Seriously. You will not regret it. She is professional, compassionate, knowledgeable, and goes so far above and beyond that five stars honestly don't seem like enough. Danbury Kia, you have a GEM in Morgan! Please recognize her for the incredible job she does and the way she treats her customers. She is exactly the kind of person who makes customers want to come back. Thank you, Morgan, for everything! You truly went above and beyond, and I appreciate you more than I can say! ❤️ More

Mary was efficient and clear. The communication by text is a nice touch. Recommendations are helpful. I was in and out quick so I achieved my goal. Thank you Mary The communication by text is a nice touch. Recommendations are helpful. I was in and out quick so I achieved my goal. Thank you Mary More