Darrell Waltrip Honda

Jerry Robinson has gone above an beyond to provide me with excellent service for my HR-V. His knowledge and follow up on the mechanical operation of my car has helped me make the wisest decisions regardi with excellent service for my HR-V. His knowledge and follow up on the mechanical operation of my car has helped me make the wisest decisions regarding parts that are covered under warranty. This has required Jerry to contact Honda on my behalf, and then consult with me regarding options. Jerry is courteous, efficient, and helpful. I'm grateful to call him my Service Advisor. More

I bought my 2017 Ridgeline at DWH and have it serviced there. Jerry Robinson has been great to work with and honest with recommendations. He makes it easy to take my truck in for service, not dreading i there. Jerry Robinson has been great to work with and honest with recommendations. He makes it easy to take my truck in for service, not dreading it like we do at other dealerships! More

Sam was amazing, very professional and always HELPFUL with my Honda CRV. I wouldn't go anywhere else with my Honda CRV. I wouldn't go anywhere else More

Sam has always been a super service advisor. He is thorough, efficient and friendly. I enjoy working with Sam. He is thorough, efficient and friendly. I enjoy working with Sam. More

Took my Ridgeline in for a software update. Worked with Sam who got me in and out in a hurry. Sam and the Service department are exceptional. Worked with Sam who got me in and out in a hurry. Sam and the Service department are exceptional. More

We have taken our Honda Pilot to Darrell Waltrip Honda in Franklin, TN for regular maintenance and for unexpected service when needed. We are fortunate to have Brandon Tidwell as our service representative. Franklin, TN for regular maintenance and for unexpected service when needed. We are fortunate to have Brandon Tidwell as our service representative. He has always treated us with respect and honesty. He helps us prioritize what needs to be serviced. Brandon helped us once when we were having a problem with the vtm-4 light. We are thankful for his friendship and the time he takes to explain the type of service our Pilot needs. David Wilson More

Taye Holmes was instrumental in making it possible to purchase my new Ho da Ridgeline truck. Both Taye and Pete Purky were absolutely professional, and helpful in every possible way. They made my experi purchase my new Ho da Ridgeline truck. Both Taye and Pete Purky were absolutely professional, and helpful in every possible way. They made my experience at Wzltrip Honda a pleasurable experience. Because of their professionalism, I shall continue to return to Waltrip, and tell others of my great buying experience. More

Matt Bryan was one the most helpful and friendly person I have ever met. He went w ay out of his way to help. I will always remember him. Thank you for hiring people like Matt. Sherry White.. have ever met. He went w ay out of his way to help. I will always remember him. Thank you for hiring people like Matt. Sherry White.. More

I had some major work done on my Ridgeline at Darrell Waltrip Honda. I am very happy with the results. I want to especially commend Brandon Tidwell (who is a customer representative). He listened to y Waltrip Honda. I am very happy with the results. I want to especially commend Brandon Tidwell (who is a customer representative). He listened to y problems, made sure the technicians were on top of the situation, and made sure to keep me in the loop as to how the progress was going. He made me feel comfortable that I brought my truck to DW Honda for repairs .I would not hesitate to return there for repairs and I hope to interact with Brandon again! More