
Darrell Waltrip Honda
Franklin, TN
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773 Reviews of Darrell Waltrip Honda
Excellent service, both timely and minimal people waiting, providing the necessary social distancing necessary. Such professionals! Kwame, thank you! As always, my wait time was minimal. waiting, providing the necessary social distancing necessary. Such professionals! Kwame, thank you! As always, my wait time was minimal. More
Well organized set up for maintenance. Team work is clearly visible and technically competent. The on site rental is a great benefit for the customer so you can get on with your business and not sit o clearly visible and technically competent. The on site rental is a great benefit for the customer so you can get on with your business and not sit on a waiting room. More
I have worked with Darrell Waltrip Honda now for the past 20 years and have bought almost all my family's cars with them. This past weekend I came home with another great car and again it was a good experien 20 years and have bought almost all my family's cars with them. This past weekend I came home with another great car and again it was a good experience. Greg Schmidt, my salesman, has been there for over 30 yrs and I trust him whenever I go to DW. He took the time to answer my questions and give me the best information I needed to pick out the right car. I never felt pressured and left with a CRV feeling very happy with my decision. Also felt comfortable being at the store in person for everyone was wearing masks. I definitely recommend anyone looking for a Honda to go to DW and make sure you ask for Greg! More
Service was great. My contact person, Jordan, was very informative and polite. I was a little disappointed by the cost of the repair as we just spent $4000 back in the spring. informative and polite. I was a little disappointed by the cost of the repair as we just spent $4000 back in the spring. More
Excellent service department as always! Very professional & timely. I just gave 4 stars instead of 4 bc there were at least 10 people in the waiting area & a lot without masks. Why does this dealership not h & timely. I just gave 4 stars instead of 4 bc there were at least 10 people in the waiting area & a lot without masks. Why does this dealership not have mask requirements? I did see the picnic table which was occupied. Also, did not care to be approached by 2 different people asking me to upgrade my car after I told the 1st one not interested. More
This is my favorite Honda dealership. The care for my Honda and the service I receive from the staff is top shelf. This is my third lease of a Honda Accord from this dealership. My leasing specialist h Honda and the service I receive from the staff is top shelf. This is my third lease of a Honda Accord from this dealership. My leasing specialist has over 30 years in the business and he is also a wonderful person. Branden, my service representative, always greets me by name and has a very pleasing personality. He takes care of my service needs in an efficient and attentive manner. This dealership is very clean, practicing safety guidelines and is well maintained. More
I went in to get oil change and check everything else and it went fine. Jerry was my serviceman..and is everytime I go, he takes good care of my car, They had to order a part and I will be back in a few days it went fine. Jerry was my serviceman..and is everytime I go, he takes good care of my car, They had to order a part and I will be back in a few days to get it installed. A positive experience everytime. More
My recent visit to Darrell Waltrip Honda was very positive. I felt safe in the customer service waiting area. Kawame Okraku is my Service Advisor. He always provides EXCELLENT CUSTOMER SERVICE! I tha positive. I felt safe in the customer service waiting area. Kawame Okraku is my Service Advisor. He always provides EXCELLENT CUSTOMER SERVICE! I thank Darrell Waltrip Honda and Kawame for taking great care of my Honda Accord and me. I would give more than 5-stars if it was possible. More
This dealership is performing very well under severe conditions......caused by middle Tennessee population explosion & Covid difficulties. Brandon Tidwell is our advisor & he is excellent. My income conditions......caused by middle Tennessee population explosion & Covid difficulties. Brandon Tidwell is our advisor & he is excellent. My income has been reduced substantially due to pension plan failing & he is helping us keep our vehicle operating. We are 80 years old. More